Softwr

Field Service · head to head

Redlist vs ServiceTitan

Redlist logo

Redlist

Field Service

Maintenance software built around lubrication programmes rather than bolting them on

From
On request
Rated
-
Full reviewWebsite
ServiceTitan logo

ServiceTitan

Field Service

Per-technician pricing designed to fit your business and goals, at any size

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Redlist no pricing is published by the vendor, and the four licence types have different capabilities, so the only way to size a budget is a quote and the widely repeated per-user figures come from review sites.; ServiceTitan pricing page names three tiers, Starter, Essentials and The Works, but shows a Request Pricing button instead of a dollar figure on every tier
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Redlist and ServiceTitan actually diverge.

Attributes where Redlist and ServiceTitan differ
AttributeRedlistServiceTitan
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Redlist

  • Lubrication routes
  • Lubricant cross-reference
  • Oil analysis integration
  • Role-based licences
  • Offline mobile app
  • Work order management
  • Scheduling and dispatch
  • Contamination control

Only in ServiceTitan

Nothing recorded that Redlist does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Redlist

  • A mine whose failure analysis repeatedly identifies lubrication error and needs evidence of what went into each pointnot ServiceTitan
  • A plant changing lubricant suppliers that must cross-reference hundreds of equivalent products without mixing incompatible greasesnot ServiceTitan
  • Oilfield service crews recording completed work offline at remote sites and syncing when back in coveragenot ServiceTitan
  • An operation combining oil analysis laboratory results with maintenance history to justify extending oil change intervalsnot ServiceTitan

ServiceTitan

  • Dispatching technicians with drag-and-drop routing optimizationnot Redlist
  • Automating service checklists to ensure consistent quality and completenessnot Redlist
  • Connecting marketing spend to revenue through real-time campaign statisticsnot Redlist
  • Recording calls for performance tracking and quality assurancenot Redlist
  • Managing payroll and invoicing for multi-location HVAC and plumbing contractorsnot Redlist

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Redlist

  • No pricing is published by the vendor, and the four licence types have different capabilities, so the only way to size a budget is a quote and the widely repeated per-user figures come from review sites.
  • Cost scales with licensed users, which is awkward for operations with large numbers of technicians who each need only to record a completed lubrication route.
  • Outside lubrication the CMMS is ordinary, so organisations without a lubrication-driven failure problem pay a specialist price for general functionality.
  • The customer base and support presence are North American, which affects response times, lubricant catalogue coverage and reference availability elsewhere.
  • The integration list is short compared with established CMMS platforms, so connecting to an ERP or a plant historian is likely to need custom API work.

ServiceTitan

  • Pricing page names three tiers, Starter, Essentials and The Works, but shows a Request Pricing button instead of a dollar figure on every tier
  • Getting a price requires submitting a form with industry, technician count and business focus rather than checking a published rate card

Pricing, plan by plan

Redlist

On request
  • Redlist$undefined/month
    • Priced per user across four licence types: Collect, Complete, Create and Connect
    • Licence mix rather than asset count drives the total cost
    • Lubrication management and CMMS sold as separable product areas

ServiceTitan

On request

No published plan breakdown. See the ServiceTitan review.

Which should you pick?

Choose Redlist if

  • You need lubrication routes.
  • You work on Web, iOS, Android.
  • You also want lubricant cross-reference.
Redlist review

Choose ServiceTitan if

Nothing in the data separates ServiceTitan from Redlist on the points above - pick on price and on how each one feels to use.

ServiceTitan review

Questions people ask

Is Redlist or ServiceTitan better?
Neither clearly leads. Redlist starts at On request and ServiceTitan at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Redlist or ServiceTitan?
Redlist starts at On request and ServiceTitan at On request.
Does Redlist or ServiceTitan run on more platforms?
Redlist runs on Web, iOS, Android. ServiceTitan runs on Web.
What is Redlist best used for?
Redlist is most often used for a mine whose failure analysis repeatedly identifies lubrication error and needs evidence of what went into each point, a plant changing lubricant suppliers that must cross-reference hundreds of equivalent products without mixing incompatible greases, oilfield service crews recording completed work offline at remote sites and syncing when back in coverage, an operation combining oil analysis laboratory results with maintenance history to justify extending oil change intervals. Of those, a mine whose failure analysis repeatedly identifies lubrication error and needs evidence of what went into each point and a plant changing lubricant suppliers that must cross-reference hundreds of equivalent products without mixing incompatible greases are not what ServiceTitan is typically brought in for.
What can Redlist do that ServiceTitan cannot?
Redlist covers Lubrication routes, Lubricant cross-reference, Oil analysis integration, Role-based licences.

Answered from the vendors’ own pages

Redlist: Is Redlist only for lubrication?

No, it is a full CMMS with work orders and scheduling, but lubrication management is the reason most customers choose it.

ServiceTitan: How much does ServiceTitan cost?

ServiceTitan uses per-technician pricing with three main tiers: Starter Package, Essentials Package, and The Works Package. Exact pricing is not displayed and must be requested through their website or by contacting the sales team.

Source
Redlist: How is it licensed?

Per user, across four licence types with different capabilities, rather than by asset count.

ServiceTitan: What does each ServiceTitan package include?

Starter includes dispatching, scheduling, call booking, invoicing, and pricebook with optional add-ons. Essentials adds mobile estimates and payroll. The Works provides the full suite with advanced reporting, commission tracking, and customizable memberships.

Source
Redlist: Does it publish prices?

No. Figures circulating on review sites are not vendor-published and should not be used to set a budget.

ServiceTitan: How can I get a ServiceTitan pricing quote?

You can request pricing through the website, schedule a personalized demo, or use the ROI Calculator tool. ServiceTitan emphasizes that each business has unique goals and offers customized pricing based on your specific needs.

Source
Redlist: Can technicians use it without signal?

Yes, the mobile app captures work offline and syncs later, which is the normal case in mining and oilfield sites.

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