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Field Service · head to head

ServiceTitan vs Vonigo

ServiceTitan logo

ServiceTitan

Field Service

Per-technician pricing designed to fit your business and goals, at any size

From
On request
Rated
-
Full reviewWebsite
Vonigo logo

Vonigo

Field Service

Field service and online booking platform aimed at franchise and multi-location service brands

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ServiceTitan pricing page names three tiers, Starter, Essentials and The Works, but shows a Request Pricing button instead of a dollar figure on every tier; Vonigo no pricing is published and there is no self-serve signup, so a small operator cannot evaluate cost without booking a sales call.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which ServiceTitan and Vonigo actually diverge.

Attributes where ServiceTitan and Vonigo differ
AttributeServiceTitanVonigo
Pricing modelsubscriptionquote
PlatformsWebWeb, iOS, Android

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ServiceTitan

Nothing recorded that Vonigo does not also cover.

Only in Vonigo

  • Territory routing
  • Online booking
  • Multi-location reporting
  • Scheduling and dispatch
  • Quoting and estimates
  • Invoicing and payments
  • Mobile field app
  • Client portal

What people use each for

The jobs each tool is most often brought in to do.

ServiceTitan

  • Dispatching technicians with drag-and-drop routing optimizationnot Vonigo
  • Automating service checklists to ensure consistent quality and completenessnot Vonigo
  • Connecting marketing spend to revenue through real-time campaign statisticsnot Vonigo
  • Recording calls for performance tracking and quality assurancenot Vonigo
  • Managing payroll and invoicing for multi-location HVAC and plumbing contractorsnot Vonigo

Vonigo

  • A franchisor wanting one booking and dispatch system across independently owned territories with consolidated royalty reportingnot ServiceTitan
  • A moving, junk removal or cleaning brand where most jobs should be booked online without a call takernot ServiceTitan
  • A multi-branch service company whose branches currently run different scheduling tools and cannot be compared on one reportnot ServiceTitan
  • A service business selling fixed-duration, fixed-price jobs where the estimate is a catalogue lookup rather than a site visitnot ServiceTitan

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ServiceTitan

  • Pricing page names three tiers, Starter, Essentials and The Works, but shows a Request Pricing button instead of a dollar figure on every tier
  • Getting a price requires submitting a form with industry, technician count and business focus rather than checking a published rate card

Vonigo

  • No pricing is published and there is no self-serve signup, so a small operator cannot evaluate cost without booking a sales call.
  • Deployment requires configuring territories, service catalogues and pricing rules, which means weeks of setup rather than an afternoon, and most of that work is wasted on a single-location business.
  • Parts and inventory handling is light compared with tools built for mechanical and electrical trades, so contractors carrying van stock will find it lacking.
  • The integration list is short, with QuickBooks as the main accounting route, so businesses on Xero, Sage or a regional ledger face a manual export or a middleware bill.
  • It is oriented to North American operations and payment processors, and international buyers hit gaps in tax handling, address validation and payment gateway support.

Pricing, plan by plan

ServiceTitan

On request

No published plan breakdown. See the ServiceTitan review.

Vonigo

On request
  • Vonigo$undefined/month
    • Priced per user with a stated minimum seat count
    • Franchise and multi-location configuration quoted separately
    • Onboarding and configuration fee before go-live

Which should you pick?

Choose ServiceTitan if

Nothing in the data separates ServiceTitan from Vonigo on the points above - pick on price and on how each one feels to use.

ServiceTitan review

Choose Vonigo if

  • You need territory routing.
  • You work on Web, iOS, Android.
  • You also want online booking.
Vonigo review

Questions people ask

Is ServiceTitan or Vonigo better?
Neither clearly leads. ServiceTitan starts at On request and Vonigo at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ServiceTitan or Vonigo?
ServiceTitan starts at On request and Vonigo at On request.
Does ServiceTitan or Vonigo run on more platforms?
ServiceTitan runs on Web. Vonigo runs on Web, iOS, Android.
What is ServiceTitan best used for?
ServiceTitan is most often used for dispatching technicians with drag-and-drop routing optimization, automating service checklists to ensure consistent quality and completeness, connecting marketing spend to revenue through real-time campaign statistics, recording calls for performance tracking and quality assurance. Of those, dispatching technicians with drag-and-drop routing optimization and automating service checklists to ensure consistent quality and completeness are not what Vonigo is typically brought in for.
What can ServiceTitan do that Vonigo cannot?
Vonigo covers Territory routing, Online booking, Multi-location reporting, Scheduling and dispatch.

Answered from the vendors’ own pages

ServiceTitan: How much does ServiceTitan cost?

ServiceTitan uses per-technician pricing with three main tiers: Starter Package, Essentials Package, and The Works Package. Exact pricing is not displayed and must be requested through their website or by contacting the sales team.

Source
Vonigo: Does Vonigo publish pricing?

No. It is per user with a minimum seat count and an onboarding fee, but the figures are only given after a demo.

ServiceTitan: What does each ServiceTitan package include?

Starter includes dispatching, scheduling, call booking, invoicing, and pricebook with optional add-ons. Essentials adds mobile estimates and payroll. The Works provides the full suite with advanced reporting, commission tracking, and customizable memberships.

Source
Vonigo: Is it worth it for a single location?

Rarely. The franchise and territory machinery is the reason to buy it, and a single-crew operator will get the same scheduling for less from a self-serve tool.

ServiceTitan: How can I get a ServiceTitan pricing quote?

You can request pricing through the website, schedule a personalized demo, or use the ROI Calculator tool. ServiceTitan emphasizes that each business has unique goals and offers customized pricing based on your specific needs.

Source
Vonigo: Can customers book online themselves?

Yes, that is a core part of the product; availability, duration and price come from the service catalogue so bookings do not need a call taker.

Vonigo: Which accounting system does it work with?

QuickBooks is the primary supported integration. Other ledgers need Zapier or a custom build.

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