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Healthcare & Medical · head to head

Doxy.me vs Ro

Doxy.me logo

Doxy.me

Healthcare & Medical

Simple and free telemedicine for healthcare providers

From
Free
Rated
-
Full reviewWebsite
Ro logo

Ro

Healthcare & Medical

Telehealth platform for prescription services

From
$39/month
Rated
-
Full reviewWebsite

The short version

  • Only Doxy.me has a free tier, so it costs nothing to try first.
  • Each has a real cost: Doxy.me free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations; Ro uS-only service - Ro's own help center states it cannot serve individuals residing outside the United States, including US territories
  • They diverge on capability: Doxy.me covers Video Visits, Ro covers Video Consultations.

Where they differ

Only the attributes on which Doxy.me and Ro actually diverge.

Attributes where Doxy.me and Ro differ
AttributeDoxy.meRo
Starting priceFree$39/month
Pricing modelUnknownsubscription
Free tierYesNo
Founded20132017

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doxy.me

  • Video Visits
  • Waiting Room
  • Screen Sharing
  • File Sharing
  • HIPAA Compliant
  • EHR Systems
  • BAA

Only in Ro

  • Video Consultations
  • Prescription Services
  • Medication Delivery
  • Digital Health Records
  • Ongoing Care
  • Pharmacies
  • Insurance
  • Mobile support

Both cover

  • HIPAA
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Doxy.me

  • Patient Carenot Ro
  • Medical Recordsnot Ro
  • Practice Managementnot Ro
  • Telehealthnot Ro

Ro

  • GLP-1 weight-loss program (Ro Body) with prescription medication and coachingnot Doxy.me
  • Erectile dysfunction treatment and medication deliverynot Doxy.me
  • Hair loss treatmentnot Doxy.me
  • Skincare prescriptionsnot Doxy.me
  • Fertility-related consultations and productsnot Doxy.me

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doxy.me

  • Free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
  • Occasional connection glitches and dropped sessions reported by some users
  • Poor video quality and lag in rural or low-bandwidth areas

Ro

  • US-only service - Ro's own help center states it cannot serve individuals residing outside the United States, including US territories
  • Care is limited to Ro-affiliated, US-licensed providers - users cannot choose an outside doctor
  • Treatment and medication availability varies by US state
  • Focused on a narrow set of conditions (weight loss, ED, hair loss, skincare, fertility) rather than general primary care

Pricing, plan by plan

Doxy.me

Free
  • FreeFree
    • Unlimited call minutes
    • HIPAA compliance
    • One-on-one sessions only
  • Professional$35/month
    • HD video
    • Screen sharing
    • Group calls
  • Clinic$50/month
    • HD video
    • Screen sharing
    • Group calls

Ro

$39/month
  • Membership$39/month
    • Unlimited doctor visits
    • Prescription fulfillment

Which should you pick?

Choose Doxy.me if

  • You need video visits.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want waiting room.
Doxy.me review

Choose Ro if

  • You need video consultations.
  • You work on Web, iOS, Android.
  • You also want prescription services.
Ro review

Questions people ask

Is Doxy.me or Ro better?
Neither clearly leads. Doxy.me starts at Free and Ro at $39/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doxy.me or Ro?
Doxy.me has a free tier; the other does not. Paid plans start at Free for Doxy.me and $39/month for Ro.
Does Doxy.me or Ro run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use Doxy.me for free?
Yes. Doxy.me has a free tier, so you can try it without paying. Ro starts at $39/month.
What is Doxy.me best used for?
Doxy.me is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Ro is typically brought in for.
What can Doxy.me do that Ro cannot?
Doxy.me covers Video Visits, Waiting Room, Screen Sharing, File Sharing. Ro covers Video Consultations, Prescription Services, Medication Delivery, Digital Health Records. Both handle HIPAA, Cloud deployment, Web support.

Answered from the vendors’ own pages

Doxy.me: How much does Doxy.me cost?

Doxy.me offers a free plan with HIPAA compliance, Professional plan at $35 per provider per month, and Clinic plan at $50 per provider per month. Enterprise pricing available on request.

Source
Doxy.me: Does the free plan include all features?

The free Doxy.me plan includes unlimited call minutes and HIPAA compliance. Advanced features like group calls, HD video, and screen sharing require paid plans.

Source
Doxy.me: Do patients need to create an account to join a session?

No, Doxy.me allows you to offer secure sessions without requiring clients to create accounts, with a customizable waiting room experience.

Source
Doxy.me: Is Doxy.me HIPAA compliant?

Yes, Doxy.me is HIPAA compliant with a signed Business Associate Agreement, available on both free and paid plans.

Source
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