Softwr

Restaurants · head to head

When I Work vs Yelp Reservations

When I Work logo

When I Work

Restaurants

Scheduling and time tracking made simple

From
$2.5/user/month
Rated
-
Full reviewWebsite
Yelp Reservations logo

Yelp Reservations

Restaurants

Reservations powered by Yelp

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: When I Work aPI key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month; Yelp Reservations basic Guest Manager plan caps at 500 covers per month; higher volume requires the Plus plan at $279/month (annual) or $349/month (monthly)
  • They diverge on capability: When I Work covers Shift scheduling, Yelp Reservations covers Online reservations.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which When I Work and Yelp Reservations actually diverge.

Attributes where When I Work and Yelp Reservations differ
AttributeWhen I WorkYelp Reservations
Starting price$2.5/user/month$99/month
Founded20102004

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in When I Work

  • Shift scheduling
  • Time clock
  • Team messaging
  • Availability management
  • Shift swapping
  • Mobile apps
  • QuickBooks
  • ADP

Only in Yelp Reservations

  • Online reservations
  • Waitlist management
  • Table assignments
  • Yelp integration
  • Guest messaging
  • Analytics
  • Yelp
  • Toast

Both cover

  • Square
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

When I Work

  • Scheduling hourly shift workers across locationsnot Yelp Reservations
  • Time clock and timesheet capture for payrollnot Yelp Reservations
  • Handling shift swaps, availability and time off requestsnot Yelp Reservations

Yelp Reservations

  • Managing restaurant reservations, waitlists and AI phone call answeringnot When I Work

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

When I Work

  • API key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • Scheduling rules, role permissions and custom reporting require the Pro plan at $5 per user per month
  • There is no free plan; the trial lasts 14 days
  • Enterprise arrangements are priced by quote with no published rate

Yelp Reservations

  • Basic Guest Manager plan caps at 500 covers per month; higher volume requires the Plus plan at $279/month (annual) or $349/month (monthly)
  • Monthly billing costs more than annual billing at every tier, for example Basic Guest Manager is $159/month billed monthly versus $129/month billed annually

Pricing, plan by plan

When I Work

$2.5/user/month
  • Standard$2.5/user/month
    • Scheduling
    • Messaging
  • Advanced$6/user/month
    • Time clock
    • Labor forecasting

Yelp Reservations

$99/month
  • Basic$99/month
    • Reservations
    • Waitlist
  • Plus$299/month
    • Table management
    • Analytics

Which should you pick?

Choose When I Work if

  • You need shift scheduling.
  • You work on Web, Ios, Android.
  • You also want time clock.
When I Work review

Choose Yelp Reservations if

  • You need online reservations.
  • You work on Web, Ios, Android.
  • You also want waitlist management.
Yelp Reservations review

Questions people ask

Is When I Work or Yelp Reservations better?
Neither clearly leads. When I Work starts at $2.5/user/month and Yelp Reservations at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, When I Work or Yelp Reservations?
When I Work starts at $2.5/user/month and Yelp Reservations at $99/month.
Does When I Work or Yelp Reservations run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is When I Work best used for?
When I Work is most often used for scheduling hourly shift workers across locations, time clock and timesheet capture for payroll, handling shift swaps, availability and time off requests. Of those, scheduling hourly shift workers across locations and time clock and timesheet capture for payroll are not what Yelp Reservations is typically brought in for.
What can When I Work do that Yelp Reservations cannot?
When I Work covers Shift scheduling, Time clock, Team messaging, Availability management. Yelp Reservations covers Online reservations, Waitlist management, Table assignments, Yelp integration. Both handle Square, Web support, Ios support, Android support.

Answered from the vendors’ own pages

When I Work: What is the pricing structure?

Plans start at $2.50 per user per month, billed in user tiers of five, with pricing that scales flexibly with team size.

Source
When I Work: Are there long-term contracts required?

No long-term contracts, no hidden surprises, and no enterprise-only paywalls. The platform scales as your business grows without binding agreements.

Source
When I Work: Is there a free trial available?

Try When I Work free for 14 days with full access to all core features. No credit card is required for the trial period.

Source
When I Work: Can I adjust or cancel my plan anytime?

You can upgrade, downgrade, or cancel at any time and adjust your plan at any time or use hibernation options during seasonal downtime.

Source
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Related pages

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More on Yelp Reservations

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