Software · head to head
Doxy.me vs Teladoc Health
Doxy.me
Software
Simple and free telemedicine for healthcare providers
- From
- Free
- Rated
- -
Teladoc Health
Software
Virtual healthcare platform for telehealth and telemedicine
- From
- $89/visit
- Rated
- -
The short version
- Only Doxy.me has a free tier, so it costs nothing to try first.
- Each has a real cost: Doxy.me free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations; Teladoc Health does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
- They diverge on capability: Doxy.me covers Video Visits, Teladoc Health covers Video Consultations.
Where they differ
Only the attributes on which Doxy.me and Teladoc Health actually diverge.
| Attribute | Doxy.me | Teladoc Health |
|---|---|---|
| Starting price | Free | $89/visit |
| Free tier | Yes | No |
| Founded | 2013 | 2002 |
Identical on both: pricing model (Unknown), platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Doxy.me
- Video Visits
- Waiting Room
- Screen Sharing
- File Sharing
- HIPAA Compliant
- BAA
Only in Teladoc Health
- Video Consultations
- Phone Consultations
- Messaging
- Prescription Services
- Mental Health
- Chronic Care
- Health Plans
- SOC2
Both cover
- EHR Systems
- HIPAA
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Doxy.me
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Teladoc Health
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Doxy.me
- Free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
- Occasional connection glitches and dropped sessions reported by some users
- Poor video quality and lag in rural or low-bandwidth areas
Teladoc Health
- Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
- Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
- Cannot handle medical emergencies; users must call 911 for emergency care
Pricing, plan by plan
Doxy.me
Free- FreeFree
- Unlimited call minutes
- HIPAA compliance
- One-on-one sessions only
- Professional$35/month
- HD video
- Screen sharing
- Group calls
- Clinic$50/month
- HD video
- Screen sharing
- Group calls
Teladoc Health
$89/visitNo published plan breakdown. See the Teladoc Health review.
Which should you pick?
Choose Doxy.me if
- You need video visits.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want waiting room.
Choose Teladoc Health if
- You need video consultations.
- You work on Web, iOS, Android.
- You also want phone consultations.
Questions people ask
- Is Doxy.me or Teladoc Health better?
- Neither clearly leads. Doxy.me starts at Free and Teladoc Health at $89/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Doxy.me or Teladoc Health?
- Doxy.me has a free tier; the other does not. Paid plans start at Free for Doxy.me and $89/visit for Teladoc Health.
- Does Doxy.me or Teladoc Health run on more platforms?
- Both run on Web, iOS, Android, so platform support will not decide this one for you.
- Can I use Doxy.me for free?
- Yes. Doxy.me has a free tier, so you can try it without paying. Teladoc Health starts at $89/visit.
- What is Doxy.me best used for?
- Doxy.me is most often used for patient care, medical records, practice management, telehealth.
- What can Doxy.me do that Teladoc Health cannot?
- Doxy.me covers Video Visits, Waiting Room, Screen Sharing, File Sharing. Teladoc Health covers Video Consultations, Phone Consultations, Messaging, Prescription Services. Both handle EHR Systems, HIPAA, Cloud deployment, Web support.
Answered from the vendors’ own pages
Doxy.me: How much does Doxy.me cost?
Doxy.me offers a free plan with HIPAA compliance, Professional plan at $35 per provider per month, and Clinic plan at $50 per provider per month. Enterprise pricing available on request.
SourceTeladoc Health: Does Teladoc work with traditional Medicare or Medicaid?
No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.
SourceDoxy.me: Does the free plan include all features?
The free Doxy.me plan includes unlimited call minutes and HIPAA compliance. Advanced features like group calls, HD video, and screen sharing require paid plans.
SourceTeladoc Health: How quickly can I get an appointment with Teladoc?
For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.
SourceDoxy.me: Do patients need to create an account to join a session?
No, Doxy.me allows you to offer secure sessions without requiring clients to create accounts, with a customizable waiting room experience.
SourceTeladoc Health: What medications can Teladoc providers prescribe?
Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.
SourceDoxy.me: Is Doxy.me HIPAA compliant?
Yes, Doxy.me is HIPAA compliant with a signed Business Associate Agreement, available on both free and paid plans.
SourceTeladoc Health: What is the cost of Teladoc visits without insurance?
General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.
Source