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Field Service · head to head

Brightly Asset Essentials vs ServiceTitan

Brightly Asset Essentials logo

Brightly Asset Essentials

Field Service

CMMS and asset management for schools, local government, healthcare estates and manufacturing, now part of Siemens

From
On request
Rated
-
Full reviewWebsite
ServiceTitan logo

ServiceTitan

Field Service

Per-technician pricing designed to fit your business and goals, at any size

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Brightly Asset Essentials nothing about the pricing is published, the official pricing page has been removed, and quotes are per organisation, so buyers cannot benchmark and negotiating leverage depends entirely on running a competitive process.; ServiceTitan pricing page names three tiers, Starter, Essentials and The Works, but shows a Request Pricing button instead of a dollar figure on every tier
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Brightly Asset Essentials and ServiceTitan actually diverge.

Attributes where Brightly Asset Essentials and ServiceTitan differ
AttributeBrightly Asset EssentialsServiceTitan
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Brightly Asset Essentials

  • Work orders and requests
  • Preventive maintenance
  • Asset registers
  • Capital planning
  • Inventory
  • Mobile app
  • Energy and sustainability
  • Reporting

Only in ServiceTitan

Nothing recorded that Brightly Asset Essentials does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Brightly Asset Essentials

  • A school district consolidating maintenance requests from fifty buildings into one queue with a portal teachers can usenot ServiceTitan
  • A municipal public works department that must justify replacement capital to a council with condition-based evidencenot ServiceTitan
  • A healthcare estate tracking statutory compliance tasks and producing audit evidence on demandnot ServiceTitan
  • A senior living operator standardising preventive maintenance across sites with a mobile app technicians will actually opennot ServiceTitan

ServiceTitan

  • Dispatching technicians with drag-and-drop routing optimizationnot Brightly Asset Essentials
  • Automating service checklists to ensure consistent quality and completenessnot Brightly Asset Essentials
  • Connecting marketing spend to revenue through real-time campaign statisticsnot Brightly Asset Essentials
  • Recording calls for performance tracking and quality assurancenot Brightly Asset Essentials
  • Managing payroll and invoicing for multi-location HVAC and plumbing contractorsnot Brightly Asset Essentials

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Brightly Asset Essentials

  • Nothing about the pricing is published, the official pricing page has been removed, and quotes are per organisation, so buyers cannot benchmark and negotiating leverage depends entirely on running a competitive process.
  • Implementation and data migration are quoted separately and commonly add five figures to a mid-size deployment, which is not visible when comparing headline subscription numbers.
  • Siemens ownership has pointed the roadmap at building and infrastructure integration, so industrial maintenance features compete for attention with Siemens Smart Infrastructure priorities.
  • Capability is split across separate Brightly products, so functionality shown in a demo may require an additional module and an additional line on the contract.
  • Reporting is fixed-template heavy and getting a non-standard report often means exporting to a spreadsheet, which undermines the case for consolidating on one system.

ServiceTitan

  • Pricing page names three tiers, Starter, Essentials and The Works, but shows a Request Pricing button instead of a dollar figure on every tier
  • Getting a price requires submitting a form with industry, technician count and business focus rather than checking a published rate card

Pricing, plan by plan

Brightly Asset Essentials

On request
  • Asset Essentials$undefined/year
    • Priced by named users and modules, quoted per organisation
    • Implementation, data migration and training quoted separately
    • Multi-year agreements are the norm for public-sector buyers

ServiceTitan

On request

No published plan breakdown. See the ServiceTitan review.

Which should you pick?

Choose Brightly Asset Essentials if

  • You need work orders and requests.
  • You work on Web, iOS, Android.
  • You also want preventive maintenance.
Brightly Asset Essentials review

Choose ServiceTitan if

Nothing in the data separates ServiceTitan from Brightly Asset Essentials on the points above - pick on price and on how each one feels to use.

ServiceTitan review

Questions people ask

Is Brightly Asset Essentials or ServiceTitan better?
Neither clearly leads. Brightly Asset Essentials starts at On request and ServiceTitan at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Brightly Asset Essentials or ServiceTitan?
Brightly Asset Essentials starts at On request and ServiceTitan at On request.
Does Brightly Asset Essentials or ServiceTitan run on more platforms?
Brightly Asset Essentials runs on Web, iOS, Android. ServiceTitan runs on Web.
What is Brightly Asset Essentials best used for?
Brightly Asset Essentials is most often used for a school district consolidating maintenance requests from fifty buildings into one queue with a portal teachers can use, a municipal public works department that must justify replacement capital to a council with condition-based evidence, a healthcare estate tracking statutory compliance tasks and producing audit evidence on demand, a senior living operator standardising preventive maintenance across sites with a mobile app technicians will actually open. Of those, a school district consolidating maintenance requests from fifty buildings into one queue with a portal teachers can use and a municipal public works department that must justify replacement capital to a council with condition-based evidence are not what ServiceTitan is typically brought in for.
What can Brightly Asset Essentials do that ServiceTitan cannot?
Brightly Asset Essentials covers Work orders and requests, Preventive maintenance, Asset registers, Capital planning.

Answered from the vendors’ own pages

Brightly Asset Essentials: Who owns Brightly?

Siemens, which acquired it in 2022 for around 1.58 billion USD. It sits within Siemens Smart Infrastructure.

ServiceTitan: How much does ServiceTitan cost?

ServiceTitan uses per-technician pricing with three main tiers: Starter Package, Essentials Package, and The Works Package. Exact pricing is not displayed and must be requested through their website or by contacting the sales team.

Source
Brightly Asset Essentials: What does Asset Essentials cost?

Not published. It is quoted by user count and modules, with implementation priced separately.

ServiceTitan: What does each ServiceTitan package include?

Starter includes dispatching, scheduling, call booking, invoicing, and pricebook with optional add-ons. Essentials adds mobile estimates and payroll. The Works provides the full suite with advanced reporting, commission tracking, and customizable memberships.

Source
Brightly Asset Essentials: Is it suitable for manufacturing?

It can run a plant, but the product heritage and roadmap are estates and infrastructure, so plant-specific features lag purpose-built industrial CMMS.

ServiceTitan: How can I get a ServiceTitan pricing quote?

You can request pricing through the website, schedule a personalized demo, or use the ROI Calculator tool. ServiceTitan emphasizes that each business has unique goals and offers customized pricing based on your specific needs.

Source
Brightly Asset Essentials: Is there a free tier or trial?

No published free tier. Evaluation is through a sales-led demo.

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