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Food & Restaurant · head to head

Revel Systems vs When I Work

Revel Systems logo

Revel Systems

Food & Restaurant

Cloud-based iPad POS for enterprise

From
$99/month
Rated
-
Full reviewWebsite
When I Work logo

When I Work

Food & Restaurant

Scheduling and time tracking made simple

From
$2.5/user/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Revel Systems requires 3-year contract with high early termination fees making it difficult to cancel; When I Work aPI key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • They diverge on capability: Revel Systems covers iPad POS, When I Work covers Shift scheduling.

Where they differ

Only the attributes on which Revel Systems and When I Work actually diverge.

Attributes where Revel Systems and When I Work differ
AttributeRevel SystemsWhen I Work
Starting price$99/month$2.5/user/month
Pricing modelUnknownsubscription
PlatformsiPad, WebWeb, Ios, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Food & Restaurant), founded (2010).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Revel Systems

  • iPad POS
  • Inventory management
  • CRM
  • Employee management
  • Delivery management
  • Multi-location management
  • Xero
  • 7shifts

Only in When I Work

  • Shift scheduling
  • Time clock
  • Team messaging
  • Availability management
  • Shift swapping
  • Mobile apps
  • ADP
  • Gusto

Both cover

  • QuickBooks
  • Ios support

What people use each for

The jobs each tool is most often brought in to do.

Revel Systems

  • Point of Salenot When I Work
  • Order Managementnot When I Work
  • Inventory Controlnot When I Work
  • Staff Schedulingnot When I Work

When I Work

  • Scheduling hourly shift workers across locationsnot Revel Systems
  • Time clock and timesheet capture for payrollnot Revel Systems
  • Handling shift swaps, availability and time off requestsnot Revel Systems

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Revel Systems

  • Requires 3-year contract with high early termination fees making it difficult to cancel
  • System crashes and glitches frequently, especially at high transaction volumes
  • Mandatory payment processing through Revel's Advantage processor with external processors heavily penalized
  • Customer support quality is poor with Level 1 support described as ineffective
  • Expensive upfront costs and numerous hidden fees for add-on features

When I Work

  • API key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • Scheduling rules, role permissions and custom reporting require the Pro plan at $5 per user per month
  • There is no free plan; the trial lasts 14 days
  • Enterprise arrangements are priced by quote with no published rate

Pricing, plan by plan

Revel Systems

$99/month

No published plan breakdown. See the Revel Systems review.

When I Work

$2.5/user/month
  • Standard$2.5/user/month
    • Scheduling
    • Messaging
  • Advanced$6/user/month
    • Time clock
    • Labor forecasting

Which should you pick?

Choose Revel Systems if

  • You need ipad pos.
  • You work on iPad, Web.
  • You also want inventory management.
Revel Systems review

Choose When I Work if

  • You need shift scheduling.
  • You work on Web, Ios, Android.
  • You also want time clock.
When I Work review

Questions people ask

Is Revel Systems or When I Work better?
Neither clearly leads. Revel Systems starts at $99/month and When I Work at $2.5/user/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Revel Systems or When I Work?
Revel Systems starts at $99/month and When I Work at $2.5/user/month.
Does Revel Systems or When I Work run on more platforms?
Revel Systems runs on iPad, Web. When I Work runs on Web, Ios, Android.
What is Revel Systems best used for?
Revel Systems is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what When I Work is typically brought in for.
What can Revel Systems do that When I Work cannot?
Revel Systems covers iPad POS, Inventory management, CRM, Employee management. When I Work covers Shift scheduling, Time clock, Team messaging, Availability management. Both handle QuickBooks, Ios support.

Answered from the vendors’ own pages

Revel Systems: What does Revel Systems cost?

Revel pricing starts around $99 per month per terminal with a minimum 3-year contract requirement. Customers also pay for additional features like reporting, workforce management, integrations, and Advantage payment processing which is typically mandatory.

Source
Revel Systems: How long does implementation take?

Revel implementation typically takes 2-4 weeks, including hardware setup, menu configuration, staff training, and system integration.

Source
Revel Systems: What integrations does Revel support?

Revel integrates with multiple payment processors through Stripe and Square connectors, plus accounting, payroll, and ecommerce solutions. Payment gateways vary by region.

Source
Revel Systems: What are Revel's contract terms?

Revel requires a minimum 3-year contract with high early termination fees. Use of Revel's Advantage payment processing is typically mandatory, and using outside processors is heavily penalized or not allowed.

Source
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Related pages

More on Revel Systems

More on When I Work

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