How much does Zoho CRM cost?

Zoho CRM publishes 4 tiers, from Free for Free up to $40/month for Enterprise. The entry tier costs nothing.

What is the difference between Free and Standard on Zoho CRM?

Standard costs $14/month against Free, and adds sales forecasting, custom dashboards, workflow automation, scoring rules.

Is the Enterprise plan on Zoho CRM worth it?

That depends entirely on whether you need what it adds, which on the published record is zia ai assistant, multi-currency, advanced analytics, sandbox. It costs $40/month against $14/month for Standard. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.

Which all industries tools can I use without paying?

7 of the 8 all industries tools listed alongside Zoho CRM have a free tier: Calendly, Basecamp, Airtable, Canva, Bill.com.

What am I actually paying for with Zoho CRM?

The record lists 27 features across 6 areas: core, integrations, security, deployment, platform, localization. In practice it is brought in for sales automation, lead management, customer support.

Does Zoho CRM charge per user?

The record carries a price and a billing period for each of its 4 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.

Are these Zoho CRM prices current?

They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.

What should I compare Zoho CRM against before paying?

The closest all industries tools in this directory are Calendly, Basecamp, Airtable, Canva. Each has a side-by-side comparison with Zoho CRM covering price, platforms and features.

All industries · pricing

Zoho CRM pricing

Zoho CRM publishes 4 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.

Entry price: Free, then $14/month
Model: Subscription
Tiers: 4
Free tier: Yes

Zoho CRM plans, side by side

Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.

Zoho CRM pricing tiers
Plan	Price	Features listed	Step up from the tier below
Free	Free	4	Entry tier
Standard	$14/month	4	+$14/month, 4 more features
Professional	$23/month	4	+$9/month, 4 more features
Enterprise	$40/month	4	+$17/month, 4 more features

What each tier adds

The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.

Free

The entry tier. It covers up to 3 users, basic modules, standard dashboards, email integration.

Standard

$14/month

Over Free, this tier adds:

Sales forecasting
Custom dashboards
Workflow automation
Scoring rules

Professional

$23/month

Over Standard, this tier adds:

Inventory management
AI predictions
Advanced customization
Web forms

Enterprise

$40/month

Over Professional, this tier adds:

Zia AI assistant
Multi-currency
Advanced analytics
Sandbox

Where Zoho CRM stops being free

Free, Free

Up to 3 users
Basic modules
Standard dashboards
Email integration

Standard, $14/month

The first thing you pay for:

Sales forecasting
Custom dashboards
Workflow automation
Scoring rules

What the product covers

The full Zoho CRM feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.

Core

Lead management
Deal tracking
Contact management
Sales automation
Analytics
Mobile CRM
Email marketing
AI assistant (Zia)

Integrations

G Suite
Office 365
Mailchimp
QuickBooks
Slack
Zapier
LinkedIn
Twitter

Security

SOC2
ISO27001
GDPR
HIPAA

Deployment

Cloud deployment
On-premise deployment

Platform

Web support
Ios support
Android support
Api support

Localization

28 languages including English, Spanish, French, German, Chinese, Japanese language support

People bring Zoho CRM in for sales automation, lead management, customer support, marketing automation, analytics & reporting. If that is not the job you are buying for, the alternatives to Zoho CRM are worth a look before you commit to a tier.

How that compares in All industries

Across the 7 all industries tools in this directory that publish a starting price, the median entry point is $10/month. Zoho CRM starts at $14/month, which puts it above the middle of its category.

Zoho CRM entry price against other All industries tools
Tool	Entry price	Model	Rated	Head to head
Zoho CRM (this page)	Free, then $14/month	subscription	-
Calendly	Free, then $10/month	-	-	vs Zoho CRM
Basecamp	Free	freemium	-	vs Zoho CRM
Airtable	Free, then $20/month per editor	-	-	vs Zoho CRM
Canva	Free, then $18/month	-	-	vs Zoho CRM
Bill.com	Free, then $49/month	-	-	vs Zoho CRM
BambooHR	$10/month per employee	subscription	-	vs Zoho CRM

Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Zoho CRM badges page.

Before you pay for Zoho CRM

Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.

What it can tell you is the shape of the ladder: 4 tiers between Free and $40/month, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.

Zoho CRM runs on web, ios, android, api, and is published by Zoho Corporation of Chennai, India. The full record is on the Zoho CRM review, and the rest of the category is under best all industries tools.

Zoho CRM pricing on the vendor's own site

Zoho CRM pricing questions

How much does Zoho CRM cost?: Zoho CRM publishes 4 tiers, from Free for Free up to $40/month for Enterprise. The entry tier costs nothing.
Does Zoho CRM have a free plan?: Yes. The Free tier costs nothing and covers up to 3 users, basic modules, standard dashboards. Paying starts at $14/month for Standard.
What is the difference between Free and Standard on Zoho CRM?: Standard costs $14/month against Free, and adds sales forecasting, custom dashboards, workflow automation, scoring rules.
Is the Enterprise plan on Zoho CRM worth it?: That depends entirely on whether you need what it adds, which on the published record is zia ai assistant, multi-currency, advanced analytics, sandbox. It costs $40/month against $14/month for Standard. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
Is Zoho CRM expensive for a all industries tool?: It starts above the middle of its category. Across the 7 all industries tools in this directory that publish a starting price, the median entry point is $10/month; Zoho CRM starts at $14/month.
Which all industries tools can I use without paying?: 7 of the 8 all industries tools listed alongside Zoho CRM have a free tier: Calendly, Basecamp, Airtable, Canva, Bill.com.
What am I actually paying for with Zoho CRM?: The record lists 27 features across 6 areas: core, integrations, security, deployment, platform, localization. In practice it is brought in for sales automation, lead management, customer support.
Does Zoho CRM charge per user?: The record carries a price and a billing period for each of its 4 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
Are these Zoho CRM prices current?: They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
What should I compare Zoho CRM against before paying?: The closest all industries tools in this directory are Calendly, Basecamp, Airtable, Canva. Each has a side-by-side comparison with Zoho CRM covering price, platforms and features.