Live Chat · alternatives
Alternatives to Userlike
22 live chat tools sit alongside Userlike in this directory. Below is what separates each from Userlike on the figures we hold, price, model, tier count and rating, and a direct comparison for every one.
- Alternatives listed
- 22
- With a free tier
- 11
- Cheaper to start
- 0
- Userlike starts at
- Free
Why people look past Userlike
Only what the record supports. Each point below is a figure on the Userlike entry measured against the tools listed beside it.
Cost climbs steeply across the tiers
Userlike publishes 4 tiers, from Free up to On request. Teams that outgrow the entry plan can find the next rung a large step, the Userlike pricing page breaks each one down.
What each alternative does differently
Ordered by the aggregated rating on each catalogue entry. Differences are drawn from price, pricing model, tier count and rating, the fields the category listing carries. For a feature-level difference, follow the head-to-head link on each card: those pages read both full records.
AWS conversational AI service
- Starts $0.004 a per speech request dearer, at $0.004/per speech request.
- Sold on a usage-based model rather than subscription.
- 2 tiers to Userlike's 4.
Omnichannel messaging and customer engagement platform
- No free tier, where Userlike has one.
- 3 tiers to Userlike's 4.
Open-source chatbot platform and framework
- Starts $9000 a year dearer, at $9000/year.
- 1 tier to Userlike's 4.
Customer messaging platform for startups and SMBs
- Starts $45 a month dearer, at $45/month.
- Sold on a freemium model rather than subscription.
- 5 tiers to Userlike's 4.
Chatbot and automation platform for Instagram, Messenger, WhatsApp, and SMS
- Starts $15 a month dearer, at $15/month.
- Sold on a freemium model rather than subscription.
- 2 tiers to Userlike's 4.
No-code chatbot builder for websites, WhatsApp, and lead generation
- Starts $32 a month dearer, at €32/month.
- Sold on a freemium model rather than subscription.
- 3 tiers to Userlike's 4.
Every Userlike alternative at a glance
A dash means the catalogue entry carries no figure, not that the answer is nothing.
| Tool | Entry price | Model | Tiers | Head to head |
|---|---|---|---|---|
| Userlike (this page) | Free | Subscription | 4 | |
| Amazon LexAWS conversational AI service | Free, then $0.004/per speech request | Usage-based | 2 | vs Userlike |
| Zendesk Sunshine ConversationsOmnichannel messaging and customer engagement platform | On request | Subscription | 3 | vs Userlike |
| BotpressOpen-source chatbot platform and framework | Free, then $9000/year | Subscription | 1 | vs Userlike |
| CrispCustomer messaging platform for startups and SMBs | Free, then $45/month | Freemium | 5 | vs Userlike |
| ManyChat | Free, then $15/month | Freemium | 2 | vs Userlike |
| Landbot | Free, then €32/month | Freemium | 3 | vs Userlike |
| Conferbot | Free, then $19/month | Freemium | 4 | vs Userlike |
| Jivochat | Free | Subscription | 4 | vs Userlike |
| Ada | Free | Subscription | 3 | vs Userlike |
| Freshchat | Free, then $19/month | Subscription | 4 | vs Userlike |
| Google Dialogflow | Free | Usage-based | 3 | vs Userlike |
| IBM Watson Assistant | Free | Subscription | 3 | vs Userlike |
| Kore.ai | On request | Subscription | 3 | vs Userlike |
| Conversica | On request | Subscription | 3 | vs Userlike |
| LiveChat | $20/month | Subscription | 4 | vs Userlike |
| Comm100 | $29/month | Subscription | 3 | vs Userlike |
| Kayako | $30/month | Subscription | 3 | vs Userlike |
| Bold360 | On request | Subscription | 3 | vs Userlike |
| Capacity | On request | Subscription | 3 | vs Userlike |
| Gorgias | $10/month | Usage-based | 4 | vs Userlike |
| Haptik | On request | Subscription | 3 | vs Userlike |
| Acquire | $50/month | Subscription | 3 | vs Userlike |
Ratings are aggregated from third-party sources and imported with each catalogue entry; Softwr hosts no reviews of these products. How each figure is used is set out on the Userlike badges page.
Cheaper ways to solve the same problem
Free to start (11)
These publish a tier that costs nothing, so they can be evaluated before any money changes hands.
What you would be giving up
Userlike is most often brought in for teams needing multilingual live chat with whatsapp support who can tolerate a seat minimum on paid plans. Anything replacing it has to cover the ones you actually depend on, and a cheaper tool that misses one of them is not cheaper.
Two things this page cannot settle. It compares on price, model, tier count and rating, because those are the fields the category listing carries, feature-level differences need both full records, which is what the head-to-head pages load. And the ratings are third-party aggregates imported with each entry rather than reviews written here, so a 0.2 difference between two tools is noise rather than a finding.
If Userlike is broadly right and the question is cost, the Userlike pricing breakdown covers every tier and what each one adds. If you want the whole field rather than a shortlist, the Live Chat category lists everything the directory holds, and best live chat tools ranks them.
Userlike runs on web, ios, android. Platform coverage is not carried on the category listing for the alternatives, so it is one more thing to check on each head-to-head page rather than here.
Questions about Userlike alternatives
- What are the main alternatives to Userlike?
- 22 other live chat tools are listed in this directory, led by Amazon Lex, Zendesk Sunshine Conversations, Botpress, Crisp. They are ordered by the aggregated rating on each catalogue entry, not by any Softwr ranking.
- What is the best free alternative to Userlike?
- 11 of the alternatives listed here can be used without paying: Amazon Lex, Botpress, Crisp, ManyChat, Landbot.
- Why do people look for an alternative to Userlike?
- On the figures on record, one thing stands out: cost climbs steeply across the tiers. Each is set out with the numbers behind it above.
- What would I give up by switching from Userlike?
- Userlike is most often brought in for teams needing multilingual live chat with whatsapp support who can tolerate a seat minimum on paid plans. Anything you replace it with has to cover the ones you actually rely on, the side-by-side comparisons linked from each alternative below put the two feature records against each other.
- Is there an open-source alternative to Userlike?
- None of the live chat tools listed here are recorded as open source. That is what the licence field on each entry says, and the field is not always filled in, so it is worth checking directly for any tool you are serious about.
- How were these Userlike alternatives chosen?
- They are the tools filed in the same category, Live Chat, ordered by the aggregated rating on each entry. There is no editorial shortlist, and nothing on this page is paid: no sponsored placement runs on alternatives pages and the order cannot be bought. Softwr has not used these products.
- Where can I compare Userlike against one of these directly?
- Every alternative below has a side-by-side page against Userlike covering price, platforms, features and what each one is used for. Those pages read the full record for both products rather than the summary shown here.
- Does this list cover every live chat tool?
- No. It covers what this directory holds in the Live Chat category, 22 tools beside Userlike. The category page lists the rest of the catalogue as it grows.