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Software · head to head

Doxy.me vs GoodRx

Doxy.me logo

Doxy.me

Software

Simple and free telemedicine for healthcare providers

From
Free
Rated
-
Full reviewWebsite
G

GoodRx

Software

Compare prescription drug prices and find coupons

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Doxy.me free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations; GoodRx limited effectiveness for controlled substances and specialty medications due to pharmacist discretion and manufacturer pricing
  • They diverge on capability: Doxy.me covers Video Visits, GoodRx covers Price Comparison.

Where they differ

Only the attributes on which Doxy.me and GoodRx actually diverge.

Attributes where Doxy.me and GoodRx differ
AttributeDoxy.meGoodRx
PlatformsWeb, iOS, AndroidiOS, Android, Web
Founded20132011

Identical on both: starting price (Free), pricing model (Unknown), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doxy.me

  • Video Visits
  • Waiting Room
  • Screen Sharing
  • File Sharing
  • HIPAA Compliant
  • EHR Systems
  • BAA

Only in GoodRx

  • Price Comparison
  • Discount Coupons
  • Pharmacy Finder
  • Drug Information
  • Telehealth
  • Pharmacies
  • Health Plans
  • Mobile support

Both cover

  • HIPAA
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Doxy.me

  • Patient Carenot GoodRx
  • Medical Recordsnot GoodRx
  • Practice Managementnot GoodRx
  • Telehealthnot GoodRx

GoodRx

  • Comparing and finding the lowest prescription drug price across nearby US pharmaciesnot Doxy.me
  • Getting free prescription discount coupons for use at pharmacy checkoutnot Doxy.me
  • Low-cost telehealth visits for common conditions via GoodRx Carenot Doxy.me
  • Medication price tracking, refill reminders, and drug identificationnot Doxy.me
  • Discounted pet medications and dental discounts via GoodRx Companionnot Doxy.me

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doxy.me

  • Free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
  • Occasional connection glitches and dropped sessions reported by some users
  • Poor video quality and lag in rural or low-bandwidth areas

GoodRx

  • Limited effectiveness for controlled substances and specialty medications due to pharmacist discretion and manufacturer pricing
  • Pharmacy acceptance varies and is not universal, with some preferred pharmacies not honoring GoodRx pricing
  • Prices fluctuate daily, weekly, or monthly making it difficult to budget for consistent medication costs
  • Discount prices cannot be combined with insurance coverage, making it unsuitable for insured individuals

Pricing, plan by plan

Doxy.me

Free
  • FreeFree
    • Unlimited call minutes
    • HIPAA compliance
    • One-on-one sessions only
  • Professional$35/month
    • HD video
    • Screen sharing
    • Group calls
  • Clinic$50/month
    • HD video
    • Screen sharing
    • Group calls

GoodRx

Free

No published plan breakdown. See the GoodRx review.

Which should you pick?

Choose Doxy.me if

  • You need video visits.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want waiting room.
Doxy.me review

Choose GoodRx if

  • You need price comparison.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want discount coupons.
GoodRx review

Questions people ask

Is Doxy.me or GoodRx better?
Neither clearly leads. Doxy.me starts at Free and GoodRx at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doxy.me or GoodRx?
Doxy.me starts at Free and GoodRx at Free.
Does Doxy.me or GoodRx run on more platforms?
Doxy.me runs on Web, iOS, Android. GoodRx runs on iOS, Android, Web.
Can I use Doxy.me for free?
Both have a free tier, so you can try either at no cost before committing.
What is Doxy.me best used for?
Doxy.me is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what GoodRx is typically brought in for.
What can Doxy.me do that GoodRx cannot?
Doxy.me covers Video Visits, Waiting Room, Screen Sharing, File Sharing. GoodRx covers Price Comparison, Discount Coupons, Pharmacy Finder, Drug Information. Both handle HIPAA, Cloud deployment, Web support.

Answered from the vendors’ own pages

Doxy.me: How much does Doxy.me cost?

Doxy.me offers a free plan with HIPAA compliance, Professional plan at $35 per provider per month, and Clinic plan at $50 per provider per month. Enterprise pricing available on request.

Source
GoodRx: How much can GoodRx help you save on prescriptions?

GoodRx can help save up to 80% on prescriptions at over 70,000 US pharmacies. Savings vary by medication, pharmacy, and location.

Source
Doxy.me: Does the free plan include all features?

The free Doxy.me plan includes unlimited call minutes and HIPAA compliance. Advanced features like group calls, HD video, and screen sharing require paid plans.

Source
GoodRx: What is GoodRx Companion and how much does it cost?

GoodRx Companion (formerly GoodRx Gold) is a paid membership at $14.99 per month or $119.88 per year. It includes access to a list of 200+ generic medications that are free for members at participating pharmacies, plus $19 online care visits.

Source
Doxy.me: Do patients need to create an account to join a session?

No, Doxy.me allows you to offer secure sessions without requiring clients to create accounts, with a customizable waiting room experience.

Source
GoodRx: Can GoodRx be combined with insurance or Medicare?

No. GoodRx discounts cannot be used in combination with health insurance, Medicare, or Medicaid. Payments with GoodRx also do not count toward insurance deductibles.

Source
Doxy.me: Is Doxy.me HIPAA compliant?

Yes, Doxy.me is HIPAA compliant with a signed Business Associate Agreement, available on both free and paid plans.

Source
GoodRx: Are controlled substances eligible for GoodRx discounts?

Some controlled substances are eligible for GoodRx discounts, but certain drugs including all opioids such as hydrocodone and tramadol, and some stimulants like amphetamine are ineligible for Rewards discounts. Pharmacists maintain clinical judgment to refuse coupons for controlled medications.

Source
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