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Travel · head to head

Hostfully vs TrustYou

Hostfully logo

Hostfully

Travel

Vacation rental property management platform with per-property pricing and digital guidebooks

From
$15/month
Rated
-
Full reviewWebsite
TrustYou logo

TrustYou

Travel

Guest review aggregation, survey and reputation analytics for hotels

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Hostfully the advertised per property price excludes a platform fee that is not published anywhere on the pricing page, so no listed figure is a real monthly cost until sales quotes it.; TrustYou pricing is not published at any tier, so a single hotel cannot compare it against cheaper reputation tools without entering a sales process.
  • They diverge on capability: Hostfully covers Channel management, TrustYou covers Review aggregation.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Hostfully and TrustYou actually diverge.

Attributes where Hostfully and TrustYou differ
AttributeHostfullyTrustYou
Starting price$15/monthOn request
Pricing modelPer property per monthquote
PlatformsWeb, iOS, AndroidWeb

Identical on both: free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hostfully

  • Channel management
  • Digital Guidebooks
  • Owner portal
  • Direct booking engine
  • Unified inbox
  • Pipeline and lead management

Only in TrustYou

  • Review aggregation
  • Semantic analysis
  • Competitor benchmarking
  • Guest surveys
  • Review response tooling
  • Score syndication
  • Multi-property reporting
  • Customer data profiles

What people use each for

The jobs each tool is most often brought in to do.

Hostfully

  • A manager with thirty units who wants channel sync, an owner portal and a direct booking site under one subscriptionnot TrustYou
  • A host who only wants professional check-in and local recommendation guidebooks and will buy Digital Guidebooks without the PMSnot TrustYou
  • An operator pushing guests towards direct bookings who needs the Pro tier because the Growth tier taxes exactly that revenuenot TrustYou
  • A property manager onboarding third-party owners who need visible reporting on their own unitsnot TrustYou

TrustYou

  • A group quality director tracking which operational category drives score decline across thirty hotelsnot Hostfully
  • An independent hotel putting verified review content on its own booking page to compete with OTA social proofnot Hostfully
  • A property running post-stay surveys in several languages and analysing them together with public reviewsnot Hostfully
  • A chain standardising review response so individual general managers are not writing replies ad hocnot Hostfully

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hostfully

  • The advertised per property price excludes a platform fee that is not published anywhere on the pricing page, so no listed figure is a real monthly cost until sales quotes it.
  • The Growth tier charges 1% on payments and 0.85% on direct bookings, so the operators most focused on direct revenue are penalised on the cheaper plan and effectively forced to Pro.
  • Pricing is per property, so a portfolio of small low-revenue units pays the same per listing as high-revenue ones and studio-heavy portfolios carry a disproportionate cost.
  • Accounting is lighter than manager-grade competitors, with no full trust accounting, so client fund segregation has to be handled outside the platform.
  • Digital Guidebooks are sold and priced separately from the PMS, so the product Hostfully is best known for is an additional line on the invoice rather than part of the subscription.

TrustYou

  • Pricing is not published at any tier, so a single hotel cannot compare it against cheaper reputation tools without entering a sales process.
  • Review syncing is not instant, and delays between a review appearing publicly and appearing in the dashboard undermine the case for using it as an operational alert system.
  • Reporting is inflexible next to a general analytics tool, and groups that want a custom cut of the data often export it rather than build the view inside TrustYou.
  • The newer customer data platform modules overlap heavily with functionality in modern property management systems and hotel CRMs, so buyers risk paying twice for guest profile unification.
  • Much of the underlying review data is now retrievable free through Google Business Profile and OTA extranets, which makes the value proposition rest entirely on analysis and workflow rather than access.

Pricing, plan by plan

Hostfully

$15/month
  • Growth$15/month
    • 1 to 50 listings
    • $15 per property per month plus a platform fee
    • 1% payment gateway fee
  • Pro$25/month
    • 1 to 199 listings
    • $25 per property per month plus a platform fee
    • No payment gateway fee
  • Enterprise$undefined/month
    • 200 or more listings
    • Custom volume pricing plus a platform fee
    • Priority support

TrustYou

On request
  • TrustYou platform$undefined/year
    • Quoted per property, scaling by portfolio size
    • Reputation, survey and customer data modules priced separately
    • No public rate card

Which should you pick?

Choose Hostfully if

  • You need channel management.
  • You work on Web, iOS, Android.
  • You also want digital guidebooks.
Hostfully review

Choose TrustYou if

  • You need review aggregation.
  • You also want semantic analysis.
TrustYou review

Questions people ask

Is Hostfully or TrustYou better?
Neither clearly leads. Hostfully starts at $15/month and TrustYou at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hostfully or TrustYou?
Hostfully starts at $15/month and TrustYou at On request.
Does Hostfully or TrustYou run on more platforms?
Hostfully runs on Web, iOS, Android. TrustYou runs on Web.
What is Hostfully best used for?
Hostfully is most often used for a manager with thirty units who wants channel sync, an owner portal and a direct booking site under one subscription, a host who only wants professional check-in and local recommendation guidebooks and will buy digital guidebooks without the pms, an operator pushing guests towards direct bookings who needs the pro tier because the growth tier taxes exactly that revenue, a property manager onboarding third-party owners who need visible reporting on their own units. Of those, a manager with thirty units who wants channel sync, an owner portal and a direct booking site under one subscription and a host who only wants professional check-in and local recommendation guidebooks and will buy digital guidebooks without the pms are not what TrustYou is typically brought in for.
What can Hostfully do that TrustYou cannot?
Hostfully covers Channel management, Digital Guidebooks, Owner portal, Direct booking engine. TrustYou covers Review aggregation, Semantic analysis, Competitor benchmarking, Guest surveys.

Answered from the vendors’ own pages

Hostfully: What is the platform fee?

Hostfully does not publish it. Ask for the total monthly figure for your listing count in writing before comparing plans.

TrustYou: How much does TrustYou cost?

It is quoted. Historical directory listings mention entry figures around 75 US dollars a month for a small property, but the vendor does not publish a rate card and group pricing is negotiated.

Hostfully: Which tier is cheaper in practice?

Pro, for anyone with real direct booking volume. Growth is $10 less per property but adds 1% on payments and 0.85% on direct bookings.

TrustYou: Does it respond to reviews for me?

It drafts responses and publishes them back to source channels, but a human still approves them unless you configure otherwise.

Hostfully: Can I buy guidebooks alone?

Yes. Digital Guidebooks are priced separately and are commonly bought without the PMS.

TrustYou: Is the score syndication worth it?

It is one of the more defensible parts of the product, because showing verified review content on a direct booking page counters the social proof advantage OTAs hold.

Hostfully: Is there a minimum property count?

No stated minimum, but per property pricing plus a platform fee makes it uneconomic for one or two units.

TrustYou: Do I need it if I use Google Business Profile?

Google gives you your own reviews free. TrustYou adds cross-source aggregation, competitor benchmarking and category-level sentiment, which is the part you are paying for.

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