CRM · head to head
Lusha vs Twenty
The short version
- Each has a real cost: Lusha teams over 5 users must contact sales for configuration; no published per-user limits for standard plans; Twenty requires technical expertise to customize and maintain compared to no-code CRM platforms
- They diverge on capability: Lusha covers Contact database, Twenty covers Open-Source Framework.
Where they differ
Only the attributes on which Lusha and Twenty actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (CRM).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Lusha
- Contact database
- Email search
- Company intelligence
- Email verification
- Chrome extension
- Integrations
- Salesforce
- HubSpot
Only in Twenty
- Open-Source Framework
- Custom Database Objects
- Multiple View Types
- AI Integration
- Workflow Engine
- Data Migration
- API Access
- Multi-Language Support
What people use each for
The jobs each tool is most often brought in to do.
Lusha
- Lead generationnot Twenty
- Contact researchnot Twenty
- Email verificationnot Twenty
Twenty
- Building custom CRM solutions for complex business processesnot Lusha
- Migrating from Salesforce or HubSpot while maintaining data ownershipnot Lusha
- Technical teams needing TypeScript-based customizationnot Lusha
- Organizations requiring self-hosted or air-gapped deploymentsnot Lusha
- Enterprises combining CRM with AI-powered workflowsnot Lusha
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Lusha
- Teams over 5 users must contact sales for configuration; no published per-user limits for standard plans
- Unused credits on monthly plans roll over but cap at twice the monthly limit, creating potential waste
- Annual plans do not roll over unused credits; they reset at cycle end
Twenty
- Requires technical expertise to customize and maintain compared to no-code CRM platforms
- Self-hosting increases operational overhead and infrastructure costs
- Limited ecosystem of pre-built integrations compared to Salesforce
- Smaller community and third-party extension library than established CRMs
- Enterprise plan requires custom negotiation with no transparent pricing
Pricing, plan by plan
Lusha
Free- FreeFree
- 40 credits per month
- Basic prospecting features
- Browser extension
- Starter$49.9/month
- 400 credits per month
- All Free plan features
- Professional$69.9/month
- 600 credits per month
- All Starter features
- Premium$399.9/month
- 3,400 credits per month
- All Professional features
Twenty
Free- Pro$9/month
- Full customization
- Custom apps
- AI Agents
- Organization$19/month
- Everything in Pro
- Row-level permissions
- SAML and OIDC SSO
- Enterprise$null/year
- Everything in Organization
- Single-tenant isolation
- IP allow-listing
Which should you pick?
Choose Lusha if
- You need contact database.
- You want to start without paying.
- You also want email search.
Choose Twenty if
- You need open-source framework.
- You want to start without paying.
- You work on Web, Self-hosted.
- You also want custom database objects.
Questions people ask
- Is Lusha or Twenty better?
- Neither clearly leads. Lusha starts at Free and Twenty at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Lusha or Twenty?
- Lusha starts at Free and Twenty at Free.
- Does Lusha or Twenty run on more platforms?
- Lusha runs on Web. Twenty runs on Web, Self-hosted.
- Can I use Lusha for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Lusha best used for?
- Lusha is most often used for lead generation, contact research, email verification. Of those, lead generation and contact research are not what Twenty is typically brought in for.
- What can Lusha do that Twenty cannot?
- Lusha covers Contact database, Email search, Company intelligence, Email verification. Twenty covers Open-Source Framework, Custom Database Objects, Multiple View Types, AI Integration.
Answered from the vendors’ own pages
Lusha: What does Lusha's Free plan include?
Lusha's Free plan provides 40 credits per month at no cost. It includes basic prospecting features, browser extension access, and CRM integrations. Credits are used for email reveals (1 credit per contact) and phone numbers (10 credits per contact).
SourceTwenty: Is Twenty free or paid?
Twenty offers a 30-day free trial without credit card. Cloud plans start at $9 per user per month (Pro) when billed annually, with Organization plan at $19 per user per month.
SourceLusha: How do Lusha credits work and what is the credit rollover policy?
Lusha uses a credit system where email reveals cost 1 credit and phone reveals cost 10 credits per contact. On monthly plans, unused credits roll over and accumulate up to twice your monthly credit limit. Annual plans reset unused credits at the cycle's end without rollover.
SourceTwenty: Can I migrate data from Salesforce or HubSpot?
Yes, Twenty supports CSV and API-based migration from Salesforce and HubSpot, with support for 50,000+ records.
SourceLusha: What is the annual pricing for Lusha plans?
Lusha offers annual pricing at a discount: Starter is $449.10/year (4,800 credits annually), Professional is $587.16/year (7,200 credits), and Premium is $3,119.21/year (40,800 credits). Annual plans are cheaper per credit than monthly but do not roll over unused credits.
SourceTwenty: What programming languages does Twenty support?
Twenty is built with TypeScript and provides a TypeScript-based Apps framework for creating custom extensions.
SourceTwenty: How long does enterprise deployment take?
Enterprise deployment typically takes 1-2 weeks with Onboarding Packs or certified partners.
SourceRelated pages
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- Twenty vs Seismic
- Twenty vs HubSpot
- Twenty vs lemlist
- Twenty vs Salesforce
- Twenty vs Apollo.io
- Twenty vs Hunter
- Twenty vs Reply.io
- Twenty vs Snov.io
- Twenty vs Woodpecker
- Twenty vs Bitrix24
- Twenty vs Capsule
- Twenty vs Clari
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