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Software · head to head

7shifts vs When I Work

7shifts logo

7shifts

Software

Restaurant team management made easy

From
Free
Rated
-
When I Work logo

When I Work

Software

Scheduling and time tracking made simple

From
$2.5/user/month
Rated
-

The short version

  • Only 7shifts has a free tier, so it costs nothing to try first.
  • Each has a real cost: 7shifts subscription automatically renews at expiry for the same period at the then-current rate and fees are non-refundable, per 7shifts' Terms of Service.; When I Work aPI key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • They diverge on capability: 7shifts covers Employee scheduling, When I Work covers Shift scheduling.

Where they differ

Only the attributes on which 7shifts and When I Work actually diverge.

Attributes where 7shifts and When I Work differ
Attribute7shiftsWhen I Work
Starting priceFree$2.5/user/month
Free tierYesNo
Founded20142010

Identical on both: pricing model (subscription), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 7shifts

  • Employee scheduling
  • Time clocking
  • Team communication
  • Tip pooling
  • Labor compliance
  • Hiring
  • Toast
  • Lightspeed

Only in When I Work

  • Shift scheduling
  • Time clock
  • Team messaging
  • Availability management
  • Shift swapping
  • Mobile apps
  • ADP
  • Gusto

Both cover

  • Square
  • QuickBooks
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

7shifts

  • Point of Salenot When I Work
  • Order Managementnot When I Work
  • Inventory Controlnot When I Work
  • Staff Schedulingnot When I Work

When I Work

  • Scheduling hourly shift workers across locationsnot 7shifts
  • Time clock and timesheet capture for payrollnot 7shifts
  • Handling shift swaps, availability and time off requestsnot 7shifts

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

7shifts

  • Subscription automatically renews at expiry for the same period at the then-current rate and fees are non-refundable, per 7shifts' Terms of Service.
  • 7shifts may increase fees annually without notice to track CPI inflation, or with 30 days notice for other fee changes, per its Terms of Service.

When I Work

  • API key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • Scheduling rules, role permissions and custom reporting require the Pro plan at $5 per user per month
  • There is no free plan; the trial lasts 14 days
  • Enterprise arrangements are priced by quote with no published rate

Pricing, plan by plan

7shifts

Free
  • CompFree
    • Basic scheduling
    • 1 location
  • Appetizer$29.99/month
    • Scheduling
    • Time clocking
  • Entree$69.99/month
    • Tip pooling
    • Labor compliance
  • The Works$135/month
    • Full features
    • Task management

When I Work

$2.5/user/month
  • Standard$2.5/user/month
    • Scheduling
    • Messaging
  • Advanced$6/user/month
    • Time clock
    • Labor forecasting

Which should you pick?

Choose 7shifts if

  • You need employee scheduling.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want time clocking.

Choose When I Work if

  • You need shift scheduling.
  • You work on Web, Ios, Android.
  • You also want time clock.

Questions people ask

Is 7shifts or When I Work better?
Neither clearly leads. 7shifts starts at Free and When I Work at $2.5/user/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 7shifts or When I Work?
7shifts has a free tier; the other does not. Paid plans start at Free for 7shifts and $2.5/user/month for When I Work.
Does 7shifts or When I Work run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use 7shifts for free?
Yes. 7shifts has a free tier, so you can try it without paying. When I Work starts at $2.5/user/month.
What is 7shifts best used for?
7shifts is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what When I Work is typically brought in for.
What can 7shifts do that When I Work cannot?
7shifts covers Employee scheduling, Time clocking, Team communication, Tip pooling. When I Work covers Shift scheduling, Time clock, Team messaging, Availability management. Both handle Square, QuickBooks, Web support, Ios support.

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