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Restaurants · head to head

Swiggy vs When I Work

Swiggy logo

Swiggy

Restaurants

Indian food delivery marketplace with Instamart quick commerce grocery built in

From
Free
Rated
-
Full reviewWebsite
When I Work logo

When I Work

Restaurants

Scheduling and time tracking made simple

From
$2.5/user/month
Rated
-
Full reviewWebsite

The short version

  • Only Swiggy has a free tier, so it costs nothing to try first.
  • Each has a real cost: Swiggy restaurant commission of roughly 15 to 25 percent is commonly passed through as higher in-app menu prices, so the delivered price is not simply the counter price plus a fee.; When I Work aPI key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • They diverge on capability: Swiggy covers Food delivery marketplace, When I Work covers Shift scheduling.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Swiggy and When I Work actually diverge.

Attributes where Swiggy and When I Work differ
AttributeSwiggyWhen I Work
Starting priceFree$2.5/user/month
Pricing modelFree to download; delivery and platform fees per order, optional paid membershipsubscription
Free tierYesNo
PlatformsiOS, Android, WebWeb, Ios, Android
FoundedUnknown2010

Identical on both: user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Swiggy

  • Food delivery marketplace
  • Instamart quick commerce
  • Swiggy One membership
  • Swiggy Dineout
  • Swiggy Genie
  • Swiggy for Business

Only in When I Work

  • Shift scheduling
  • Time clock
  • Team messaging
  • Availability management
  • Shift swapping
  • Mobile apps
  • QuickBooks
  • ADP

What people use each for

The jobs each tool is most often brought in to do.

Swiggy

  • A diner in an Indian city ordering restaurant food and wanting quick grocery top-ups in the same appnot When I Work
  • A household comparing Swiggy One against Zomato Gold based on which platform they use morenot When I Work
  • Someone needing same-day courier pickup and drop-off for a non-food item via Swiggy Genienot When I Work
  • A restaurant partner using Swiggy for Business to manage online order volume and menu pricingnot When I Work

When I Work

  • Scheduling hourly shift workers across locationsnot Swiggy
  • Time clock and timesheet capture for payrollnot Swiggy
  • Handling shift swaps, availability and time off requestsnot Swiggy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Swiggy

  • Restaurant commission of roughly 15 to 25 percent is commonly passed through as higher in-app menu prices, so the delivered price is not simply the counter price plus a fee.
  • Instamart's fast delivery promise depends on dense local dark-store coverage, so the speed and product range advertised in major metros do not extend evenly to smaller cities.
  • Delivery riders and Instamart pickers are engaged on a gig basis with earnings tied to order volume, a model that has drawn wage and working-condition scrutiny in India.
  • Swiggy One's value depends on using multiple Swiggy products regularly; a household that only orders food occasionally will rarely recoup the subscription cost.
  • As a newly public company since its 2024 IPO, Swiggy is under investor pressure to show profitability, and cost-cutting or fee changes driven by that pressure can land on riders, restaurants or diners with limited notice.

When I Work

  • API key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • Scheduling rules, role permissions and custom reporting require the Pro plan at $5 per user per month
  • There is no free plan; the trial lasts 14 days
  • Enterprise arrangements are priced by quote with no published rate

Pricing, plan by plan

Swiggy

Free
  • Pay per orderFree
    • Delivery fee scaling with distance and demand
    • Platform fee on order total
    • Restaurant menu prices often marked up versus dine-in
  • Swiggy One$299/month
    • Delivery fee waivers across food, Instamart and Dineout orders
    • Additional discounts and offers at partner outlets
    • Also offered at a discounted annual rate

When I Work

$2.5/user/month
  • Standard$2.5/user/month
    • Scheduling
    • Messaging
  • Advanced$6/user/month
    • Time clock
    • Labor forecasting

Which should you pick?

Choose Swiggy if

  • You need food delivery marketplace.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want instamart quick commerce.
Swiggy review

Choose When I Work if

  • You need shift scheduling.
  • You work on Web, Ios, Android.
  • You also want time clock.
When I Work review

Questions people ask

Is Swiggy or When I Work better?
Neither clearly leads. Swiggy starts at Free and When I Work at $2.5/user/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Swiggy or When I Work?
Swiggy has a free tier; the other does not. Paid plans start at Free for Swiggy and $2.5/user/month for When I Work.
Does Swiggy or When I Work run on more platforms?
Swiggy runs on iOS, Android, Web. When I Work runs on Web, Ios, Android.
Can I use Swiggy for free?
Yes. Swiggy has a free tier, so you can try it without paying. When I Work starts at $2.5/user/month.
What is Swiggy best used for?
Swiggy is most often used for a diner in an indian city ordering restaurant food and wanting quick grocery top-ups in the same app, a household comparing swiggy one against zomato gold based on which platform they use more, someone needing same-day courier pickup and drop-off for a non-food item via swiggy genie, a restaurant partner using swiggy for business to manage online order volume and menu pricing. Of those, a diner in an indian city ordering restaurant food and wanting quick grocery top-ups in the same app and a household comparing swiggy one against zomato gold based on which platform they use more are not what When I Work is typically brought in for.
What can Swiggy do that When I Work cannot?
Swiggy covers Food delivery marketplace, Instamart quick commerce, Swiggy One membership, Swiggy Dineout. When I Work covers Shift scheduling, Time clock, Team messaging, Availability management.

Answered from the vendors’ own pages

Swiggy: Is Instamart a separate app from Swiggy?

No, Instamart quick commerce grocery delivery is built into the main Swiggy app rather than sold as a standalone download.

When I Work: What is the pricing structure?

Plans start at $2.50 per user per month, billed in user tiers of five, with pricing that scales flexibly with team size.

Source
Swiggy: What does Swiggy One include?

A paid membership bundling delivery fee waivers and discounts across food delivery, Instamart and Dineout dine-in bookings.

When I Work: Are there long-term contracts required?

No long-term contracts, no hidden surprises, and no enterprise-only paywalls. The platform scales as your business grows without binding agreements.

Source
Swiggy: Is Swiggy a public company?

Yes, Swiggy Limited listed on Indian stock exchanges via an IPO in 2024.

When I Work: Is there a free trial available?

Try When I Work free for 14 days with full access to all core features. No credit card is required for the trial period.

Source
When I Work: Can I adjust or cancel my plan anytime?

You can upgrade, downgrade, or cancel at any time and adjust your plan at any time or use hibernation options during seasonal downtime.

Source
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