CRM · alternatives
Alternatives to Zoho CRM
23 crm tools sit alongside Zoho CRM in this directory. Below is what separates each from Zoho CRM on the figures we hold, price, model, tier count and rating, and a direct comparison for every one.
- Alternatives listed
- 23
- With a free tier
- 12
- Cheaper to start
- 5
- Zoho CRM starts at
- Free, then $14/month
Why people look past Zoho CRM
Only what the record supports. Each point below is a figure on the Zoho CRM entry measured against the tools listed beside it.
Cost climbs steeply across the tiers
Zoho CRM publishes 4 tiers, from Free up to $40/month. Teams that outgrow the entry plan can find the next rung a large step, the Zoho CRM pricing page breaks each one down.
What each alternative does differently
Ordered by the aggregated rating on each catalogue entry. Differences are drawn from price, pricing model, tier count and rating, the fields the category listing carries. For a feature-level difference, follow the head-to-head link on each card: those pages read both full records.
Grow better with HubSpot
- Starts $7 a month cheaper, at $7/month.
World's #1 CRM
- No free tier, where Zoho CRM has one.
- Starts $11 a month dearer, at $25/month.
The CRM that sales teams love to use
- No free tier, where Zoho CRM has one.
Zoho pipeline CRM for small businesses, priced well below Zoho CRM itself
- Starts $7 a month cheaper, at $7/month.
- Sold on a Per user per month model rather than subscription.
Faster workspace over Salesforce for sales reps to update pipeline, take notes and manage deals
- Starts $5 a month dearer, at $19/month.
- Sold on a Per user per month model rather than subscription.
Open source Laravel CRM for sales teams that want to own the code
- Sold on a Open source, no licence fee model rather than subscription.
- 2 tiers to Zoho CRM's 4.
Every Zoho CRM alternative at a glance
A dash means the catalogue entry carries no figure, not that the answer is nothing.
| Tool | Entry price | Model | Tiers | Head to head |
|---|---|---|---|---|
| Zoho CRM (this page) | Free, then $14/month | Subscription | 4 | |
| HubSpotFull-featured CRM with marketing automation included, though 3.9x more expensive at comparable tier ($90 vs $23 per user/month) | Free, then $7/month | Subscription | 4 | vs Zoho CRM |
| SalesforceEnterprise CRM for large organizations needing deep customization and scalability beyond SMBs; much higher pricing and complexity | $25/month | Subscription | 4 | vs Zoho CRM |
| PipedriveSales-focused CRM with visual pipeline management, more affordable than Salesforce or HubSpot but less integrated than Zoho | On request | Subscription | - | vs Zoho CRM |
| Bigin | Free, then $7/month | Per user per month | 4 | vs Zoho CRM |
| Scratchpad | Free, then $19/month | Per user per month | 4 | vs Zoho CRM |
| Krayin | Free | Open source, no licence fee | 2 | vs Zoho CRM |
| EspoCRM | Free, then $15/month | Per user per month | 4 | vs Zoho CRM |
| Kylas | Free, then 12999/month | Flat rate per month, unlimited users | 3 | vs Zoho CRM |
| SuiteCRM | Free, then £50/month | Open source, no licence fee | 4 | vs Zoho CRM |
| Twenty | Free, then $9/month | - | 3 | vs Zoho CRM |
| Snov.io | Free, then $39/month | Freemium | 5 | vs Zoho CRM |
| Seamless.AI | Free | Freemium | 3 | vs Zoho CRM |
| Reply.io | Free, then $49/month | Subscription | 4 | vs Zoho CRM |
| Hunter | Free, then $34/month | Freemium | 5 | vs Zoho CRM |
| Corefactors AI CRM | 899/month | Per user per month | 4 | vs Zoho CRM |
| Daylite | $15/month | Per user per month | 4 | vs Zoho CRM |
| Apptivo | On request | Per user per month | 4 | vs Zoho CRM |
| Salesflare | $29/month | Per user per month | 3 | vs Zoho CRM |
| OnePageCRM | $9.95/month | Per user per month | 3 | vs Zoho CRM |
| Solid Performers | On request | Per user per month | 6 | vs Zoho CRM |
| Woodpecker | $7/month | Usage-based | 1 | vs Zoho CRM |
| UpLead | $74/month | Subscription | 3 | vs Zoho CRM |
| lemlist | $55/month | Subscription | 3 | vs Zoho CRM |
Ratings are aggregated from third-party sources and imported with each catalogue entry; Softwr hosts no reviews of these products. How each figure is used is set out on the Zoho CRM badges page.
Cheaper ways to solve the same problem
Free to start (12)
These publish a tier that costs nothing, so they can be evaluated before any money changes hands.
Cheaper than Zoho CRM (5)
Entry price under Zoho CRM's $14/month. The record does not say what unit that price is charged in, so confirm per-seat versus flat rate before comparing budgets.
- HubSpot , Free, then $7/month
- Bigin , Free, then $7/month
- Twenty , Free, then $9/month
- OnePageCRM , $9.95/month
- Woodpecker , $7/month
What you would be giving up
Zoho CRM is most often brought in for sales automation, lead management, customer support, marketing automation, analytics & reporting. Anything replacing it has to cover the ones you actually depend on, and a cheaper tool that misses one of them is not cheaper.
Two things this page cannot settle. It compares on price, model, tier count and rating, because those are the fields the category listing carries, feature-level differences need both full records, which is what the head-to-head pages load. And the ratings are third-party aggregates imported with each entry rather than reviews written here, so a 0.2 difference between two tools is noise rather than a finding.
If Zoho CRM is broadly right and the question is cost, the Zoho CRM pricing breakdown covers every tier and what each one adds. If you want the whole field rather than a shortlist, the CRM category lists everything the directory holds, and best crm tools ranks them.
Zoho CRM runs on web, ios, android, api. Platform coverage is not carried on the category listing for the alternatives, so it is one more thing to check on each head-to-head page rather than here.
Questions about Zoho CRM alternatives
- What are the main alternatives to Zoho CRM?
- 23 other crm tools are listed in this directory, led by HubSpot, Salesforce, Pipedrive, Bigin. They are ordered by the aggregated rating on each catalogue entry, not by any Softwr ranking.
- What is the best free alternative to Zoho CRM?
- 12 of the alternatives listed here can be used without paying: HubSpot, Bigin, Scratchpad, Krayin, EspoCRM.
- Is there a cheaper alternative to Zoho CRM?
- Yes. 5 of the alternatives below start under Zoho CRM's $14/month: HubSpot at Free, then $7/month, Bigin at Free, then $7/month, Twenty at Free, then $9/month, OnePageCRM at $9.95/month.
- Why do people look for an alternative to Zoho CRM?
- On the figures on record, one thing stands out: cost climbs steeply across the tiers. Each is set out with the numbers behind it above.
- What would I give up by switching from Zoho CRM?
- Zoho CRM is most often brought in for sales automation, lead management, customer support, marketing automation, analytics & reporting. Anything you replace it with has to cover the ones you actually rely on, the side-by-side comparisons linked from each alternative below put the two feature records against each other.
- Is there an open-source alternative to Zoho CRM?
- None of the crm tools listed here are recorded as open source. That is what the licence field on each entry says, and the field is not always filled in, so it is worth checking directly for any tool you are serious about.
- How were these Zoho CRM alternatives chosen?
- They are the tools filed in the same category, CRM, ordered by the aggregated rating on each entry. There is no editorial shortlist, and nothing on this page is paid: no sponsored placement runs on alternatives pages and the order cannot be bought. Softwr has not used these products.
- Where can I compare Zoho CRM against one of these directly?
- Every alternative below has a side-by-side page against Zoho CRM covering price, platforms, features and what each one is used for. Those pages read the full record for both products rather than the summary shown here.
- Does this list cover every crm tool?
- No. It covers what this directory holds in the CRM category, 23 tools beside Zoho CRM. The category page lists the rest of the catalogue as it grows.