Softwr

Travel · head to head

Beds24 vs TrustYou

Beds24 logo

Beds24

Travel

Low-cost, highly configurable channel manager and booking system for technical operators

From
€15.9/month
Rated
-
Full reviewWebsite
TrustYou logo

TrustYou

Travel

Guest review aggregation, survey and reputation analytics for hotels

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Beds24 support is helpful on how to use the product but slow and thin on genuine defects, and the ticketing system does not accept screenshots or attachments properly, which makes reporting a real bug laborious.; TrustYou pricing is not published at any tier, so a single hotel cannot compare it against cheaper reputation tools without entering a sales process.
  • They diverge on capability: Beds24 covers Broad channel connections, TrustYou covers Review aggregation.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Beds24 and TrustYou actually diverge.

Attributes where Beds24 and TrustYou differ
AttributeBeds24TrustYou
Starting price€15.9/monthOn request
Pricing modelPer month by property and unit countquote
PlatformsWeb, iOS, AndroidWeb

Identical on both: free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Beds24

  • Broad channel connections
  • Customisable booking page
  • Rate and availability rules
  • Automated messaging
  • Open API
  • Invoicing and payments
  • Multi-property management
  • Access control

Only in TrustYou

  • Review aggregation
  • Semantic analysis
  • Competitor benchmarking
  • Guest surveys
  • Review response tooling
  • Score syndication
  • Multi-property reporting
  • Customer data profiles

What people use each for

The jobs each tool is most often brought in to do.

Beds24

  • A twenty-unit apartment operator who wants multi-channel distribution for under fifty euros a monthnot TrustYou
  • A hostel needing Hostelworld and dorm-level bed inventory alongside the major OTAsnot TrustYou
  • A developer building a custom guest app on top of a booking system with an open APInot TrustYou
  • An owner with unusual rate logic, such as per-person pricing or seasonal minimum stays, that packaged tools cannot expressnot TrustYou

TrustYou

  • A group quality director tracking which operational category drives score decline across thirty hotelsnot Beds24
  • An independent hotel putting verified review content on its own booking page to compete with OTA social proofnot Beds24
  • A property running post-stay surveys in several languages and analysing them together with public reviewsnot Beds24
  • A chain standardising review response so individual general managers are not writing replies ad hocnot Beds24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Beds24

  • Support is helpful on how to use the product but slow and thin on genuine defects, and the ticketing system does not accept screenshots or attachments properly, which makes reporting a real bug laborious.
  • There is no built-in dynamic pricing engine, so revenue management means paying separately for PriceLabs or an equivalent and accepting a second system to maintain.
  • No website builder is included; the booking page is templated but a marketing site has to be built and hosted elsewhere.
  • Initial configuration is genuinely difficult and largely self-serve, and operators regularly report days rather than hours to get channel mappings and rate rules correct.
  • Housekeeping, task management, smart lock support and any hospitality CRM are absent or require third-party tools, so it is a distribution engine rather than an operations platform.

TrustYou

  • Pricing is not published at any tier, so a single hotel cannot compare it against cheaper reputation tools without entering a sales process.
  • Review syncing is not instant, and delays between a review appearing publicly and appearing in the dashboard undermine the case for using it as an operational alert system.
  • Reporting is inflexible next to a general analytics tool, and groups that want a custom cut of the data often export it rather than build the view inside TrustYou.
  • The newer customer data platform modules overlap heavily with functionality in modern property management systems and hotel CRMs, so buyers risk paying twice for guest profile unification.
  • Much of the underlying review data is now retrievable free through Google Business Profile and OTA extranets, which makes the value proposition rest entirely on analysis and workflow rather than access.

Pricing, plan by plan

Beds24

€15.9/month
  • Single property$15.9/month
    • One property with one rental unit
    • Channel manager and booking page included
    • All core features, no tier gating
  • Additional property$undefined/month
    • About EUR 3 per extra property added to the account
    • Same full feature set
    • No separate distribution charge
  • Additional unit$undefined/month
    • About EUR 1 per extra rental unit within a property
    • Applies to multi-unit buildings and dorms
    • No revenue share on bookings

TrustYou

On request
  • TrustYou platform$undefined/year
    • Quoted per property, scaling by portfolio size
    • Reputation, survey and customer data modules priced separately
    • No public rate card

Which should you pick?

Choose Beds24 if

  • You need broad channel connections.
  • You work on Web, iOS, Android.
  • You also want customisable booking page.
Beds24 review

Choose TrustYou if

  • You need review aggregation.
  • You also want semantic analysis.
TrustYou review

Questions people ask

Is Beds24 or TrustYou better?
Neither clearly leads. Beds24 starts at €15.9/month and TrustYou at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Beds24 or TrustYou?
Beds24 starts at €15.9/month and TrustYou at On request.
Does Beds24 or TrustYou run on more platforms?
Beds24 runs on Web, iOS, Android. TrustYou runs on Web.
What is Beds24 best used for?
Beds24 is most often used for a twenty-unit apartment operator who wants multi-channel distribution for under fifty euros a month, a hostel needing hostelworld and dorm-level bed inventory alongside the major otas, a developer building a custom guest app on top of a booking system with an open api, an owner with unusual rate logic, such as per-person pricing or seasonal minimum stays, that packaged tools cannot express. Of those, a twenty-unit apartment operator who wants multi-channel distribution for under fifty euros a month and a hostel needing hostelworld and dorm-level bed inventory alongside the major otas are not what TrustYou is typically brought in for.
What can Beds24 do that TrustYou cannot?
Beds24 covers Broad channel connections, Customisable booking page, Rate and availability rules, Automated messaging. TrustYou covers Review aggregation, Semantic analysis, Competitor benchmarking, Guest surveys.

Answered from the vendors’ own pages

Beds24: Why is Beds24 so much cheaper than Lodgify or Uplisting?

Because it does not pay for onboarding, guided setup or a website builder. You configure it yourself from raw settings pages, and that labour is the difference.

TrustYou: How much does TrustYou cost?

It is quoted. Historical directory listings mention entry figures around 75 US dollars a month for a small property, but the vendor does not publish a rate card and group pricing is negotiated.

Beds24: Is the channel manager restricted on the cheap plan?

No. Unlike most competitors, Beds24 does not gate distribution behind a higher tier; the price scales with property and unit count rather than feature access.

TrustYou: Does it respond to reviews for me?

It drafts responses and publishes them back to source channels, but a human still approves them unless you configure otherwise.

Beds24: Does it include dynamic pricing?

No. You connect PriceLabs or a similar tool, which is an additional subscription.

TrustYou: Is the score syndication worth it?

It is one of the more defensible parts of the product, because showing verified review content on a direct booking page counters the social proof advantage OTAs hold.

Beds24: Is there an API?

Yes, a documented REST API, and it is one of the main reasons technical operators pick Beds24 over packaged alternatives.

TrustYou: Do I need it if I use Google Business Profile?

Google gives you your own reviews free. TrustYou adds cross-source aggregation, competitor benchmarking and category-level sentiment, which is the part you are paying for.

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