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Travel · head to head

Hotelogix vs Protel

Hotelogix logo

Hotelogix

Travel

Cloud property management system priced per room for small and mid-sized independent hotels

From
$7.99/month
Rated
-
Full reviewWebsite
Protel logo

Protel

Travel

German hotel property management system, now owned and sold by Planet

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Hotelogix the advertised per-room rate covers the PMS only; the channel manager and accounting connector are separate per-room subscriptions with their own monthly minimums, so a small hotel budgeting from the headline number will underestimate the bill.; Protel the vendor is now a payments company, so the economics of a deal run through card processing rates as much as software fees, and a hotel with good existing acquiring terms may lose more on processing than it saves on licence.
  • They diverge on capability: Hotelogix covers Front desk grid, Protel covers Front desk and reservations.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Hotelogix and Protel actually diverge.

Attributes where Hotelogix and Protel differ
AttributeHotelogixProtel
Starting price$7.99/monthOn request
Pricing modelPer room per monthquote
PlatformsWeb, iOS, AndroidWeb, Windows, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hotelogix

  • Front desk grid
  • Multi-outlet POS
  • Channel manager
  • Web booking engine
  • Group and corporate bookings
  • Night audit
  • Multi-property view
  • Housekeeping module

Only in Protel

  • Front desk and reservations
  • Conference and banqueting
  • Cloud and on-premise editions
  • Integrated payments
  • Interface catalogue
  • Multi-property operation
  • Night audit and reporting
  • Tax-free shopping links

What people use each for

The jobs each tool is most often brought in to do.

Hotelogix

  • A forty-room independent hotel in India replacing spreadsheets and a legacy Windows PMS without a large upfront licencenot Protel
  • A resort that needs restaurant and spa charges posted to the room folio from separate outletsnot Protel
  • A small chain of three properties wanting one dashboard without moving to an enterprise systemnot Protel
  • A hotel with a heavy corporate account book needing negotiated rate plans and agency billingnot Protel

Protel

  • A German or Austrian hotel needing fiscal and tax compliance handled natively rather than bolted onnot Hotelogix
  • A property with substantial conference and banqueting business that a rooms-only PMS cannot handlenot Hotelogix
  • An existing Protel on-premise site deciding whether to move to the cloud edition or change vendornot Hotelogix
  • A group wanting PMS and card acquiring from one supplier under a single contractnot Hotelogix

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hotelogix

  • The advertised per-room rate covers the PMS only; the channel manager and accounting connector are separate per-room subscriptions with their own monthly minimums, so a small hotel budgeting from the headline number will underestimate the bill.
  • Each additional third-party interface, such as a door lock or a payment terminal, is billed as its own monthly fee, which makes an integrated stack expensive to assemble at a property that wants several connections.
  • Multi-property and enterprise pricing is not published, so a growing group cannot compare Hotelogix against alternatives without entering a sales process.
  • The user interface is dated next to Mews or Cloudbeds, and staff coming from a modern consumer app typically need more training time on the tape chart and folio screens.
  • Support quality varies by region and depends heavily on the local reseller rather than on the vendor directly, so response times in markets without a partner presence are inconsistent.

Protel

  • The vendor is now a payments company, so the economics of a deal run through card processing rates as much as software fees, and a hotel with good existing acquiring terms may lose more on processing than it saves on licence.
  • The Protel name persists on the product but the corporate identity has moved to Planet, which makes contract, support and roadmap ownership harder to pin down than it looks from the product page.
  • Hotels on the older on-premise edition face a migration to cloud that is a re-implementation rather than an upgrade, with the data and interface work that implies.
  • Nothing about pricing is published, so a buyer cannot benchmark against Mews or Cloudbeds without a full sales process.
  • Strength is concentrated in German-speaking Europe and the Middle East; support depth and partner ecosystem are noticeably thinner in North America and Asia Pacific.

Pricing, plan by plan

Hotelogix

$7.99/month
  • Premium$7.99/month
    • Per room per month
    • Front desk and reservations
    • Housekeeping
  • Premium Plus$11.99/month
    • Per room per month
    • Point of sale outlets
    • Group and corporate bookings
  • Platinum$17.99/month
    • Per room per month
    • Multi-property dashboard
    • Priority support
  • Distribution add-on$undefined/month
    • About 1 USD per room per month for the channel manager
    • Roughly 25 USD monthly minimum
    • Charged on top of the PMS tier

Protel

On request
  • protel PMS by Planet$undefined/year
    • Quoted per property, no published rate card
    • Cloud and on-premise editions priced differently
    • Payment processing rates negotiated alongside the software

Which should you pick?

Choose Hotelogix if

  • You need front desk grid.
  • You work on Web, iOS, Android.
  • You also want multi-outlet pos.
Hotelogix review

Choose Protel if

  • You need front desk and reservations.
  • You work on Web, Windows, iOS, Android.
  • You also want conference and banqueting.
Protel review

Questions people ask

Is Hotelogix or Protel better?
Neither clearly leads. Hotelogix starts at $7.99/month and Protel at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hotelogix or Protel?
Hotelogix starts at $7.99/month and Protel at On request.
Does Hotelogix or Protel run on more platforms?
Hotelogix runs on Web, iOS, Android. Protel runs on Web, Windows, iOS, Android.
What is Hotelogix best used for?
Hotelogix is most often used for a forty-room independent hotel in india replacing spreadsheets and a legacy windows pms without a large upfront licence, a resort that needs restaurant and spa charges posted to the room folio from separate outlets, a small chain of three properties wanting one dashboard without moving to an enterprise system, a hotel with a heavy corporate account book needing negotiated rate plans and agency billing. Of those, a forty-room independent hotel in india replacing spreadsheets and a legacy windows pms without a large upfront licence and a resort that needs restaurant and spa charges posted to the room folio from separate outlets are not what Protel is typically brought in for.
What can Hotelogix do that Protel cannot?
Hotelogix covers Front desk grid, Multi-outlet POS, Channel manager, Web booking engine. Protel covers Front desk and reservations, Conference and banqueting, Cloud and on-premise editions, Integrated payments.

Answered from the vendors’ own pages

Hotelogix: What does Hotelogix actually cost for a thirty-room hotel?

The core PMS at the entry tier is around 240 US dollars a month at 7.99 per room, but adding the channel manager at about 1 dollar per room with a 25 dollar floor and any interface fees typically pushes the real figure past 300 dollars.

Protel: Can you still buy Protel?

Yes. Planet acquired it in December 2021 and continues to sell it as protel PMS, though the corporate branding is Planet.

Hotelogix: Is the channel manager included?

No. Distribution is a paid add-on charged per room per month on top of whichever PMS tier you are on.

Protel: Why does the payments ownership matter?

Because the vendor earns on your card volume. Evaluate the processing rate alongside the software price rather than treating them as separate decisions.

Hotelogix: Does Hotelogix take commission on direct bookings?

No. The booking engine does not charge a per-reservation commission; you pay only the subscription and your own payment processing.

Protel: Is the on-premise edition still supported?

It remains in the field with a large installed base, but new investment is directed at the cloud edition, so ask for an explicit support horizon in writing.

Hotelogix: Is it suitable for a hotel group?

It has a multi-property dashboard, but group pricing is quoted rather than published and larger chains generally shortlist Opera or Mews instead.

Protel: Where is Protel strongest?

German-speaking Europe and the Middle East, where its interface catalogue and fiscal compliance are deepest.

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