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Field Service · head to head

Kickserv vs Redlist

Kickserv logo

Kickserv

Field Service

Job management for small home service businesses

From
Free
Rated
-
Full reviewWebsite
Redlist logo

Redlist

Field Service

Maintenance software built around lubrication programmes rather than bolting them on

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Kickserv has a free tier, so it costs nothing to try first.
  • Each has a real cost: Kickserv deliberately limited: no advanced dispatch optimisation, inventory or multi-location depth; Redlist no pricing is published by the vendor, and the four licence types have different capabilities, so the only way to size a budget is a quote and the widely repeated per-user figures come from review sites.
  • They diverge on capability: Kickserv covers Estimates to invoices, Redlist covers Lubrication routes.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Kickserv and Redlist actually diverge.

Attributes where Kickserv and Redlist differ
AttributeKickservRedlist
Starting priceFreeOn request
Pricing modelFree tier for very small use with paid plans above it; published on the vendor sitequote
Free tierYesNo
PlatformsWeb, iOS, Android, CloudWeb, iOS, Android

Identical on both: user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Kickserv

  • Estimates to invoices
  • Calendar scheduling
  • Customer history
  • QuickBooks sync

Only in Redlist

  • Lubrication routes
  • Lubricant cross-reference
  • Oil analysis integration
  • Role-based licences
  • Offline mobile app
  • Work order management
  • Scheduling and dispatch
  • Contamination control

What people use each for

The jobs each tool is most often brought in to do.

Kickserv

  • Small service operators moving off a whiteboard and paper invoicesnot Redlist
  • Businesses wanting estimates and invoicing without an enterprise platformnot Redlist
  • Trades needing QuickBooks sync without manual re-entrynot Redlist

Redlist

  • A mine whose failure analysis repeatedly identifies lubrication error and needs evidence of what went into each pointnot Kickserv
  • A plant changing lubricant suppliers that must cross-reference hundreds of equivalent products without mixing incompatible greasesnot Kickserv
  • Oilfield service crews recording completed work offline at remote sites and syncing when back in coveragenot Kickserv
  • An operation combining oil analysis laboratory results with maintenance history to justify extending oil change intervalsnot Kickserv

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Kickserv

  • Deliberately limited: no advanced dispatch optimisation, inventory or multi-location depth
  • Reporting is basic compared with the larger platforms
  • Growing businesses commonly outgrow it and migrate, which is a real switching cost later
  • The free tier is genuinely small and most working use needs a paid plan

Redlist

  • No pricing is published by the vendor, and the four licence types have different capabilities, so the only way to size a budget is a quote and the widely repeated per-user figures come from review sites.
  • Cost scales with licensed users, which is awkward for operations with large numbers of technicians who each need only to record a completed lubrication route.
  • Outside lubrication the CMMS is ordinary, so organisations without a lubrication-driven failure problem pay a specialist price for general functionality.
  • The customer base and support presence are North American, which affects response times, lubricant catalogue coverage and reference availability elsewhere.
  • The integration list is short compared with established CMMS platforms, so connecting to an ERP or a plant historian is likely to need custom API work.

Pricing, plan by plan

Kickserv

Free
  • FreeFree
    • Limited users
    • Core job management

Redlist

On request
  • Redlist$undefined/month
    • Priced per user across four licence types: Collect, Complete, Create and Connect
    • Licence mix rather than asset count drives the total cost
    • Lubrication management and CMMS sold as separable product areas

Which should you pick?

Choose Kickserv if

  • You need estimates to invoices.
  • You want to start without paying.
  • You work on Web, iOS, Android, Cloud.
  • You also want calendar scheduling.
Kickserv review

Choose Redlist if

  • You need lubrication routes.
  • You work on Web, iOS, Android.
  • You also want lubricant cross-reference.
Redlist review

Questions people ask

Is Kickserv or Redlist better?
Neither clearly leads. Kickserv starts at Free and Redlist at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Kickserv or Redlist?
Kickserv has a free tier; the other does not. Paid plans start at Free for Kickserv and On request for Redlist.
Does Kickserv or Redlist run on more platforms?
Kickserv runs on Web, iOS, Android, Cloud. Redlist runs on Web, iOS, Android.
Can I use Kickserv for free?
Yes. Kickserv has a free tier, so you can try it without paying. Redlist starts at On request.
What is Kickserv best used for?
Kickserv is most often used for small service operators moving off a whiteboard and paper invoices, businesses wanting estimates and invoicing without an enterprise platform, trades needing quickbooks sync without manual re-entry. Of those, small service operators moving off a whiteboard and paper invoices and businesses wanting estimates and invoicing without an enterprise platform are not what Redlist is typically brought in for.
What can Kickserv do that Redlist cannot?
Kickserv covers Estimates to invoices, Calendar scheduling, Customer history, QuickBooks sync. Redlist covers Lubrication routes, Lubricant cross-reference, Oil analysis integration, Role-based licences.

Answered from the vendors’ own pages

Kickserv: Is Kickserv free?

There is a free tier for very small use, with paid plans published above it. Most working businesses need a paid plan.

Redlist: Is Redlist only for lubrication?

No, it is a full CMMS with work orders and scheduling, but lubrication management is the reason most customers choose it.

Kickserv: Who is it for?

Small home-service operators running a handful of crews, not companies with large dispatch operations.

Redlist: How is it licensed?

Per user, across four licence types with different capabilities, rather than by asset count.

Kickserv: Will I outgrow it?

Quite possibly. It is built for the simple end, and growing businesses commonly migrate to ServiceTitan or Jobber.

Redlist: Does it publish prices?

No. Figures circulating on review sites are not vendor-published and should not be used to set a budget.

Redlist: Can technicians use it without signal?

Yes, the mobile app captures work offline and syncs later, which is the normal case in mining and oilfield sites.

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