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Field Service · head to head

Redlist vs Synchroteam

Redlist logo

Redlist

Field Service

Maintenance software built around lubrication programmes rather than bolting them on

From
On request
Rated
-
Full reviewWebsite
S

Synchroteam

Field Service

Field service management with scheduling, dispatch and mobile jobs

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Redlist no pricing is published by the vendor, and the four licence types have different capabilities, so the only way to size a budget is a quote and the widely repeated per-user figures come from review sites.; Synchroteam lighter than ServiceTitan on the commercial side: no comparable estimating, financing or marketing tooling
  • They diverge on capability: Redlist covers Lubrication routes, Synchroteam covers Mobile app.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Redlist and Synchroteam actually diverge.

Attributes where Redlist and Synchroteam differ
AttributeRedlistSynchroteam
Pricing modelquotePer-user monthly subscription published on the vendor site
PlatformsWeb, iOS, AndroidWeb, iOS, Android, Cloud

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Redlist

  • Lubrication routes
  • Lubricant cross-reference
  • Oil analysis integration
  • Role-based licences
  • Offline mobile app
  • Work order management
  • Contamination control

Only in Synchroteam

  • Mobile app
  • Work orders and invoicing
  • Live tracking

Both cover

  • Scheduling and dispatch

What people use each for

The jobs each tool is most often brought in to do.

Redlist

  • A mine whose failure analysis repeatedly identifies lubrication error and needs evidence of what went into each pointnot Synchroteam
  • A plant changing lubricant suppliers that must cross-reference hundreds of equivalent products without mixing incompatible greasesnot Synchroteam
  • Oilfield service crews recording completed work offline at remote sites and syncing when back in coveragenot Synchroteam
  • An operation combining oil analysis laboratory results with maintenance history to justify extending oil change intervalsnot Synchroteam

Synchroteam

  • Service businesses wanting to evaluate cost without a sales processnot Redlist
  • Trades moving off paper job sheets and phone dispatchnot Redlist
  • Teams needing offline job capture where signal is unreliablenot Redlist

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Redlist

  • No pricing is published by the vendor, and the four licence types have different capabilities, so the only way to size a budget is a quote and the widely repeated per-user figures come from review sites.
  • Cost scales with licensed users, which is awkward for operations with large numbers of technicians who each need only to record a completed lubrication route.
  • Outside lubrication the CMMS is ordinary, so organisations without a lubrication-driven failure problem pay a specialist price for general functionality.
  • The customer base and support presence are North American, which affects response times, lubricant catalogue coverage and reference availability elsewhere.
  • The integration list is short compared with established CMMS platforms, so connecting to an ERP or a plant historian is likely to need custom API work.

Synchroteam

  • Lighter than ServiceTitan on the commercial side: no comparable estimating, financing or marketing tooling
  • A smaller vendor with a narrower integration list than the market leaders
  • Reporting is functional rather than deep
  • Per-user pricing adds up for businesses with many occasional users

Pricing, plan by plan

Redlist

On request
  • Redlist$undefined/month
    • Priced per user across four licence types: Collect, Complete, Create and Connect
    • Licence mix rather than asset count drives the total cost
    • Lubrication management and CMMS sold as separable product areas

Synchroteam

On request

No published plan breakdown. See the Synchroteam review.

Which should you pick?

Choose Redlist if

  • You need lubrication routes.
  • You work on Web, iOS, Android.
  • You also want lubricant cross-reference.
Redlist review

Choose Synchroteam if

  • You need mobile app.
  • You work on Web, iOS, Android, Cloud.
  • You also want work orders and invoicing.
Synchroteam review

Questions people ask

Is Redlist or Synchroteam better?
Neither clearly leads. Redlist starts at On request and Synchroteam at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Redlist or Synchroteam?
Redlist starts at On request and Synchroteam at On request.
Does Redlist or Synchroteam run on more platforms?
Redlist runs on Web, iOS, Android. Synchroteam runs on Web, iOS, Android, Cloud.
What is Redlist best used for?
Redlist is most often used for a mine whose failure analysis repeatedly identifies lubrication error and needs evidence of what went into each point, a plant changing lubricant suppliers that must cross-reference hundreds of equivalent products without mixing incompatible greases, oilfield service crews recording completed work offline at remote sites and syncing when back in coverage, an operation combining oil analysis laboratory results with maintenance history to justify extending oil change intervals. Of those, a mine whose failure analysis repeatedly identifies lubrication error and needs evidence of what went into each point and a plant changing lubricant suppliers that must cross-reference hundreds of equivalent products without mixing incompatible greases are not what Synchroteam is typically brought in for.
What can Redlist do that Synchroteam cannot?
Redlist covers Lubrication routes, Lubricant cross-reference, Oil analysis integration, Role-based licences. Synchroteam covers Mobile app, Work orders and invoicing, Live tracking. Both handle Scheduling and dispatch.

Answered from the vendors’ own pages

Redlist: Is Redlist only for lubrication?

No, it is a full CMMS with work orders and scheduling, but lubrication management is the reason most customers choose it.

Synchroteam: What does Synchroteam cost?

It publishes per-user monthly pricing on its site, which is unusual in field service software where quote-only is the norm.

Redlist: How is it licensed?

Per user, across four licence types with different capabilities, rather than by asset count.

Synchroteam: How does it compare with ServiceTitan?

ServiceTitan is far deeper on the commercial side — estimating, financing, marketing — and priced accordingly. Synchroteam covers scheduling, dispatch and invoicing for less.

Redlist: Does it publish prices?

No. Figures circulating on review sites are not vendor-published and should not be used to set a budget.

Synchroteam: Does the mobile app work offline?

Yes, job details and capture work without signal and sync when connection returns.

Redlist: Can technicians use it without signal?

Yes, the mobile app captures work offline and syncs later, which is the normal case in mining and oilfield sites.

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