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Agile CRM vs Salesforce

Agile CRM logo

Agile CRM

Software

All-in-one CRM, Marketing, and Service Software

From
Free
Rated
-
Full reviewWebsite
Salesforce logo

Salesforce

Software

World's #1 CRM

From
$25/month
Rated
-
Full reviewWebsite

The short version

  • Only Agile CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Agile CRM the Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.; Salesforce sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually
  • They diverge on capability: Agile CRM covers Lead scoring, Salesforce covers Opportunity management.

Where they differ

Only the attributes on which Agile CRM and Salesforce actually diverge.

Attributes where Agile CRM and Salesforce differ
AttributeAgile CRMSalesforce
Starting priceFree$25/month
Free tierYesNo
PlatformsWebWeb, Ios, Android, Api
Founded20091999

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Agile CRM

  • Lead scoring
  • Email automation
  • Marketing automation
  • Service desk
  • Web forms
  • Analytics
  • Zapier
  • Google Drive

Only in Salesforce

  • Opportunity management
  • Lead management
  • Reports & dashboards
  • Email integration
  • Workflow automation
  • Mobile access
  • AppExchange
  • Microsoft 365

Both cover

  • Contact management
  • Slack
  • Mailchimp

What people use each for

The jobs each tool is most often brought in to do.

Agile CRM

  • Sales management
  • Marketing automation
  • Customer service

Salesforce

  • Sales management
  • Customer service
  • Marketing automation
  • Lead generationnot Agile CRM
  • Analytics & reportingnot Agile CRM

Both are used for sales management, marketing automation, customer service, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Agile CRM

  • The Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.

Salesforce

  • Sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually

Pricing, plan by plan

Agile CRM

Free
  • FreeFree
    • Contact management
    • Task management
  • Starter$9/month
    • Everything in Free
    • Email automation
    • Landing pages
  • Business$39/month
    • Everything in Starter
    • Advanced analytics
    • API access

Salesforce

$25/month
  • Essentials$25/month
    • Account & contact management
    • Opportunity tracking
    • Lead management
  • Professional$80/month
    • Everything in Essentials
    • Complete CRM
    • Lead scoring
  • Enterprise$165/month
    • Everything in Professional
    • Workflow automation
    • Advanced analytics
  • Unlimited$330/month
    • Everything in Enterprise
    • Unlimited customizations
    • 24/7 support

Which should you pick?

Choose Agile CRM if

  • You need lead scoring.
  • You want to start without paying.
  • You also want email automation.
Agile CRM review

Choose Salesforce if

  • You need opportunity management.
  • You work on Web, Ios, Android, Api.
  • You also want lead management.
Salesforce review

Questions people ask

Is Agile CRM or Salesforce better?
Neither clearly leads. Agile CRM starts at Free and Salesforce at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Agile CRM or Salesforce?
Agile CRM has a free tier; the other does not. Paid plans start at Free for Agile CRM and $25/month for Salesforce.
Does Agile CRM or Salesforce run on more platforms?
Agile CRM runs on Web. Salesforce runs on Web, Ios, Android, Api.
Can I use Agile CRM for free?
Yes. Agile CRM has a free tier, so you can try it without paying. Salesforce starts at $25/month.
What is Agile CRM best used for?
Agile CRM is most often used for sales management, marketing automation, customer service.
What can Agile CRM do that Salesforce cannot?
Agile CRM covers Lead scoring, Email automation, Marketing automation, Service desk. Salesforce covers Opportunity management, Lead management, Reports & dashboards, Email integration. Both handle Contact management, Slack, Mailchimp.
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