Softwr

Field Service · head to head

AroFlo vs ServiceTitan

AroFlo logo

AroFlo

Field Service

Job management for Australian and New Zealand trade contractors, now part of the Simpro Group

From
On request
Rated
-
ServiceTitan logo

ServiceTitan

Field Service

Per-technician pricing designed to fit your business and goals, at any size

From
On request
Rated
-

The short version

  • Each has a real cost: AroFlo aroFlo, Simpro, BigChange and ClockShark now share one owner in Simpro Group, so a shortlist that compares them is comparing products with a single roadmap owner and no competitive pressure between them to keep prices down.; ServiceTitan pricing page names three tiers, Starter, Essentials and The Works, but shows a Request Pricing button instead of a dollar figure on every tier
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which AroFlo and ServiceTitan actually diverge.

Attributes where AroFlo and ServiceTitan differ
AttributeAroFloServiceTitan
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in AroFlo

  • Mobile job cards
  • Supplier catalogue feeds
  • Compliance and safety forms
  • Scheduling and dispatch
  • Project management
  • Asset and maintenance registers
  • Accounting sync
  • Inventory and stock control

Only in ServiceTitan

Nothing recorded that AroFlo does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

AroFlo

  • An Australian electrical contractor with thirty technicians that needs SWMS and test-and-tag certificates completed on the phone and attached to the job automaticallynot ServiceTitan
  • A plumbing business that wants live wholesaler pricing pulled into quotes so margins are not eroded by stale cost pricesnot ServiceTitan
  • A fire protection company running recurring statutory inspections against a register of customer assets across many sitesnot ServiceTitan
  • A New Zealand facilities maintenance firm that needs job costing to reconcile cleanly into Xero without a manual export stepnot ServiceTitan

ServiceTitan

  • Dispatching technicians with drag-and-drop routing optimizationnot AroFlo
  • Automating service checklists to ensure consistent quality and completenessnot AroFlo
  • Connecting marketing spend to revenue through real-time campaign statisticsnot AroFlo
  • Recording calls for performance tracking and quality assurancenot AroFlo
  • Managing payroll and invoicing for multi-location HVAC and plumbing contractorsnot AroFlo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

AroFlo

  • AroFlo, Simpro, BigChange and ClockShark now share one owner in Simpro Group, so a shortlist that compares them is comparing products with a single roadmap owner and no competitive pressure between them to keep prices down.
  • No pricing is published at all, so you cannot size a budget before entering a sales process, and there is no public reference point to check whether the quote you are given is normal.
  • The supplier catalogue feeds, compliance form library and accounting connectors are built for Australia and New Zealand, so contractors elsewhere pay for a product whose most differentiated features do not apply to their market.
  • The interface carries a long history and the configuration surface is large, so getting the workflow, custom fields and forms right typically needs paid setup and several weeks before the field team stops working around it.
  • Reporting is user-defined rather than dimensional, so multi-entity groups that want consolidated profitability across business units generally end up exporting to a spreadsheet or a separate BI tool.

ServiceTitan

  • Pricing page names three tiers, Starter, Essentials and The Works, but shows a Request Pricing button instead of a dollar figure on every tier
  • Getting a price requires submitting a form with industry, technician count and business focus rather than checking a published rate card

Pricing, plan by plan

AroFlo

On request
  • AroFlo Premium$undefined/month
    • Quoting, job management and invoicing
    • Timesheets and scheduling
    • Compliance and safety forms

ServiceTitan

On request

No published plan breakdown. See the ServiceTitan review.

Which should you pick?

Choose AroFlo if

  • You need mobile job cards.
  • You work on Web, iOS, Android.
  • You also want supplier catalogue feeds.

Choose ServiceTitan if

Nothing in the data separates ServiceTitan from AroFlo on the points above - pick on price and on how each one feels to use.

Questions people ask

Is AroFlo or ServiceTitan better?
Neither clearly leads. AroFlo starts at On request and ServiceTitan at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, AroFlo or ServiceTitan?
AroFlo starts at On request and ServiceTitan at On request.
Does AroFlo or ServiceTitan run on more platforms?
AroFlo runs on Web, iOS, Android. ServiceTitan runs on Web.
What is AroFlo best used for?
AroFlo is most often used for an australian electrical contractor with thirty technicians that needs swms and test-and-tag certificates completed on the phone and attached to the job automatically, a plumbing business that wants live wholesaler pricing pulled into quotes so margins are not eroded by stale cost prices, a fire protection company running recurring statutory inspections against a register of customer assets across many sites, a new zealand facilities maintenance firm that needs job costing to reconcile cleanly into xero without a manual export step. Of those, an australian electrical contractor with thirty technicians that needs swms and test-and-tag certificates completed on the phone and attached to the job automatically and a plumbing business that wants live wholesaler pricing pulled into quotes so margins are not eroded by stale cost prices are not what ServiceTitan is typically brought in for.
What can AroFlo do that ServiceTitan cannot?
AroFlo covers Mobile job cards, Supplier catalogue feeds, Compliance and safety forms, Scheduling and dispatch.

Answered from the vendors’ own pages

AroFlo: Is AroFlo still sold separately from Simpro?

Yes. Simpro Group has kept AroFlo, Simpro, BigChange and ClockShark as separate products with separate sales teams, though all four are under one owner.

ServiceTitan: How much does ServiceTitan cost?

ServiceTitan uses per-technician pricing with three main tiers: Starter Package, Essentials Package, and The Works Package. Exact pricing is not displayed and must be requested through their website or by contacting the sales team.

Source
AroFlo: How much does AroFlo cost?

AroFlo does not publish prices. Expect a per-user monthly figure in AUD quoted after a discovery call, with setup and training charged on top.

ServiceTitan: What does each ServiceTitan package include?

Starter includes dispatching, scheduling, call booking, invoicing, and pricebook with optional add-ons. Essentials adds mobile estimates and payroll. The Works provides the full suite with advanced reporting, commission tracking, and customizable memberships.

Source
AroFlo: Can I use AroFlo outside Australia?

You can, but the wholesaler price feeds, compliance templates and accounting integrations are aimed at Australia and New Zealand, which removes much of the reason to choose it.

ServiceTitan: How can I get a ServiceTitan pricing quote?

You can request pricing through the website, schedule a personalized demo, or use the ROI Calculator tool. ServiceTitan emphasizes that each business has unique goals and offers customized pricing based on your specific needs.

Source
AroFlo: Does it work offline?

Yes. The mobile app stores job data locally and syncs when a connection returns, which matters for plant rooms and rural sites.

Share

Related pages

Other head to heads