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Brevo

Email, SMS, and CRM in one platform

As of 29 August 2026, Brevo is free to use. Marketing platform combining email campaigns, SMS, chat, and a built-in CRM for small and midsize businesses. Softwr lists it under Email Marketing.

Overview

What Brevo does

Marketing platform combining email campaigns, SMS, chat, and a built-in CRM for small and midsize businesses.

What people use it for

  • Email marketing campaigns with drag-and-drop editor
  • SMS and WhatsApp multichannel messaging
  • Customer loyalty program management
  • Transactional email and API-triggered messaging

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Brevo.

  • Paid plans are priced by email volume sent per month, with higher tiers running past $100 per month as list and send volume grows

Cross-shopped

What people choose instead of Brevo

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Does Brevo offer a free plan?

Yes, Brevo offers a free tier with no credit card required. You can launch marketing campaigns, access templates, and use basic automation without paying.

Source
What pricing model does Brevo use?

Brevo uses a freemium model. No specific pricing rates are published on their main website. Users must navigate to the pricing page or contact sales to see tiered pricing based on email volume and features needed.

Source
What channels does Brevo support?

Brevo supports email, SMS, WhatsApp, web and mobile push notifications, live chat, chatbot, wallet, phone, and transactional messaging across all plans.

Source
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Where to go from Brevo

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Softwr does not host reviews and shows no star rating for Brevo, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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