Software · head to head
Webex vs ZoomInfo
ZoomInfo
Software
B2B intelligence and sales acceleration platform
- From
- On request
- Rated
- -
The short version
- Only Webex has a free tier, so it costs nothing to try first.
- Each has a real cost: Webex listed on UK G-Cloud at £405 to £1,500 per unit per day for Cisco Webex Contact Centre, via reseller Node4 Ltd; ZoomInfo zoomInfo prices on a credit-consumption model rather than flat seats: each contact/company export costs one credit, packages include a fixed number of monthly credits (one named package includes 75K credits), and integrations require a minimum bulk credit purchase to install, per the vendor's own pricing page.
- They diverge on capability: Webex covers Video meetings, ZoomInfo covers Contact database.
Where they differ
Only the attributes on which Webex and ZoomInfo actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Webex
- Video meetings
- Screen sharing
- Recording
- Virtual backgrounds
- Chat
- Whiteboard
- Breakout rooms
- Slack
Only in ZoomInfo
- Contact database
- Company intelligence
- Engagement tools
- Intent data
- Chrome extension
- CRM integration
- HubSpot
- Gmail
Both cover
- Outlook
- Salesforce
- SOC2
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Webex
- Video meetingsnot ZoomInfo
- Team collaborationnot ZoomInfo
- Customer callsnot ZoomInfo
- Trainingnot ZoomInfo
ZoomInfo
- Lead generationnot Webex
- Account-based marketingnot Webex
- Sales accelerationnot Webex
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Webex
- Listed on UK G-Cloud at £405 to £1,500 per unit per day for Cisco Webex Contact Centre, via reseller Node4 Ltd
ZoomInfo
- ZoomInfo prices on a credit-consumption model rather than flat seats: each contact/company export costs one credit, packages include a fixed number of monthly credits (one named package includes 75K credits), and integrations require a minimum bulk credit purchase to install, per the vendor's own pricing page.
Pricing, plan by plan
Webex
Free- FreeFree
- Unlimited 1:1 meetings
- 100 participants
- 40-minute limit for group
- Standard$13.5/month
- Unlimited meetings
- 300 participants
- Cloud recording
ZoomInfo
On request- Enterprise pricing$undefined/month
- Contact database
- Intelligence
- Engagement tools
Which should you pick?
Choose Webex if
- You need video meetings.
- You want to start without paying.
- You work on Web, Windows, Macos, Ios, Android.
- You also want screen sharing.
Questions people ask
- Is Webex or ZoomInfo better?
- Neither clearly leads. Webex starts at Free and ZoomInfo at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Webex or ZoomInfo?
- Webex has a free tier; the other does not. Paid plans start at Free for Webex and On request for ZoomInfo.
- Does Webex or ZoomInfo run on more platforms?
- Webex runs on Web, Windows, Macos, Ios, Android. ZoomInfo runs on Web.
- Can I use Webex for free?
- Yes. Webex has a free tier, so you can try it without paying. ZoomInfo starts at On request.
- What is Webex best used for?
- Webex is most often used for video meetings, team collaboration, customer calls, training. Of those, video meetings and team collaboration are not what ZoomInfo is typically brought in for.
- What can Webex do that ZoomInfo cannot?
- Webex covers Video meetings, Screen sharing, Recording, Virtual backgrounds. ZoomInfo covers Contact database, Company intelligence, Engagement tools, Intent data. Both handle Outlook, Salesforce, SOC2, Cloud deployment.