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Healthcare · head to head

Doxy.me vs Healthgrades

Doxy.me logo

Doxy.me

Healthcare

Simple and free telemedicine for healthcare providers

From
Free
Rated
-
Full reviewWebsite
Healthgrades logo

Healthgrades

Healthcare

Provider search and ratings platform for patients

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Doxy.me free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations; Healthgrades healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.
  • They diverge on capability: Doxy.me covers Video Visits, Healthgrades covers Provider Search.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Doxy.me and Healthgrades actually diverge.

Attributes where Doxy.me and Healthgrades differ
AttributeDoxy.meHealthgrades
Pricing modelUnknownfreemium
PlatformsWeb, iOS, AndroidWeb, Mobile
Founded20131998

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doxy.me

  • Video Visits
  • Waiting Room
  • Screen Sharing
  • File Sharing
  • HIPAA Compliant
  • EHR Systems
  • BAA

Only in Healthgrades

  • Provider Search
  • Reviews and Ratings
  • Appointment Booking
  • Provider Profiles
  • Insurance Verification
  • Practice management systems
  • Mobile support

Both cover

  • HIPAA
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Doxy.me

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Healthgrades

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doxy.me

  • Free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
  • Occasional connection glitches and dropped sessions reported by some users
  • Poor video quality and lag in rural or low-bandwidth areas

Healthgrades

  • Healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.

Pricing, plan by plan

Doxy.me

Free
  • FreeFree
    • Unlimited call minutes
    • HIPAA compliance
    • One-on-one sessions only
  • Professional$35/month
    • HD video
    • Screen sharing
    • Group calls
  • Clinic$50/month
    • HD video
    • Screen sharing
    • Group calls

Healthgrades

Free
  • PatientFree
    • Find doctors
    • Read reviews
    • Book appointments

Which should you pick?

Choose Doxy.me if

  • You need video visits.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want waiting room.
Doxy.me review

Choose Healthgrades if

  • You need provider search.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want reviews and ratings.
Healthgrades review

Questions people ask

Is Doxy.me or Healthgrades better?
Neither clearly leads. Doxy.me starts at Free and Healthgrades at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doxy.me or Healthgrades?
Doxy.me starts at Free and Healthgrades at Free.
Does Doxy.me or Healthgrades run on more platforms?
Doxy.me runs on Web, iOS, Android. Healthgrades runs on Web, Mobile.
Can I use Doxy.me for free?
Both have a free tier, so you can try either at no cost before committing.
What is Doxy.me best used for?
Doxy.me is most often used for patient care, medical records, practice management, telehealth.
What can Doxy.me do that Healthgrades cannot?
Doxy.me covers Video Visits, Waiting Room, Screen Sharing, File Sharing. Healthgrades covers Provider Search, Reviews and Ratings, Appointment Booking, Provider Profiles. Both handle HIPAA, Cloud deployment, Web support.

Answered from the vendors’ own pages

Doxy.me: How much does Doxy.me cost?

Doxy.me offers a free plan with HIPAA compliance, Professional plan at $35 per provider per month, and Clinic plan at $50 per provider per month. Enterprise pricing available on request.

Source
Doxy.me: Does the free plan include all features?

The free Doxy.me plan includes unlimited call minutes and HIPAA compliance. Advanced features like group calls, HD video, and screen sharing require paid plans.

Source
Doxy.me: Do patients need to create an account to join a session?

No, Doxy.me allows you to offer secure sessions without requiring clients to create accounts, with a customizable waiting room experience.

Source
Doxy.me: Is Doxy.me HIPAA compliant?

Yes, Doxy.me is HIPAA compliant with a signed Business Associate Agreement, available on both free and paid plans.

Source
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