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Field Service · head to head

Redlist vs Zuper

Redlist logo

Redlist

Field Service

Maintenance software built around lubrication programmes rather than bolting them on

From
On request
Rated
-
Full reviewWebsite
Zuper logo

Zuper

Field Service

Field service management with an API-first architecture and heavy integration surface

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Redlist no pricing is published by the vendor, and the four licence types have different capabilities, so the only way to size a budget is a quote and the widely repeated per-user figures come from review sites.; Zuper zuper publishes no pricing at all, and third-party reports span 50 to 150 US dollars per user per month, so you cannot even estimate a budget without a sales conversation.
  • They diverge on capability: Redlist covers Lubrication routes, Zuper covers Intelligent dispatch.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Redlist and Zuper actually diverge.

Attributes where Redlist and Zuper differ
AttributeRedlistZuper

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Redlist

  • Lubrication routes
  • Lubricant cross-reference
  • Oil analysis integration
  • Role-based licences
  • Offline mobile app
  • Scheduling and dispatch
  • Contamination control

Only in Zuper

  • Intelligent dispatch
  • Technician mobile
  • Inventory
  • Job costing
  • Open API and webhooks
  • AI agents
  • Customer portal

Both cover

  • Work order management

What people use each for

The jobs each tool is most often brought in to do.

Redlist

  • A mine whose failure analysis repeatedly identifies lubrication error and needs evidence of what went into each pointnot Zuper
  • A plant changing lubricant suppliers that must cross-reference hundreds of equivalent products without mixing incompatible greasesnot Zuper
  • Oilfield service crews recording completed work offline at remote sites and syncing when back in coveragenot Zuper
  • An operation combining oil analysis laboratory results with maintenance history to justify extending oil change intervalsnot Zuper

Zuper

  • A service business whose customer records already live in Salesforce or HubSpot wants field execution underneath rather than a platform that insists on owning the customer.not Redlist
  • A solar or utility contractor needs work orders driven by an external asset or billing system through an API rather than entered by a dispatcher.not Redlist
  • A multi-location or franchise operation needs consistent job workflows and reporting across sites with an existing enterprise finance system to feed.not Redlist
  • A support organisation already running Zendesk or Freshdesk wants field visits raised from tickets and closed back into them without a middleware project.not Redlist

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Redlist

  • No pricing is published by the vendor, and the four licence types have different capabilities, so the only way to size a budget is a quote and the widely repeated per-user figures come from review sites.
  • Cost scales with licensed users, which is awkward for operations with large numbers of technicians who each need only to record a completed lubrication route.
  • Outside lubrication the CMMS is ordinary, so organisations without a lubrication-driven failure problem pay a specialist price for general functionality.
  • The customer base and support presence are North American, which affects response times, lubricant catalogue coverage and reference availability elsewhere.
  • The integration list is short compared with established CMMS platforms, so connecting to an ERP or a plant historian is likely to need custom API work.

Zuper

  • Zuper publishes no pricing at all, and third-party reports span 50 to 150 US dollars per user per month, so you cannot even estimate a budget without a sales conversation.
  • At the reported rates it costs several times a Jobber or Housecall Pro seat, which makes it hard to justify for a small contractor who will use a fraction of the configuration surface.
  • The flexibility that makes it a good execution layer means it needs configuring: custom statuses, forms and workflow rules are strengths for a business with an operations analyst and a burden for one without.
  • Accounting is integration-only and the finance depth is thin next to platforms with native ledgers, so complex tax, multi-entity or progress billing scenarios push work back into the ERP.
  • It is a younger and smaller vendor than ServiceTitan or FieldEdge with a correspondingly thinner partner and implementation network, so if you need local implementation help outside the main markets you may be dealing directly with the vendor or doing it yourself.

Pricing, plan by plan

Redlist

On request
  • Redlist$undefined/month
    • Priced per user across four licence types: Collect, Complete, Create and Connect
    • Licence mix rather than asset count drives the total cost
    • Lubrication management and CMMS sold as separable product areas

Zuper

On request
  • Starter$undefined/month
    • Core work orders, scheduling and mobile app
    • Standard integrations
    • Priced per user on application
  • Growth$undefined/month
    • Adds inventory, job costing and advanced workflows
    • Quoted on application
  • Enterprise$undefined/month
    • Custom workflows, API access at scale and dedicated support
    • Quoted on application, typically with an annual commitment

Which should you pick?

Choose Redlist if

  • You need lubrication routes.
  • You work on Web, iOS, Android.
  • You also want lubricant cross-reference.
Redlist review

Choose Zuper if

  • You need intelligent dispatch.
  • You work on Web, iOS, Android.
  • You also want technician mobile.
Zuper review

Questions people ask

Is Redlist or Zuper better?
Neither clearly leads. Redlist starts at On request and Zuper at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Redlist or Zuper?
Redlist starts at On request and Zuper at On request.
Does Redlist or Zuper run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Redlist best used for?
Redlist is most often used for a mine whose failure analysis repeatedly identifies lubrication error and needs evidence of what went into each point, a plant changing lubricant suppliers that must cross-reference hundreds of equivalent products without mixing incompatible greases, oilfield service crews recording completed work offline at remote sites and syncing when back in coverage, an operation combining oil analysis laboratory results with maintenance history to justify extending oil change intervals. Of those, a mine whose failure analysis repeatedly identifies lubrication error and needs evidence of what went into each point and a plant changing lubricant suppliers that must cross-reference hundreds of equivalent products without mixing incompatible greases are not what Zuper is typically brought in for.
What can Redlist do that Zuper cannot?
Redlist covers Lubrication routes, Lubricant cross-reference, Oil analysis integration, Role-based licences. Zuper covers Intelligent dispatch, Technician mobile, Inventory, Job costing. Both handle Work order management.

Answered from the vendors’ own pages

Redlist: Is Redlist only for lubrication?

No, it is a full CMMS with work orders and scheduling, but lubrication management is the reason most customers choose it.

Zuper: How much does Zuper cost?

It is not published. Independent reports put it roughly between 50 and 150 US dollars per user per month depending on tier and volume, usually on an annual commitment.

Redlist: How is it licensed?

Per user, across four licence types with different capabilities, rather than by asset count.

Zuper: Can Zuper run under Salesforce or HubSpot?

Yes, that is one of its main positions. It integrates as a field execution layer rather than requiring you to move the customer record.

Redlist: Does it publish prices?

No. Figures circulating on review sites are not vendor-published and should not be used to set a budget.

Zuper: Does it work offline?

The technician mobile app is built to capture work offline and sync when connectivity returns.

Redlist: Can technicians use it without signal?

Yes, the mobile app captures work offline and syncs later, which is the normal case in mining and oilfield sites.

Zuper: Is Zuper suitable for a five person contractor?

Usually not on cost. At the reported per-seat rates, Jobber or Housecall Pro deliver the same day-to-day job flow far cheaper.

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