Softwr

Email Marketing · head to head

Loops vs Sailthru

Loops logo

Loops

Email Marketing

Email platform for modern startups

From
Free
Rated
-
Sailthru logo

Sailthru

Email Marketing

Retail and publisher email personalisation, now one product inside the Marigold portfolio

From
On request
Rated
-

The short version

  • Only Loops has a free tier, so it costs nothing to try first.
  • Each has a real cost: Loops free plan limited to 1000 subscribed contacts; Sailthru the product sits in a portfolio with several overlapping platforms under one owner, so roadmap investment is a portfolio decision rather than a product decision and is worth asking about in writing.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Loops and Sailthru actually diverge.

Attributes where Loops and Sailthru differ
AttributeLoopsSailthru
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo
PlatformsWebWeb, REST API

Identical on both: user rating (Not yet rated), category (Email Marketing).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Loops

Nothing recorded that Sailthru does not also cover.

Only in Sailthru

  • Interest profiles
  • Personalisation engine
  • Prediction Manager
  • Site personalisation
  • Zephyr templating
  • Lifecycle optimiser

What people use each for

The jobs each tool is most often brought in to do.

Loops

  • Setting up lifecycle email from onboarding to winbacknot Sailthru
  • Consolidating product, marketing, and transactional emailsnot Sailthru
  • Designing email themes picked up automaticallynot Sailthru
  • Tracking revenue attribution to specific emailsnot Sailthru

Sailthru

  • A publisher sending a personalised daily newsletter assembled per reader from a content cataloguenot Loops
  • A retailer that wants email and on-site recommendations driven by the same affinity modelnot Loops
  • High-cadence sending where per-recipient content assembly matters more than journey branchingnot Loops
  • Teams that want churn and lifetime value scores available as native campaign conditions rather than imported fieldsnot Loops

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Loops

  • Free plan limited to 1000 subscribed contacts
  • Free plan limited to 4000 sends per month
  • Free plan includes Powered by Loops branding footer
  • Paid plan pricing not publicly specified, requires using pricing calculator

Sailthru

  • The product sits in a portfolio with several overlapping platforms under one owner, so roadmap investment is a portfolio decision rather than a product decision and is worth asking about in writing.
  • Pricing counts stored profiles, so retained inactive readers keep costing money long after they stopped opening anything.
  • On-site personalisation requires a developer to implement the JavaScript and maintain the content feed, which puts the highest-value feature behind engineering time.
  • Zephyr is a proprietary templating language, so template maintenance skills are scarce compared with the Liquid syntax used by most competitors.
  • It is built for high-cadence content and retail sending, and B2B lifecycle programmes with long sales cycles sit poorly on the model.

Pricing, plan by plan

Loops

Free
  • FreeFree
    • Up to 1000 subscribed contacts
    • Up to 4000 sends per month
    • Up to 10 emails per second

Sailthru

On request
  • Sailthru$undefined/year
    • Priced on stored profiles and send volume
    • Site personalisation and prediction features licensed by module
    • Annual contract through Marigold

Which should you pick?

Choose Loops if

  • You want to start without paying.

Choose Sailthru if

  • You need interest profiles.
  • You work on Web, REST API.
  • You also want personalisation engine.

Questions people ask

Is Loops or Sailthru better?
Neither clearly leads. Loops starts at Free and Sailthru at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Loops or Sailthru?
Loops has a free tier; the other does not. Paid plans start at Free for Loops and On request for Sailthru.
Does Loops or Sailthru run on more platforms?
Loops runs on Web. Sailthru runs on Web, REST API.
Can I use Loops for free?
Yes. Loops has a free tier, so you can try it without paying. Sailthru starts at On request.
What is Loops best used for?
Loops is most often used for setting up lifecycle email from onboarding to winback, consolidating product, marketing, and transactional emails, designing email themes picked up automatically, tracking revenue attribution to specific emails. Of those, setting up lifecycle email from onboarding to winback and consolidating product, marketing, and transactional emails are not what Sailthru is typically brought in for.
What can Loops do that Sailthru cannot?
Sailthru covers Interest profiles, Personalisation engine, Prediction Manager, Site personalisation.

Answered from the vendors’ own pages

Loops: Does Loops have a free plan?

Yes, Loops is free to start with no credit card required. The free plan supports up to 1000 subscribed contacts and up to 4000 sends per month, with up to 10 emails per second.

Source
Sailthru: Who owns Sailthru now?

Marigold, formerly CM Group, which also owns Campaign Monitor, Emma, Selligent, Liveclicker and Cheetah Digital.

Loops: What are the limitations of Loops' free plan?

The free plan includes all features but is limited to 1000 subscribed contacts and 4000 sends per month. The free plan displays a Powered by Loops footer in emails.

Source
Sailthru: Does that affect the roadmap?

It can. Overlapping products in one portfolio compete for investment, so ask which platform is the strategic one for your segment before signing multi-year.

Loops: How much do Loops paid plans cost?

Loops paid plans use contact-based pricing, meaning costs scale with the number of subscribed contacts synced to Loops. Exact pricing requires using Loops' pricing calculator based on your subscriber count.

Source
Sailthru: Is it worth it just for newsletters?

For personalised daily newsletters at publisher scale it remains one of the strongest options. For simple broadcast sending it is heavily over-specified.

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