Softwr

Field Service · head to head

Commusoft vs ServiceTitan

Commusoft logo

Commusoft

Field Service

Job management for commercial and residential trades with a four licence minimum

From
On request
Rated
-
Full reviewWebsite
ServiceTitan logo

ServiceTitan

Field Service

Per-technician pricing designed to fit your business and goals, at any size

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Commusoft no pricing is published anywhere, so every evaluation starts with a sales call and there is no way to sanity check a quote against a list price before you are already in a pipeline.; ServiceTitan pricing page names three tiers, Starter, Essentials and The Works, but shows a Request Pricing button instead of a dollar figure on every tier
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Commusoft and ServiceTitan actually diverge.

Attributes where Commusoft and ServiceTitan differ
AttributeCommusoftServiceTitan
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Commusoft

  • Diary and despatch
  • Planned maintenance contracts
  • Daily subcontractor licences
  • Job costing
  • Certificates and forms
  • Parts and stock
  • Customer portal
  • Fleet+ module

Only in ServiceTitan

Nothing recorded that Commusoft does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Commusoft

  • A commercial heating contractor running reactive callouts alongside planned maintenance contracts that must generate services automatically each quarternot ServiceTitan
  • An electrical firm that needs certificates completed and emailed from the engineer app before the van leaves sitenot ServiceTitan
  • A contractor whose engineer count doubles over winter and wants seasonal staff on rolling rather than annual licencesnot ServiceTitan
  • A business that subcontracts overflow work and refuses to buy full year licences for people who log in fifteen days a yearnot ServiceTitan

ServiceTitan

  • Dispatching technicians with drag-and-drop routing optimizationnot Commusoft
  • Automating service checklists to ensure consistent quality and completenessnot Commusoft
  • Connecting marketing spend to revenue through real-time campaign statisticsnot Commusoft
  • Recording calls for performance tracking and quality assurancenot Commusoft
  • Managing payroll and invoicing for multi-location HVAC and plumbing contractorsnot Commusoft

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Commusoft

  • No pricing is published anywhere, so every evaluation starts with a sales call and there is no way to sanity check a quote against a list price before you are already in a pipeline.
  • The four licence account minimum rules out sole traders and two person firms entirely, which is exactly the segment that Jobber and Kickserv serve cheaply.
  • Fleet tracking, sales pipeline and advanced analytics are separate paid modules, so the headline job management quote understates what a firm wanting all three will actually spend.
  • Standard plans are twelve month contracts that renew annually, so a firm that decides after four months that the fit is wrong is still paying for the remaining eight.
  • The product is built around UK trade workflows such as Gas Safe certification and landlord compliance, and US buyers get a system whose defaults, terminology and compliance forms were designed for a different market.

ServiceTitan

  • Pricing page names three tiers, Starter, Essentials and The Works, but shows a Request Pricing button instead of a dollar figure on every tier
  • Getting a price requires submitting a form with industry, technician count and business focus rather than checking a published rate card

Pricing, plan by plan

Commusoft

On request
  • Commusoft Jobs$undefined/year
    • Minimum four licences per account
    • Twelve month contracted term that renews annually
    • Monthly rolling licences available for seasonal staff

ServiceTitan

On request

No published plan breakdown. See the ServiceTitan review.

Which should you pick?

Choose Commusoft if

  • You need diary and despatch.
  • You work on Web, iOS, Android.
  • You also want planned maintenance contracts.
Commusoft review

Choose ServiceTitan if

Nothing in the data separates ServiceTitan from Commusoft on the points above - pick on price and on how each one feels to use.

ServiceTitan review

Questions people ask

Is Commusoft or ServiceTitan better?
Neither clearly leads. Commusoft starts at On request and ServiceTitan at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Commusoft or ServiceTitan?
Commusoft starts at On request and ServiceTitan at On request.
Does Commusoft or ServiceTitan run on more platforms?
Commusoft runs on Web, iOS, Android. ServiceTitan runs on Web.
What is Commusoft best used for?
Commusoft is most often used for a commercial heating contractor running reactive callouts alongside planned maintenance contracts that must generate services automatically each quarter, an electrical firm that needs certificates completed and emailed from the engineer app before the van leaves site, a contractor whose engineer count doubles over winter and wants seasonal staff on rolling rather than annual licences, a business that subcontracts overflow work and refuses to buy full year licences for people who log in fifteen days a year. Of those, a commercial heating contractor running reactive callouts alongside planned maintenance contracts that must generate services automatically each quarter and an electrical firm that needs certificates completed and emailed from the engineer app before the van leaves site are not what ServiceTitan is typically brought in for.
What can Commusoft do that ServiceTitan cannot?
Commusoft covers Diary and despatch, Planned maintenance contracts, Daily subcontractor licences, Job costing.

Answered from the vendors’ own pages

Commusoft: Does Commusoft publish its prices?

No. There is no public rate card and every quote comes from sales, with a stated minimum of four licences per account.

ServiceTitan: How much does ServiceTitan cost?

ServiceTitan uses per-technician pricing with three main tiers: Starter Package, Essentials Package, and The Works Package. Exact pricing is not displayed and must be requested through their website or by contacting the sales team.

Source
Commusoft: Can I pay for subcontractors only on the days they work?

Yes. Commusoft sells daily licences billed monthly by the number of days used, which is unusual in this category.

ServiceTitan: What does each ServiceTitan package include?

Starter includes dispatching, scheduling, call booking, invoicing, and pricebook with optional add-ons. Essentials adds mobile estimates and payroll. The Works provides the full suite with advanced reporting, commission tracking, and customizable memberships.

Source
Commusoft: Is there a contract?

Standard plans run on a twelve month term that renews annually. Monthly rolling licences exist for seasonal staff but the core account is contracted.

ServiceTitan: How can I get a ServiceTitan pricing quote?

You can request pricing through the website, schedule a personalized demo, or use the ROI Calculator tool. ServiceTitan emphasizes that each business has unique goals and offers customized pricing based on your specific needs.

Source
Commusoft: Does it handle planned maintenance as well as reactive jobs?

Yes. Recurring service contracts generate jobs automatically and keep asset history against each site.

Share

Related pages

More on Commusoft

More on ServiceTitan

Keep looking

Other head to heads