Software · head to head
Userlike vs Botpress
The short version
- Each has a real cost: Userlike userlike now operates as Lime Connect under Lime Technologies; the free plan is capped at 1 seat, 1 channel and 200 conversations; Botpress managed cloud version (Botpress Cloud) availability and pricing not accessible; open-source deployment requires managing infrastructure
- They diverge on capability: Userlike covers Live chat, Botpress covers Visual bot builder.
Where they differ
Only the attributes on which Userlike and Botpress actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Userlike
- Live chat
- Facebook Messenger
- SMS
- Video calls
- Chatbot
- Pipedrive
- HubSpot
- Zendesk
Only in Botpress
- Visual bot builder
- NLU integration
- Multi-channel support
- Analytics
- Teams
- Messenger
- On-premise support
- Cloud support
Both cover
- Slack
What people use each for
The jobs each tool is most often brought in to do.
Userlike
- Teams needing multilingual live chat with WhatsApp support who can tolerate a seat minimum on paid plansnot Botpress
Botpress
- Development teams building chatbots and conversational AI using MIT-licensed open-source frameworknot Userlike
- Organisations needing custom conversational interfaces with programmatic control via SDK/CLInot Userlike
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Userlike
- Userlike now operates as Lime Connect under Lime Technologies; the free plan is capped at 1 seat, 1 channel and 200 conversations
- The Pro plan has a minimum of 3 seats and Enterprise a minimum of 5 seats, both priced per seat with Enterprise gated behind a custom quote
- AI Agent, AI Copilot and Workflows are separately priced add-ons starting at 99 euros/month, 19 euros/month per seat and 50 euros/month respectively
Botpress
- Managed cloud version (Botpress Cloud) availability and pricing not accessible; open-source deployment requires managing infrastructure
- Dependent on OpenAI integration; users must provide and manage OpenAI API keys and costs
Pricing, plan by plan
Userlike
Free- FreeFree
- 1 widget
- 1 seat
- Unlimited chats
- Team$90/month
- 4 widgets
- 4 seats
- Corporate$290/month
- 10 widgets
- 10 seats
- Analytics
- Flex$undefined/month
- Unlimited
- Custom features
- Dedicated support
Botpress
FreeNo published plan breakdown. See the Botpress review.
Which should you pick?
Choose Userlike if
- You need live chat.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want facebook messenger.
Choose Botpress if
- You need visual bot builder.
- You want to start without paying.
- You work on Open-source (self-hosted), Cloud-managed (Botpress Cloud).
- You also want nlu integration.
Questions people ask
- Is Userlike or Botpress better?
- Neither clearly leads. Userlike starts at Free and Botpress at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Userlike or Botpress?
- Userlike starts at Free and Botpress at Free.
- Does Userlike or Botpress run on more platforms?
- Userlike runs on Web, Ios, Android. Botpress runs on Open-source (self-hosted), Cloud-managed (Botpress Cloud).
- Can I use Userlike for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Userlike best used for?
- Userlike is most often used for teams needing multilingual live chat with whatsapp support who can tolerate a seat minimum on paid plans. Of those, teams needing multilingual live chat with whatsapp support who can tolerate a seat minimum on paid plans is not what Botpress is typically brought in for.
- What can Userlike do that Botpress cannot?
- Userlike covers Live chat, Facebook Messenger, SMS, Video calls. Botpress covers Visual bot builder, NLU integration, Multi-channel support, Analytics. Both handle WhatsApp, Slack.