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Field Service · head to head

FieldEdge vs Redlist

FieldEdge logo

FieldEdge

Field Service

Service management for HVAC, plumbing and electrical contractors with deep QuickBooks Desktop sync

From
On request
Rated
-
Full reviewWebsite
Redlist logo

Redlist

Field Service

Maintenance software built around lubrication programmes rather than bolting them on

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FieldEdge there is no published rate card whatsoever, and reported figures cluster around 100 US dollars per office user and 125 per technician per month, so a ten-person shop is looking at well over a thousand dollars a month before add-ons.; Redlist no pricing is published by the vendor, and the four licence types have different capabilities, so the only way to size a budget is a quote and the widely repeated per-user figures come from review sites.
  • They diverge on capability: FieldEdge covers Dispatch board, Redlist covers Lubrication routes.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FieldEdge and Redlist actually diverge.

Attributes where FieldEdge and Redlist differ
AttributeFieldEdgeRedlist
PlatformsWeb, iOS, Android, WindowsWeb, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FieldEdge

  • Dispatch board
  • QuickBooks Desktop sync
  • Flat-rate pricebook
  • Service agreements
  • Technician mobile
  • Customer history
  • Inventory
  • Xplor Pay

Only in Redlist

  • Lubrication routes
  • Lubricant cross-reference
  • Oil analysis integration
  • Role-based licences
  • Offline mobile app
  • Work order management
  • Scheduling and dispatch
  • Contamination control

What people use each for

The jobs each tool is most often brought in to do.

FieldEdge

  • An HVAC contractor with a decade of history in a QuickBooks Desktop company file needs field service software that syncs to it live rather than forcing a migration to QuickBooks Online.not Redlist
  • A plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns.not Redlist
  • A contractor wants technicians presenting good, better, best flat-rate options at the kitchen table to lift average ticket, using a maintained pricebook rather than one built in house.not Redlist
  • A firm of thirty staff has outgrown paper dispatch but does not want a ServiceTitan implementation costing tens of thousands and taking months.not Redlist

Redlist

  • A mine whose failure analysis repeatedly identifies lubrication error and needs evidence of what went into each pointnot FieldEdge
  • A plant changing lubricant suppliers that must cross-reference hundreds of equivalent products without mixing incompatible greasesnot FieldEdge
  • Oilfield service crews recording completed work offline at remote sites and syncing when back in coveragenot FieldEdge
  • An operation combining oil analysis laboratory results with maintenance history to justify extending oil change intervalsnot FieldEdge

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FieldEdge

  • There is no published rate card whatsoever, and reported figures cluster around 100 US dollars per office user and 125 per technician per month, so a ten-person shop is looking at well over a thousand dollars a month before add-ons.
  • Implementation is chargeable, commonly reported between 500 and 2,000 US dollars depending on the training plan, which is a real cost small contractors do not budget for.
  • Ownership by Xplor Technologies, a payments group, means the commercial incentive is to move you onto Xplor Pay processing, and the total cost of ownership therefore depends heavily on merchant rates that are negotiated rather than published.
  • Features that competitors bundle are sold as add-ons, with advanced reporting, inventory management and additional technician mobile licences each reported as separate monthly line items that stack on top of the seat price.
  • The office application carries its dESCO heritage and feels dated next to newer platforms, and it is US-centric: tax handling, payments and the pricebook content assume a North American business, so it is a poor fit outside the United States and Canada.

Redlist

  • No pricing is published by the vendor, and the four licence types have different capabilities, so the only way to size a budget is a quote and the widely repeated per-user figures come from review sites.
  • Cost scales with licensed users, which is awkward for operations with large numbers of technicians who each need only to record a completed lubrication route.
  • Outside lubrication the CMMS is ordinary, so organisations without a lubrication-driven failure problem pay a specialist price for general functionality.
  • The customer base and support presence are North American, which affects response times, lubricant catalogue coverage and reference availability elsewhere.
  • The integration list is short compared with established CMMS platforms, so connecting to an ERP or a plant historian is likely to need custom API work.

Pricing, plan by plan

FieldEdge

On request
  • Select$undefined/month
    • Core dispatch, work orders and mobile
    • QuickBooks sync
    • Priced separately per office user and per technician
  • Premier$undefined/month
    • Adds service agreements and flat-rate pricebook
    • Quoted on application
  • Elite$undefined/month
    • Adds advanced reporting and higher-tier modules
    • Quoted on application

Redlist

On request
  • Redlist$undefined/month
    • Priced per user across four licence types: Collect, Complete, Create and Connect
    • Licence mix rather than asset count drives the total cost
    • Lubrication management and CMMS sold as separable product areas

Which should you pick?

Choose FieldEdge if

  • You need dispatch board.
  • You work on Web, iOS, Android, Windows.
  • You also want quickbooks desktop sync.
FieldEdge review

Choose Redlist if

  • You need lubrication routes.
  • You work on Web, iOS, Android.
  • You also want lubricant cross-reference.
Redlist review

Questions people ask

Is FieldEdge or Redlist better?
Neither clearly leads. FieldEdge starts at On request and Redlist at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FieldEdge or Redlist?
FieldEdge starts at On request and Redlist at On request.
Does FieldEdge or Redlist run on more platforms?
FieldEdge runs on Web, iOS, Android, Windows. Redlist runs on Web, iOS, Android.
What is FieldEdge best used for?
FieldEdge is most often used for an hvac contractor with a decade of history in a quickbooks desktop company file needs field service software that syncs to it live rather than forcing a migration to quickbooks online., a plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns., a contractor wants technicians presenting good, better, best flat-rate options at the kitchen table to lift average ticket, using a maintained pricebook rather than one built in house., a firm of thirty staff has outgrown paper dispatch but does not want a servicetitan implementation costing tens of thousands and taking months.. Of those, an hvac contractor with a decade of history in a quickbooks desktop company file needs field service software that syncs to it live rather than forcing a migration to quickbooks online. and a plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns. are not what Redlist is typically brought in for.
What can FieldEdge do that Redlist cannot?
FieldEdge covers Dispatch board, QuickBooks Desktop sync, Flat-rate pricebook, Service agreements. Redlist covers Lubrication routes, Lubricant cross-reference, Oil analysis integration, Role-based licences.

Answered from the vendors’ own pages

FieldEdge: Who owns FieldEdge?

Xplor Technologies, a payments and commerce group formed from Clearent and Transaction Services Group. FieldEdge sits in its Field Services division and keeps its own name and product.

Redlist: Is Redlist only for lubrication?

No, it is a full CMMS with work orders and scheduling, but lubrication management is the reason most customers choose it.

FieldEdge: Does FieldEdge work with QuickBooks Desktop?

Yes, with a live two-way sync. This is the main reason contractors pick it over competitors that support only QuickBooks Online.

Redlist: How is it licensed?

Per user, across four licence types with different capabilities, rather than by asset count.

FieldEdge: What does FieldEdge cost?

It is quote-only. Contractors commonly report around 100 US dollars per office user and 125 per technician per month, plus a setup fee and per-module add-ons.

Redlist: Does it publish prices?

No. Figures circulating on review sites are not vendor-published and should not be used to set a budget.

FieldEdge: Is it available outside the United States?

It is built for the US and Canadian home services market. Tax, payments and pricebook content assume North America.

Redlist: Can technicians use it without signal?

Yes, the mobile app captures work offline and syncs later, which is the normal case in mining and oilfield sites.

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