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Travel · head to head

Hotelogix vs TrustYou

Hotelogix logo

Hotelogix

Travel

Cloud property management system priced per room for small and mid-sized independent hotels

From
$7.99/month
Rated
-
Full reviewWebsite
TrustYou logo

TrustYou

Travel

Guest review aggregation, survey and reputation analytics for hotels

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Hotelogix the advertised per-room rate covers the PMS only; the channel manager and accounting connector are separate per-room subscriptions with their own monthly minimums, so a small hotel budgeting from the headline number will underestimate the bill.; TrustYou pricing is not published at any tier, so a single hotel cannot compare it against cheaper reputation tools without entering a sales process.
  • They diverge on capability: Hotelogix covers Front desk grid, TrustYou covers Review aggregation.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Hotelogix and TrustYou actually diverge.

Attributes where Hotelogix and TrustYou differ
AttributeHotelogixTrustYou
Starting price$7.99/monthOn request
Pricing modelPer room per monthquote
PlatformsWeb, iOS, AndroidWeb

Identical on both: free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hotelogix

  • Front desk grid
  • Multi-outlet POS
  • Channel manager
  • Web booking engine
  • Group and corporate bookings
  • Night audit
  • Multi-property view
  • Housekeeping module

Only in TrustYou

  • Review aggregation
  • Semantic analysis
  • Competitor benchmarking
  • Guest surveys
  • Review response tooling
  • Score syndication
  • Multi-property reporting
  • Customer data profiles

What people use each for

The jobs each tool is most often brought in to do.

Hotelogix

  • A forty-room independent hotel in India replacing spreadsheets and a legacy Windows PMS without a large upfront licencenot TrustYou
  • A resort that needs restaurant and spa charges posted to the room folio from separate outletsnot TrustYou
  • A small chain of three properties wanting one dashboard without moving to an enterprise systemnot TrustYou
  • A hotel with a heavy corporate account book needing negotiated rate plans and agency billingnot TrustYou

TrustYou

  • A group quality director tracking which operational category drives score decline across thirty hotelsnot Hotelogix
  • An independent hotel putting verified review content on its own booking page to compete with OTA social proofnot Hotelogix
  • A property running post-stay surveys in several languages and analysing them together with public reviewsnot Hotelogix
  • A chain standardising review response so individual general managers are not writing replies ad hocnot Hotelogix

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hotelogix

  • The advertised per-room rate covers the PMS only; the channel manager and accounting connector are separate per-room subscriptions with their own monthly minimums, so a small hotel budgeting from the headline number will underestimate the bill.
  • Each additional third-party interface, such as a door lock or a payment terminal, is billed as its own monthly fee, which makes an integrated stack expensive to assemble at a property that wants several connections.
  • Multi-property and enterprise pricing is not published, so a growing group cannot compare Hotelogix against alternatives without entering a sales process.
  • The user interface is dated next to Mews or Cloudbeds, and staff coming from a modern consumer app typically need more training time on the tape chart and folio screens.
  • Support quality varies by region and depends heavily on the local reseller rather than on the vendor directly, so response times in markets without a partner presence are inconsistent.

TrustYou

  • Pricing is not published at any tier, so a single hotel cannot compare it against cheaper reputation tools without entering a sales process.
  • Review syncing is not instant, and delays between a review appearing publicly and appearing in the dashboard undermine the case for using it as an operational alert system.
  • Reporting is inflexible next to a general analytics tool, and groups that want a custom cut of the data often export it rather than build the view inside TrustYou.
  • The newer customer data platform modules overlap heavily with functionality in modern property management systems and hotel CRMs, so buyers risk paying twice for guest profile unification.
  • Much of the underlying review data is now retrievable free through Google Business Profile and OTA extranets, which makes the value proposition rest entirely on analysis and workflow rather than access.

Pricing, plan by plan

Hotelogix

$7.99/month
  • Premium$7.99/month
    • Per room per month
    • Front desk and reservations
    • Housekeeping
  • Premium Plus$11.99/month
    • Per room per month
    • Point of sale outlets
    • Group and corporate bookings
  • Platinum$17.99/month
    • Per room per month
    • Multi-property dashboard
    • Priority support
  • Distribution add-on$undefined/month
    • About 1 USD per room per month for the channel manager
    • Roughly 25 USD monthly minimum
    • Charged on top of the PMS tier

TrustYou

On request
  • TrustYou platform$undefined/year
    • Quoted per property, scaling by portfolio size
    • Reputation, survey and customer data modules priced separately
    • No public rate card

Which should you pick?

Choose Hotelogix if

  • You need front desk grid.
  • You work on Web, iOS, Android.
  • You also want multi-outlet pos.
Hotelogix review

Choose TrustYou if

  • You need review aggregation.
  • You also want semantic analysis.
TrustYou review

Questions people ask

Is Hotelogix or TrustYou better?
Neither clearly leads. Hotelogix starts at $7.99/month and TrustYou at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hotelogix or TrustYou?
Hotelogix starts at $7.99/month and TrustYou at On request.
Does Hotelogix or TrustYou run on more platforms?
Hotelogix runs on Web, iOS, Android. TrustYou runs on Web.
What is Hotelogix best used for?
Hotelogix is most often used for a forty-room independent hotel in india replacing spreadsheets and a legacy windows pms without a large upfront licence, a resort that needs restaurant and spa charges posted to the room folio from separate outlets, a small chain of three properties wanting one dashboard without moving to an enterprise system, a hotel with a heavy corporate account book needing negotiated rate plans and agency billing. Of those, a forty-room independent hotel in india replacing spreadsheets and a legacy windows pms without a large upfront licence and a resort that needs restaurant and spa charges posted to the room folio from separate outlets are not what TrustYou is typically brought in for.
What can Hotelogix do that TrustYou cannot?
Hotelogix covers Front desk grid, Multi-outlet POS, Channel manager, Web booking engine. TrustYou covers Review aggregation, Semantic analysis, Competitor benchmarking, Guest surveys.

Answered from the vendors’ own pages

Hotelogix: What does Hotelogix actually cost for a thirty-room hotel?

The core PMS at the entry tier is around 240 US dollars a month at 7.99 per room, but adding the channel manager at about 1 dollar per room with a 25 dollar floor and any interface fees typically pushes the real figure past 300 dollars.

TrustYou: How much does TrustYou cost?

It is quoted. Historical directory listings mention entry figures around 75 US dollars a month for a small property, but the vendor does not publish a rate card and group pricing is negotiated.

Hotelogix: Is the channel manager included?

No. Distribution is a paid add-on charged per room per month on top of whichever PMS tier you are on.

TrustYou: Does it respond to reviews for me?

It drafts responses and publishes them back to source channels, but a human still approves them unless you configure otherwise.

Hotelogix: Does Hotelogix take commission on direct bookings?

No. The booking engine does not charge a per-reservation commission; you pay only the subscription and your own payment processing.

TrustYou: Is the score syndication worth it?

It is one of the more defensible parts of the product, because showing verified review content on a direct booking page counters the social proof advantage OTAs hold.

Hotelogix: Is it suitable for a hotel group?

It has a multi-property dashboard, but group pricing is quoted rather than published and larger chains generally shortlist Opera or Mews instead.

TrustYou: Do I need it if I use Google Business Profile?

Google gives you your own reviews free. TrustYou adds cross-source aggregation, competitor benchmarking and category-level sentiment, which is the part you are paying for.

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