Travel · head to head
Clock PMS+ vs TrustYou
Clock PMS+
Travel
All-inclusive cloud hotel PMS priced on annual revenue rather than per room
- From
- €517/month
- Rated
- -
TrustYou
Travel
Guest review aggregation, survey and reputation analytics for hotels
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Clock PMS+ pricing on annual net revenue means a high-ADR boutique pays materially more than a budget property with the same room count, which is a bad deal for exactly the operators with the strongest performance.; TrustYou pricing is not published at any tier, so a single hotel cannot compare it against cheaper reputation tools without entering a sales process.
- They diverge on capability: Clock PMS+ covers All-inclusive modules, TrustYou covers Review aggregation.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Clock PMS+ and TrustYou actually diverge.
| Attribute | Clock PMS+ | TrustYou |
|---|---|---|
| Starting price | €517/month | On request |
| Pricing model | Per month by annual net revenue and room count | quote |
| Platforms | Web, iOS, Android | Web |
Identical on both: free tier (No), user rating (Not yet rated), category (Travel).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Clock PMS+
- All-inclusive modules
- Guest self service portal
- Events and banqueting
- Point of sale
- Channel connectivity
- Revenue-based tiering
Only in TrustYou
- Review aggregation
- Semantic analysis
- Competitor benchmarking
- Guest surveys
- Review response tooling
- Score syndication
- Multi-property reporting
- Customer data profiles
What people use each for
The jobs each tool is most often brought in to do.
Clock PMS+
- An independent hotel with a restaurant that wants POS posting to the folio without buying and integrating a second systemnot TrustYou
- A conference-heavy property needing banqueting and function space billing inside the PMSnot TrustYou
- A budget or low-ADR property that pays less under revenue-based tiering than it would under per room pricingnot TrustYou
- A hotel replacing an on-premise legacy system that wants online check-in included rather than as a paid add-onnot TrustYou
TrustYou
- A group quality director tracking which operational category drives score decline across thirty hotelsnot Clock PMS+
- An independent hotel putting verified review content on its own booking page to compete with OTA social proofnot Clock PMS+
- A property running post-stay surveys in several languages and analysing them together with public reviewsnot Clock PMS+
- A chain standardising review response so individual general managers are not writing replies ad hocnot Clock PMS+
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Clock PMS+
- Pricing on annual net revenue means a high-ADR boutique pays materially more than a budget property with the same room count, which is a bad deal for exactly the operators with the strongest performance.
- The onboarding fee of 1,650 to 3,900 euros is a real first-year cost that the monthly figure hides, and it applies before the system is producing any value.
- The all-inclusive claim has exceptions: OTA channel connections, extra rate mappings and private analytics are all charged separately on top.
- Contracts are annual with tier reassessment at year end, so a good trading year raises next year subscription automatically unless renegotiated.
- Market presence is concentrated in Europe and the vendor is small relative to Oracle or Mews, which means a thinner integration ecosystem and more dependence on the vendor for anything bespoke.
TrustYou
- Pricing is not published at any tier, so a single hotel cannot compare it against cheaper reputation tools without entering a sales process.
- Review syncing is not instant, and delays between a review appearing publicly and appearing in the dashboard undermine the case for using it as an operational alert system.
- Reporting is inflexible next to a general analytics tool, and groups that want a custom cut of the data often export it rather than build the view inside TrustYou.
- The newer customer data platform modules overlap heavily with functionality in modern property management systems and hotel CRMs, so buyers risk paying twice for guest profile unification.
- Much of the underlying review data is now retrievable free through Google Business Profile and OTA extranets, which makes the value proposition rest entirely on analysis and workflow rather than access.
Pricing, plan by plan
Clock PMS+
€517/month- Clock PMS+$517/month
- Example rate for a 40 room hotel with 1.9 million euros annual revenue
- Tier set by annual net revenue and room count
- PMS, booking engine, POS, messaging and online check-in included
- Add-ons$10/month
- OTA connections via RoomCloud at 10 euros per channel per month, maximum ten
- Extra 50 rate mappings at 50 euros per month
- Private analytics at 50 euros per month
TrustYou
On request- TrustYou platform$undefined/year
- Quoted per property, scaling by portfolio size
- Reputation, survey and customer data modules priced separately
- No public rate card
Which should you pick?
Choose Clock PMS+ if
- You need all-inclusive modules.
- You work on Web, iOS, Android.
- You also want guest self service portal.
Questions people ask
- Is Clock PMS+ or TrustYou better?
- Neither clearly leads. Clock PMS+ starts at €517/month and TrustYou at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Clock PMS+ or TrustYou?
- Clock PMS+ starts at €517/month and TrustYou at On request.
- Does Clock PMS+ or TrustYou run on more platforms?
- Clock PMS+ runs on Web, iOS, Android. TrustYou runs on Web.
- What is Clock PMS+ best used for?
- Clock PMS+ is most often used for an independent hotel with a restaurant that wants pos posting to the folio without buying and integrating a second system, a conference-heavy property needing banqueting and function space billing inside the pms, a budget or low-adr property that pays less under revenue-based tiering than it would under per room pricing, a hotel replacing an on-premise legacy system that wants online check-in included rather than as a paid add-on. Of those, an independent hotel with a restaurant that wants pos posting to the folio without buying and integrating a second system and a conference-heavy property needing banqueting and function space billing inside the pms are not what TrustYou is typically brought in for.
- What can Clock PMS+ do that TrustYou cannot?
- Clock PMS+ covers All-inclusive modules, Guest self service portal, Events and banqueting, Point of sale. TrustYou covers Review aggregation, Semantic analysis, Competitor benchmarking, Guest surveys.
Answered from the vendors’ own pages
Clock PMS+: How is Clock PMS+ priced?
By tier, set from annual net revenue and room count. A 40 room hotel with 1.9 million euros of revenue sits around 517 euros a month.
TrustYou: How much does TrustYou cost?
It is quoted. Historical directory listings mention entry figures around 75 US dollars a month for a small property, but the vendor does not publish a rate card and group pricing is negotiated.
Clock PMS+: Is there a setup fee?
Yes, onboarding runs roughly 1,650 to 3,900 euros depending on plan.
TrustYou: Does it respond to reviews for me?
It drafts responses and publishes them back to source channels, but a human still approves them unless you configure otherwise.
Clock PMS+: Is the channel manager included?
No. OTA connections come through RoomCloud at 10 euros per channel per month, up to ten channels.
TrustYou: Is the score syndication worth it?
It is one of the more defensible parts of the product, because showing verified review content on a direct booking page counters the social proof advantage OTAs hold.
Clock PMS+: Does it include point of sale?
Yes, POS posting to the guest folio is in the base subscription, which is unusual at this price point.
TrustYou: Do I need it if I use Google Business Profile?
Google gives you your own reviews free. TrustYou adds cross-source aggregation, competitor benchmarking and category-level sentiment, which is the part you are paying for.
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