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Software · head to head

Doxy.me vs Epic MyChart

Doxy.me logo

Doxy.me

Software

Simple and free telemedicine for healthcare providers

From
Free
Rated
-
Full reviewWebsite
E

Epic MyChart

Software

Patient portal for accessing health records and communicating with providers

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Doxy.me has a free tier, so it costs nothing to try first.
  • Each has a real cost: Doxy.me free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations; Epic MyChart myChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.
  • They diverge on capability: Doxy.me covers Video Visits, Epic MyChart covers View Medical Records.

Where they differ

Only the attributes on which Doxy.me and Epic MyChart actually diverge.

Attributes where Doxy.me and Epic MyChart differ
AttributeDoxy.meEpic MyChart
Starting priceFreeOn request
Pricing modelUnknownquote
Free tierYesNo
PlatformsWeb, iOS, AndroidWeb, Mobile
Founded20131979

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doxy.me

  • Video Visits
  • Waiting Room
  • Screen Sharing
  • File Sharing
  • HIPAA Compliant
  • EHR Systems
  • BAA

Only in Epic MyChart

  • View Medical Records
  • Secure Messaging
  • Appointment Scheduling
  • Prescription Management
  • Bill Pay
  • Medical History
  • Epic EHR
  • Lab Systems

Both cover

  • HIPAA
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Doxy.me

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Epic MyChart

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doxy.me

  • Free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
  • Occasional connection glitches and dropped sessions reported by some users
  • Poor video quality and lag in rural or low-bandwidth areas

Epic MyChart

  • MyChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.

Pricing, plan by plan

Doxy.me

Free
  • FreeFree
    • Unlimited call minutes
    • HIPAA compliance
    • One-on-one sessions only
  • Professional$35/month
    • HD video
    • Screen sharing
    • Group calls
  • Clinic$50/month
    • HD video
    • Screen sharing
    • Group calls

Epic MyChart

On request

No published plan breakdown. See the Epic MyChart review.

Which should you pick?

Choose Doxy.me if

  • You need video visits.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want waiting room.
Doxy.me review

Choose Epic MyChart if

  • You need view medical records.
  • You work on Web, Mobile.
  • You also want secure messaging.
Epic MyChart review

Questions people ask

Is Doxy.me or Epic MyChart better?
Neither clearly leads. Doxy.me starts at Free and Epic MyChart at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doxy.me or Epic MyChart?
Doxy.me has a free tier; the other does not. Paid plans start at Free for Doxy.me and On request for Epic MyChart.
Does Doxy.me or Epic MyChart run on more platforms?
Doxy.me runs on Web, iOS, Android. Epic MyChart runs on Web, Mobile.
Can I use Doxy.me for free?
Yes. Doxy.me has a free tier, so you can try it without paying. Epic MyChart starts at On request.
What is Doxy.me best used for?
Doxy.me is most often used for patient care, medical records, practice management, telehealth.
What can Doxy.me do that Epic MyChart cannot?
Doxy.me covers Video Visits, Waiting Room, Screen Sharing, File Sharing. Epic MyChart covers View Medical Records, Secure Messaging, Appointment Scheduling, Prescription Management. Both handle HIPAA, Cloud deployment, Web support.

Answered from the vendors’ own pages

Doxy.me: How much does Doxy.me cost?

Doxy.me offers a free plan with HIPAA compliance, Professional plan at $35 per provider per month, and Clinic plan at $50 per provider per month. Enterprise pricing available on request.

Source
Doxy.me: Does the free plan include all features?

The free Doxy.me plan includes unlimited call minutes and HIPAA compliance. Advanced features like group calls, HD video, and screen sharing require paid plans.

Source
Doxy.me: Do patients need to create an account to join a session?

No, Doxy.me allows you to offer secure sessions without requiring clients to create accounts, with a customizable waiting room experience.

Source
Doxy.me: Is Doxy.me HIPAA compliant?

Yes, Doxy.me is HIPAA compliant with a signed Business Associate Agreement, available on both free and paid plans.

Source
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Related pages

More on Doxy.me

More on Epic MyChart

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