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Restaurants · head to head

Petpooja vs When I Work

Petpooja logo

Petpooja

Restaurants

Low cost restaurant point of sale used across India and the United Arab Emirates

From
On request
Rated
-
When I Work logo

When I Work

Restaurants

Scheduling and time tracking made simple

From
$2.5/user/month
Rated
-

The short version

  • Each has a real cost: Petpooja it is built for India and the United Arab Emirates, and tax handling, receipt formats and integrations do not translate to European or American requirements.; When I Work aPI key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • They diverge on capability: Petpooja covers Flat annual licence, When I Work covers Shift scheduling.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Petpooja and When I Work actually diverge.

Attributes where Petpooja and When I Work differ
AttributePetpoojaWhen I Work
Starting priceOn request$2.5/user/month
Pricing modelquotesubscription
PlatformsWeb, Android, WindowsWeb, Ios, Android
FoundedUnknown2010

Identical on both: free tier (No), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Petpooja

  • Flat annual licence
  • GST compliant billing
  • Marketplace integration
  • Inventory and recipe management
  • Kitchen order tickets
  • Add on modules

Only in When I Work

  • Shift scheduling
  • Time clock
  • Team messaging
  • Availability management
  • Shift swapping
  • Mobile apps
  • QuickBooks
  • ADP

What people use each for

The jobs each tool is most often brought in to do.

Petpooja

  • An independent Indian restaurant replacing a manual billing book with GST compliant invoicingnot When I Work
  • A cafe chain wanting Swiggy and Zomato orders landing in the billing screen rather than on tabletsnot When I Work
  • A cloud kitchen that needs cheap per outlet billing across many small unitsnot When I Work
  • A Gulf outlet operator wanting an India priced system with UAE tax handlingnot When I Work

When I Work

  • Scheduling hourly shift workers across locationsnot Petpooja
  • Time clock and timesheet capture for payrollnot Petpooja
  • Handling shift swaps, availability and time off requestsnot Petpooja

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Petpooja

  • It is built for India and the United Arab Emirates, and tax handling, receipt formats and integrations do not translate to European or American requirements.
  • Sales and support run through a large reseller network, so implementation quality and response times depend on which partner you happened to buy from.
  • The headline annual licence excludes the modules most operators end up needing, so the realistic annual cost is a multiple of the advertised figure.
  • Depth for fine dining coursing, complex table management and hotel outlets is limited compared with systems designed for those formats.
  • Hardware is bundled by resellers rather than supplied to a single standard, which makes support and replacement inconsistent across a multi outlet group.

When I Work

  • API key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • Scheduling rules, role permissions and custom reporting require the Pro plan at $5 per user per month
  • There is no free plan; the trial lasts 14 days
  • Enterprise arrangements are priced by quote with no published rate

Pricing, plan by plan

Petpooja

On request
  • Petpooja POS$undefined/year
    • Flat annual licence per outlet rather than a monthly per terminal fee
    • Add on modules for customer relationship management, online ordering and loyalty priced separately
    • Hardware bundles quoted by the local reseller

When I Work

$2.5/user/month
  • Standard$2.5/user/month
    • Scheduling
    • Messaging
  • Advanced$6/user/month
    • Time clock
    • Labor forecasting

Which should you pick?

Choose Petpooja if

  • You need flat annual licence.
  • You work on Web, Android, Windows.
  • You also want gst compliant billing.

Choose When I Work if

  • You need shift scheduling.
  • You work on Web, Ios, Android.
  • You also want time clock.

Questions people ask

Is Petpooja or When I Work better?
Neither clearly leads. Petpooja starts at On request and When I Work at $2.5/user/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Petpooja or When I Work?
Petpooja starts at On request and When I Work at $2.5/user/month.
Does Petpooja or When I Work run on more platforms?
Petpooja runs on Web, Android, Windows. When I Work runs on Web, Ios, Android.
What is Petpooja best used for?
Petpooja is most often used for an independent indian restaurant replacing a manual billing book with gst compliant invoicing, a cafe chain wanting swiggy and zomato orders landing in the billing screen rather than on tablets, a cloud kitchen that needs cheap per outlet billing across many small units, a gulf outlet operator wanting an india priced system with uae tax handling. Of those, an independent indian restaurant replacing a manual billing book with gst compliant invoicing and a cafe chain wanting swiggy and zomato orders landing in the billing screen rather than on tablets are not what When I Work is typically brought in for.
What can Petpooja do that When I Work cannot?
Petpooja covers Flat annual licence, GST compliant billing, Marketplace integration, Inventory and recipe management. When I Work covers Shift scheduling, Time clock, Team messaging, Availability management.

Answered from the vendors’ own pages

Petpooja: How is it priced?

As a flat annual licence per outlet, with add on modules, hardware and payment integration quoted separately by the reseller.

When I Work: What is the pricing structure?

Plans start at $2.50 per user per month, billed in user tiers of five, with pricing that scales flexibly with team size.

Source
Petpooja: Does it handle GST invoicing?

Yes. Indian tax invoicing and filing ready reporting are core functions rather than add ons.

When I Work: Are there long-term contracts required?

No long-term contracts, no hidden surprises, and no enterprise-only paywalls. The platform scales as your business grows without binding agreements.

Source
Petpooja: Is it available outside India?

It is used in the United Arab Emirates as well, but it is not sold as a general international product.

When I Work: Is there a free trial available?

Try When I Work free for 14 days with full access to all core features. No credit card is required for the trial period.

Source
Petpooja: Does it integrate with delivery apps?

Yes, with Swiggy and Zomato directly, and with middleware such as UrbanPiper for wider channel management.

When I Work: Can I adjust or cancel my plan anytime?

You can upgrade, downgrade, or cancel at any time and adjust your plan at any time or use hibernation options during seasonal downtime.

Source
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