CRM & Sales · head to head
Agile CRM vs Reply.io

Reply.io
CRM & Sales
Multichannel sales engagement platform for email, LinkedIn, calls and SMS outreach
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Agile CRM the Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.; Reply.io multichannel features and CRM sync require the higher-priced Professional tier or above.
- They diverge on capability: Agile CRM covers Contact management, Reply.io covers Multichannel sequences.
Where they differ
Only the attributes on which Agile CRM and Reply.io actually diverge.
Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated), category (CRM & Sales).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Agile CRM
- Contact management
- Lead scoring
- Email automation
- Marketing automation
- Service desk
- Web forms
- Analytics
- Zapier
Only in Reply.io
- Multichannel sequences
- Contact database
- AI email assistant
- Deliverability tools
- CRM sync
- Reporting and analytics
What people use each for
The jobs each tool is most often brought in to do.
Agile CRM
- Sales managementnot Reply.io
- Marketing automationnot Reply.io
- Customer servicenot Reply.io
Reply.io
- Running multichannel outbound sequences combining email and LinkedInnot Agile CRM
- Automating cold calling and SMS follow-ups alongside emailnot Agile CRM
- Finding new B2B prospects from a built-in contact databasenot Agile CRM
- Syncing outreach activity into an existing CRMnot Agile CRM
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Agile CRM
- The Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.
Reply.io
- Multichannel features and CRM sync require the higher-priced Professional tier or above.
- LinkedIn and calling/SMS automation are billed as separate per-account add-ons on top of plan pricing.
- Pricing is per user, which can raise costs quickly for larger sales teams.
- Monthly (non-annual) billing carries a notable price premium over the advertised annual rates.
Pricing, plan by plan
Agile CRM
Free- FreeFree
- Contact management
- Task management
- Starter$9/month
- Everything in Free
- Email automation
- Landing pages
- Business$39/month
- Everything in Starter
- Advanced analytics
- API access
Reply.io
Free- FreeFree
- Limited monthly emails
- Basic sequence features
- Starter$49/month
- Email-only sequences
- Billed annually per user
- Professional$89/month
- Multichannel sequences
- CRM sync
- Billed annually per user
- Ultimate$139/month
- Full AI suite
- Highest sending limits
- Advanced reporting and integrations
Which should you pick?
Choose Agile CRM if
- You need contact management.
- You want to start without paying.
- You also want lead scoring.
Choose Reply.io if
- You need multichannel sequences.
- You want to start without paying.
- You work on web, api.
- You also want contact database.
Questions people ask
- Is Agile CRM or Reply.io better?
- Neither clearly leads. Agile CRM starts at Free and Reply.io at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Agile CRM or Reply.io?
- Agile CRM starts at Free and Reply.io at Free.
- Does Agile CRM or Reply.io run on more platforms?
- Agile CRM runs on Web. Reply.io runs on web, api.
- Can I use Agile CRM for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Agile CRM best used for?
- Agile CRM is most often used for sales management, marketing automation, customer service. Of those, sales management and marketing automation are not what Reply.io is typically brought in for.
- What can Agile CRM do that Reply.io cannot?
- Agile CRM covers Contact management, Lead scoring, Email automation, Marketing automation. Reply.io covers Multichannel sequences, Contact database, AI email assistant, Deliverability tools.
Related pages
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- Agile CRM vs Outreach
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- Agile CRM vs Seismic
- Agile CRM vs lemlist
- Agile CRM vs Snov.io
- Agile CRM vs Woodpecker
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- Agile CRM vs Bitrix24
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- Agile CRM vs Lusha
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- Agile CRM vs UpLead
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- Agile CRM vs Capsule CRM
- Agile CRM vs Clay
- Reply.io vs Outreach
- Reply.io vs Gong
- Reply.io vs Seismic
- Reply.io vs lemlist
- Reply.io vs Snov.io
- Reply.io vs Woodpecker
- Reply.io vs Apollo.io
- Reply.io vs Bitrix24
- Reply.io vs Capsule
- Reply.io vs Clari
- Reply.io vs Freshsales
- Reply.io vs Lusha
- Reply.io vs Streak
- Reply.io vs UpLead
- Reply.io vs Affinity
- Reply.io vs Capsule CRM
- Reply.io vs Clay

