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Software · head to head

BentoBox vs When I Work

B

BentoBox

Software

Restaurant websites and marketing platform

From
$99/month
Rated
-
Full reviewWebsite
When I Work logo

When I Work

Software

Scheduling and time tracking made simple

From
$2.5/user/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BentoBox bentoBox is now Clover, and its own site states that BentoBox products and services are only available to Clover POS customers; When I Work aPI key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • They diverge on capability: BentoBox covers Website builder, When I Work covers Shift scheduling.

Where they differ

Only the attributes on which BentoBox and When I Work actually diverge.

Attributes where BentoBox and When I Work differ
AttributeBentoBoxWhen I Work
Starting price$99/month$2.5/user/month
PlatformsWebWeb, Ios, Android
Founded20132010

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BentoBox

  • Website builder
  • Online ordering
  • Email marketing
  • Gift cards
  • Catering
  • Event management
  • OpenTable
  • Resy

Only in When I Work

  • Shift scheduling
  • Time clock
  • Team messaging
  • Availability management
  • Shift swapping
  • Mobile apps
  • QuickBooks
  • ADP

Both cover

  • Square
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

BentoBox

  • Restaurant websites with integrated online orderingnot When I Work
  • Gift cards, events and catering enquiries from a restaurant's own sitenot When I Work
  • Marketing and customer data capture for restaurants on Clover POSnot When I Work

When I Work

  • Scheduling hourly shift workers across locationsnot BentoBox
  • Time clock and timesheet capture for payrollnot BentoBox
  • Handling shift swaps, availability and time off requestsnot BentoBox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BentoBox

  • BentoBox is now Clover, and its own site states that BentoBox products and services are only available to Clover POS customers
  • The pricing page publishes no plan price, setup fee, online ordering commission or contract length
  • Existing customers wanting to add services are directed to a customer success manager or an email address rather than a self serve price

When I Work

  • API key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • Scheduling rules, role permissions and custom reporting require the Pro plan at $5 per user per month
  • There is no free plan; the trial lasts 14 days
  • Enterprise arrangements are priced by quote with no published rate

Pricing, plan by plan

BentoBox

$99/month
  • Starter$99/month
    • Website
    • Basic features
  • Essential$199/month
    • Online ordering
    • Marketing
  • Pro$399/month
    • Full features
    • Catering

When I Work

$2.5/user/month
  • Standard$2.5/user/month
    • Scheduling
    • Messaging
  • Advanced$6/user/month
    • Time clock
    • Labor forecasting

Which should you pick?

Choose BentoBox if

  • You need website builder.
  • You also want online ordering.
BentoBox review

Choose When I Work if

  • You need shift scheduling.
  • You work on Web, Ios, Android.
  • You also want time clock.
When I Work review

Questions people ask

Is BentoBox or When I Work better?
Neither clearly leads. BentoBox starts at $99/month and When I Work at $2.5/user/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BentoBox or When I Work?
BentoBox starts at $99/month and When I Work at $2.5/user/month.
Does BentoBox or When I Work run on more platforms?
BentoBox runs on Web. When I Work runs on Web, Ios, Android.
What is BentoBox best used for?
BentoBox is most often used for restaurant websites with integrated online ordering, gift cards, events and catering enquiries from a restaurant's own site, marketing and customer data capture for restaurants on clover pos. Of those, restaurant websites with integrated online ordering and gift cards, events and catering enquiries from a restaurant's own site are not what When I Work is typically brought in for.
What can BentoBox do that When I Work cannot?
BentoBox covers Website builder, Online ordering, Email marketing, Gift cards. When I Work covers Shift scheduling, Time clock, Team messaging, Availability management. Both handle Square, Web support.
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