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Software · head to head

Doxy.me vs NextGen Healthcare

Doxy.me logo

Doxy.me

Software

Simple and free telemedicine for healthcare providers

From
Free
Rated
-
NextGen Healthcare logo

NextGen Healthcare

Software

Integrated EHR and practice management solutions

From
$150/month
Rated
-

The short version

  • Only Doxy.me has a free tier, so it costs nothing to try first.
  • Each has a real cost: Doxy.me free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations; NextGen Healthcare pricing is not publicly available; all contracts require custom quotes from sales
  • They diverge on capability: Doxy.me covers Video Visits, NextGen Healthcare covers Electronic Health Records.

Where they differ

Only the attributes on which Doxy.me and NextGen Healthcare actually diverge.

Attributes where Doxy.me and NextGen Healthcare differ
AttributeDoxy.meNextGen Healthcare
Starting priceFree$150/month
Pricing modelUnknownsubscription
Free tierYesNo
Founded20131997

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doxy.me

  • Video Visits
  • Waiting Room
  • Screen Sharing
  • File Sharing
  • HIPAA Compliant
  • EHR Systems
  • BAA

Only in NextGen Healthcare

  • Electronic Health Records
  • Practice Management
  • Revenue Cycle Management
  • Telehealth
  • Analytics
  • Labs
  • Pharmacies
  • Clearinghouses

Both cover

  • HIPAA
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Doxy.me

  • Patient Carenot NextGen Healthcare
  • Medical Recordsnot NextGen Healthcare
  • Practice Managementnot NextGen Healthcare
  • Telehealthnot NextGen Healthcare

NextGen Healthcare

  • Cloud-based EHR and practice management for ambulatory and specialty practicesnot Doxy.me
  • AI-assisted clinical documentation to reduce after-hours charting timenot Doxy.me

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doxy.me

  • Free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
  • Occasional connection glitches and dropped sessions reported by some users
  • Poor video quality and lag in rural or low-bandwidth areas

NextGen Healthcare

  • Pricing is not publicly available; all contracts require custom quotes from sales

Pricing, plan by plan

Doxy.me

Free
  • FreeFree
    • Unlimited call minutes
    • HIPAA compliance
    • One-on-one sessions only
  • Professional$35/month
    • HD video
    • Screen sharing
    • Group calls
  • Clinic$50/month
    • HD video
    • Screen sharing
    • Group calls

NextGen Healthcare

$150/month

No published plan breakdown. See the NextGen Healthcare review.

Which should you pick?

Choose Doxy.me if

  • You need video visits.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want waiting room.

Choose NextGen Healthcare if

  • You need electronic health records.
  • You work on Web, iOS, Android.
  • You also want practice management.

Questions people ask

Is Doxy.me or NextGen Healthcare better?
Neither clearly leads. Doxy.me starts at Free and NextGen Healthcare at $150/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doxy.me or NextGen Healthcare?
Doxy.me has a free tier; the other does not. Paid plans start at Free for Doxy.me and $150/month for NextGen Healthcare.
Does Doxy.me or NextGen Healthcare run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use Doxy.me for free?
Yes. Doxy.me has a free tier, so you can try it without paying. NextGen Healthcare starts at $150/month.
What is Doxy.me best used for?
Doxy.me is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what NextGen Healthcare is typically brought in for.
What can Doxy.me do that NextGen Healthcare cannot?
Doxy.me covers Video Visits, Waiting Room, Screen Sharing, File Sharing. NextGen Healthcare covers Electronic Health Records, Practice Management, Revenue Cycle Management, Telehealth. Both handle HIPAA, Cloud deployment, Web support.

Answered from the vendors’ own pages

Doxy.me: How much does Doxy.me cost?

Doxy.me offers a free plan with HIPAA compliance, Professional plan at $35 per provider per month, and Clinic plan at $50 per provider per month. Enterprise pricing available on request.

Source
Doxy.me: Does the free plan include all features?

The free Doxy.me plan includes unlimited call minutes and HIPAA compliance. Advanced features like group calls, HD video, and screen sharing require paid plans.

Source
Doxy.me: Do patients need to create an account to join a session?

No, Doxy.me allows you to offer secure sessions without requiring clients to create accounts, with a customizable waiting room experience.

Source
Doxy.me: Is Doxy.me HIPAA compliant?

Yes, Doxy.me is HIPAA compliant with a signed Business Associate Agreement, available on both free and paid plans.

Source

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