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CRM & Sales · head to head

Bitrix24 vs People.ai

Bitrix24 logo

Bitrix24

CRM & Sales

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
People.ai logo

People.ai

Sales Enablement

AI Revenue Intelligence

From
$50/month
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; People.ai pricing per user adds up quickly for large sales teams
  • They diverge on capability: Bitrix24 covers Sales pipeline, People.ai covers Activity capture.

Where they differ

Only the attributes on which Bitrix24 and People.ai actually diverge.

Attributes where Bitrix24 and People.ai differ
AttributeBitrix24People.ai
Starting priceFree$50/month
Pricing modelsubscriptionUnknown
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb
CategoryCRM & SalesSales Enablement
Founded20122016

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Zapier
  • Google Apps

Only in People.ai

  • Activity capture
  • Deal intelligence
  • AI coaching
  • Revenue analytics
  • Salesforce
  • Microsoft Dynamics
  • Zoom

Both cover

  • Contact management
  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot People.ai
  • Team chat, tasks and project management in one suitenot People.ai
  • Telephony and email integrated with customer recordsnot People.ai
  • Document storage and collaborationnot People.ai
  • Workflow automation and HR records on the higher tiersnot People.ai

People.ai

  • Customer Successnot Bitrix24
  • Ai Intelligencenot Bitrix24
  • Activity Capturenot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

People.ai

  • Pricing per user adds up quickly for large sales teams
  • Setup requires deep CRM configuration and change management
  • Activity capture can generate noise without proper filtering and customization
  • Forecasting accuracy depends on data quality and proper configuration

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

People.ai

$50/month

No published plan breakdown. See the People.ai review.

Which should you pick?

Choose Bitrix24 if

  • You need sales pipeline.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want service desk.
Bitrix24 review

Choose People.ai if

  • You need activity capture.
  • You also want deal intelligence.
People.ai review

Questions people ask

Is Bitrix24 or People.ai better?
Neither clearly leads. Bitrix24 starts at Free and People.ai at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or People.ai?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and $50/month for People.ai.
Does Bitrix24 or People.ai run on more platforms?
Bitrix24 runs on Web, Ios, Android. People.ai runs on Web.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. People.ai starts at $50/month.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what People.ai is typically brought in for.
What can Bitrix24 do that People.ai cannot?
Bitrix24 covers Sales pipeline, Service desk, Project management, Chat. People.ai covers Activity capture, Deal intelligence, AI coaching, Revenue analytics. Both handle Contact management, Slack, Web support.

Answered from the vendors’ own pages

People.ai: What is People.ai's core functionality?

People.ai automates activity capture from emails, calls, and meetings, then uses AI to provide pipeline visibility, forecasting insights, and engagement analytics.

Source
People.ai: What is the starting price for People.ai?

People.ai pricing starts at 50 USD per user per month, with free PeopleGlass tier available for Salesforce users.

Source
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Related pages

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