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Software · head to head

Botpress vs Microsoft Bot Framework

Botpress logo

Botpress

Software

Open-source chatbot platform and framework

From
Free
Rated
-
Microsoft Bot Framework logo

Microsoft Bot Framework

Software

Microsoft's framework for building intelligent bots

From
Free
Rated
-

The short version

  • Each has a real cost: Botpress managed cloud version (Botpress Cloud) availability and pricing not accessible; open-source deployment requires managing infrastructure; Microsoft Bot Framework the SDK is MIT licensed and free, but running a bot in production still requires a paid Azure Bot Service or Azure compute resource
  • They diverge on capability: Botpress covers Visual bot builder, Microsoft Bot Framework covers Bot Builder.

Where they differ

Only the attributes on which Botpress and Microsoft Bot Framework actually diverge.

Attributes where Botpress and Microsoft Bot Framework differ
AttributeBotpressMicrosoft Bot Framework
Pricing modelopen-sourcefreemium
PlatformsOpen-source (self-hosted), Cloud-managed (Botpress Cloud)Web, Mobile, Messaging apps, Voice
Founded20161975

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Botpress

  • Visual bot builder
  • NLU integration
  • Analytics
  • Messenger
  • WhatsApp
  • On-premise support
  • Cloud support
  • Docker support

Only in Microsoft Bot Framework

  • Bot Builder
  • Language Understanding (LUIS)
  • QnA Maker
  • Facebook
  • Telegram
  • Web support
  • Mobile support
  • Messaging apps support

Both cover

  • Multi-channel support
  • Slack
  • Teams

What people use each for

The jobs each tool is most often brought in to do.

Botpress

  • Development teams building chatbots and conversational AI using MIT-licensed open-source frameworknot Microsoft Bot Framework
  • Organisations needing custom conversational interfaces with programmatic control via SDK/CLInot Microsoft Bot Framework

Microsoft Bot Framework

  • Customer engagementnot Botpress
  • Lead generationnot Botpress
  • Customer supportnot Botpress
  • Sales automationnot Botpress

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Botpress

  • Managed cloud version (Botpress Cloud) availability and pricing not accessible; open-source deployment requires managing infrastructure
  • Dependent on OpenAI integration; users must provide and manage OpenAI API keys and costs

Microsoft Bot Framework

  • The SDK is MIT licensed and free, but running a bot in production still requires a paid Azure Bot Service or Azure compute resource

Pricing, plan by plan

Botpress

Free

No published plan breakdown. See the Botpress review.

Microsoft Bot Framework

Free
  • FreeFree
    • Bot Framework SDK
    • Azure Bot Service basic
  • Standard$0.5/month
    • Advanced connectors
    • Premium support
  • Premium$undefined/month
    • Enterprise features
    • Dedicated support

Which should you pick?

Choose Botpress if

  • You need visual bot builder.
  • You want to start without paying.
  • You work on Open-source (self-hosted), Cloud-managed (Botpress Cloud).
  • You also want nlu integration.

Choose Microsoft Bot Framework if

  • You need bot builder.
  • You want to start without paying.
  • You work on Web, Mobile, Messaging apps, Voice.
  • You also want language understanding (luis).

Questions people ask

Is Botpress or Microsoft Bot Framework better?
Neither clearly leads. Botpress starts at Free and Microsoft Bot Framework at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Botpress or Microsoft Bot Framework?
Botpress starts at Free and Microsoft Bot Framework at Free.
Does Botpress or Microsoft Bot Framework run on more platforms?
Botpress runs on Open-source (self-hosted), Cloud-managed (Botpress Cloud). Microsoft Bot Framework runs on Web, Mobile, Messaging apps, Voice.
Can I use Botpress for free?
Both have a free tier, so you can try either at no cost before committing.
What is Botpress best used for?
Botpress is most often used for development teams building chatbots and conversational ai using mit-licensed open-source framework, organisations needing custom conversational interfaces with programmatic control via sdk/cli. Of those, development teams building chatbots and conversational ai using mit-licensed open-source framework and organisations needing custom conversational interfaces with programmatic control via sdk/cli are not what Microsoft Bot Framework is typically brought in for.
What can Botpress do that Microsoft Bot Framework cannot?
Botpress covers Visual bot builder, NLU integration, Analytics, Messenger. Microsoft Bot Framework covers Bot Builder, Language Understanding (LUIS), QnA Maker, Facebook. Both handle Multi-channel support, Slack, Teams.

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