Field Service · head to head
Redlist vs Workiz
Redlist
Field Service
Maintenance software built around lubrication programmes rather than bolting them on
- From
- On request
- Rated
- -
Workiz
Field Service
Field service management for locksmiths, garage doors and small trades with built-in phone tracking
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Redlist no pricing is published by the vendor, and the four licence types have different capabilities, so the only way to size a budget is a quote and the widely repeated per-user figures come from review sites.; Workiz workiz has removed list prices from its own pricing page, so plan cost now requires a quote and there is no public figure to hold the sales conversation against.
- They diverge on capability: Redlist covers Lubrication routes, Workiz covers Call tracking and recording.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Redlist and Workiz actually diverge.
Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Field Service).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Redlist
- Lubrication routes
- Lubricant cross-reference
- Oil analysis integration
- Role-based licences
- Offline mobile app
- Work order management
- Contamination control
Only in Workiz
- Call tracking and recording
- Estimates and invoices
- Online payments
- Automations
- Genius Leads
- Price book
- Service plans
- Inventory and purchase orders
Both cover
- Scheduling and dispatch
What people use each for
The jobs each tool is most often brought in to do.
Redlist
- A mine whose failure analysis repeatedly identifies lubrication error and needs evidence of what went into each pointnot Workiz
- A plant changing lubricant suppliers that must cross-reference hundreds of equivalent products without mixing incompatible greasesnot Workiz
- Oilfield service crews recording completed work offline at remote sites and syncing when back in coveragenot Workiz
- An operation combining oil analysis laboratory results with maintenance history to justify extending oil change intervalsnot Workiz
Workiz
- A locksmith or garage door company that buys most of its work from paid search and needs cost per booked job attributed to the phone number that rangnot Redlist
- A five technician appliance repair firm replacing a shared Google Calendar and a paper invoice booknot Redlist
- An operator who wants missed inbound calls flagged and followed up automatically rather than lost to a competitornot Redlist
- A franchise group needing inventory, purchase orders and API access across several locations on one accountnot Redlist
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Redlist
- No pricing is published by the vendor, and the four licence types have different capabilities, so the only way to size a budget is a quote and the widely repeated per-user figures come from review sites.
- Cost scales with licensed users, which is awkward for operations with large numbers of technicians who each need only to record a completed lubrication route.
- Outside lubrication the CMMS is ordinary, so organisations without a lubrication-driven failure problem pay a specialist price for general functionality.
- The customer base and support presence are North American, which affects response times, lubricant catalogue coverage and reference availability elsewhere.
- The integration list is short compared with established CMMS platforms, so connecting to an ERP or a plant historian is likely to need custom API work.
Workiz
- Workiz has removed list prices from its own pricing page, so plan cost now requires a quote and there is no public figure to hold the sales conversation against.
- Each plan includes only a handful of members and additional ones are billed as add-ons at a rate the company does not publish, so a ten person crew costs substantially more than the base plan figure implies.
- Automations are capped per tier at five, ten and thirty, so a business that automates follow-ups aggressively hits the ceiling and has to upgrade for the automation count alone rather than for any feature it wants.
- Inventory, purchase orders, equipment tracking and API access are all confined to the top Ultimate tier, which puts basic parts tracking behind the most expensive plan.
- Card processing rates are set per account rather than published, so payment fees, which are usually the largest recurring line for a field service firm, are invisible until you are quoted.
Pricing, plan by plan
Redlist
On request- Redlist$undefined/month
- Priced per user across four licence types: Collect, Complete, Create and Connect
- Licence mix rather than asset count drives the total cost
- Lubrication management and CMMS sold as separable product areas
Workiz
On request- Standard$undefined/month
- Core scheduling, jobs, estimates, invoices and online payments
- Five automations
- QuickBooks Online sync
- Pro$undefined/month
- Everything in Standard
- Ten automations
- Genius Leads and Genius Scheduling
- Ultimate$undefined/month
- Everything in Pro
- Thirty automations
- Inventory management, purchase orders and equipment tracking
Which should you pick?
Choose Redlist if
- You need lubrication routes.
- You work on Web, iOS, Android.
- You also want lubricant cross-reference.
Choose Workiz if
- You need call tracking and recording.
- You work on Web, iOS, Android.
- You also want estimates and invoices.
Questions people ask
- Is Redlist or Workiz better?
- Neither clearly leads. Redlist starts at On request and Workiz at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Redlist or Workiz?
- Redlist starts at On request and Workiz at On request.
- Does Redlist or Workiz run on more platforms?
- Both run on Web, iOS, Android, so platform support will not decide this one for you.
- What is Redlist best used for?
- Redlist is most often used for a mine whose failure analysis repeatedly identifies lubrication error and needs evidence of what went into each point, a plant changing lubricant suppliers that must cross-reference hundreds of equivalent products without mixing incompatible greases, oilfield service crews recording completed work offline at remote sites and syncing when back in coverage, an operation combining oil analysis laboratory results with maintenance history to justify extending oil change intervals. Of those, a mine whose failure analysis repeatedly identifies lubrication error and needs evidence of what went into each point and a plant changing lubricant suppliers that must cross-reference hundreds of equivalent products without mixing incompatible greases are not what Workiz is typically brought in for.
- What can Redlist do that Workiz cannot?
- Redlist covers Lubrication routes, Lubricant cross-reference, Oil analysis integration, Role-based licences. Workiz covers Call tracking and recording, Estimates and invoices, Online payments, Automations. Both handle Scheduling and dispatch.
Answered from the vendors’ own pages
Redlist: Is Redlist only for lubrication?
No, it is a full CMMS with work orders and scheduling, but lubrication management is the reason most customers choose it.
Workiz: How much does Workiz cost?
Workiz no longer publishes plan prices on its own site. Tiers are Standard, Pro and Ultimate, and pricing now comes from a quote or trial signup.
Redlist: How is it licensed?
Per user, across four licence types with different capabilities, rather than by asset count.
Workiz: Are extra users included?
No. Each plan includes a set number of members and additional members are charged as add-ons at a rate that is not published.
Redlist: Does it publish prices?
No. Figures circulating on review sites are not vendor-published and should not be used to set a budget.
Workiz: Does it do call tracking?
Yes, and this is its strongest feature. Inbound calls are recorded and attributed to the marketing source, which is unusual in field service software.
Redlist: Can technicians use it without signal?
Yes, the mobile app captures work offline and syncs later, which is the normal case in mining and oilfield sites.
Workiz: When do I need the Ultimate plan?
If you need inventory, purchase orders, equipment tracking or API access, which are not available on Standard or Pro.
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