CRM · head to head
Clay vs Zoho CRM
The short version
- Each has a real cost: Clay two separate meters run at once, actions and data credits, and a plan can exhaust either independently; Zoho CRM free tier limited to 3 users only
- They diverge on capability: Clay covers Data enrichment, Zoho CRM covers Lead management.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Clay and Zoho CRM actually diverge.
Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated), category (CRM).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Clay
- Data enrichment
- Workflow automation
- Integration
- API access
- Salesforce
- HubSpot
- Cloud deployment
- Web support
Only in Zoho CRM
- Lead management
- Deal tracking
- Sales automation
- Analytics
- Mobile CRM
- Email marketing
- AI assistant (Zia)
- G Suite
Both cover
- Contact management
- Zapier
- Slack
- GDPR
What people use each for
The jobs each tool is most often brought in to do.
Clay
- Data enrichment and intelligencenot Zoho CRM
- Growth campaign automationnot Zoho CRM
- CRM workflow integrationnot Zoho CRM
Zoho CRM
- Sales automationnot Clay
- Lead managementnot Clay
- Customer supportnot Clay
- Marketing automationnot Clay
- Analytics & reportingnot Clay
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Clay
- Two separate meters run at once, actions and data credits, and a plan can exhaust either independently
- Data credit overage is sold at a 30% premium over the plan rate, so exceeding the allowance costs more per unit than planning for it
- The free plan allows 500 actions, 100 data credits and 200 rows per table
- The entry paid plan starts at $167 a month, and both paid prices are starting figures rather than fixed
- The free plan cannot buy overage at all, so hitting the limit stops work rather than billing for it
Zoho CRM
- Free tier limited to 3 users only
- Steep pricing when scaling beyond 10 users
- Limited offline capabilities compared to some competitors
- Setup and configuration can require significant customization
Pricing, plan by plan
Clay
Free- FreeFree
- 500 actions per month
- 100 data credits per month
- Unlimited seats
- Launch$167/month
- 15000 actions per month
- 3000 data credits per month
- Phone enrichment
- Growth$446/month
- 40000 actions per month
- 6000 data credits per month
- CRM sync
- Enterprise$null/custom
- Unlimited capabilities across most features
- SSO
- Role-based access control
Zoho CRM
Free- FreeFree
- Up to 3 users
- Basic modules
- Standard dashboards
- Standard$14/month
- Sales forecasting
- Custom dashboards
- Workflow automation
- Professional$23/month
- Inventory management
- AI predictions
- Advanced customization
- Enterprise$40/month
- Zia AI assistant
- Multi-currency
- Advanced analytics
Which should you pick?
Choose Clay if
- You need data enrichment.
- You want to start without paying.
- You also want workflow automation.
Choose Zoho CRM if
- You need lead management.
- You want to start without paying.
- You work on Web, Ios, Android, Api.
- You also want deal tracking.
Questions people ask
- Is Clay or Zoho CRM better?
- Neither clearly leads. Clay starts at Free and Zoho CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Clay or Zoho CRM?
- Clay starts at Free and Zoho CRM at Free.
- Does Clay or Zoho CRM run on more platforms?
- Clay runs on Web. Zoho CRM runs on Web, Ios, Android, Api.
- Can I use Clay for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Clay best used for?
- Clay is most often used for data enrichment and intelligence, growth campaign automation, crm workflow integration. Of those, data enrichment and intelligence and growth campaign automation are not what Zoho CRM is typically brought in for.
- What can Clay do that Zoho CRM cannot?
- Clay covers Data enrichment, Workflow automation, Integration, API access. Zoho CRM covers Lead management, Deal tracking, Sales automation, Analytics. Both handle Contact management, Zapier, Slack, GDPR.
Answered from the vendors’ own pages
Clay: Can I use Clay for free?
Yes, Clay's free plan includes 500 actions and 100 data credits per month with unlimited seats and tables (200 rows max per table).
SourceZoho CRM: Does Zoho CRM have a free tier?
Yes. Zoho CRM offers a free plan for up to 3 users that includes core CRM functionality like lead, contact, and account management, basic workflow automation, and customizable dashboards.
SourceClay: How much can I save with Clay's annual billing?
Clay offers significant annual discounts: Launch tier drops from $167/month to $54/month, and Growth tier drops from $446/month to $185/month when billed yearly.
SourceZoho CRM: What does Zoho CRM cost for a paid plan?
Zoho CRM pricing ranges from $14 per user per month for the Standard plan up to $52 per user per month for the Ultimate plan when billed annually. Most sales teams use the Professional plan around $23/user/month or Enterprise at $40/user/month.
SourceClay: What happens when I exceed my monthly actions or data credits on Clay?
Actions and data credits cost less than $0.01 each when purchased at scale, with unused data credits rolling over up to 2x monthly allocation on paid plans. Customers can bring their own API keys to avoid data credit costs.
SourceZoho CRM: Is Zoho CRM independent or owned by another company?
Zoho CRM is part of Zoho Corporation, which is independent and bootstrapped. The parent company was founded in 1996 as AdventNet, rebranded to Zoho in 2009, and has never accepted external venture funding.
SourceClay: Does the Growth plan limit the number of users or team members?
No, Clay's Growth plan supports unlimited seats with 40000 monthly actions, 6000 data credits, and CRM sync, designed for teams with CRM-based workflows and growth campaigns.
SourceRelated pages
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