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Field Service · head to head

Repsly vs ServiceTitan

Repsly logo

Repsly

Field Service

Retail execution and shelf audit software for consumer goods field teams

From
On request
Rated
-
Full reviewWebsite
ServiceTitan logo

ServiceTitan

Field Service

Per-technician pricing designed to fit your business and goals, at any size

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Repsly every contract requires a twelve-month minimum commitment paid annually upfront, and Repsly states plainly that it offers no free trial, so a brand cannot pilot one territory cheaply before committing a years budget.; ServiceTitan pricing page names three tiers, Starter, Essentials and The Works, but shows a Request Pricing button instead of a dollar figure on every tier
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Repsly and ServiceTitan actually diverge.

Attributes where Repsly and ServiceTitan differ
AttributeRepslyServiceTitan
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Repsly

  • Store visit workflows
  • Shelf image recognition
  • Territory and route planning
  • Retail audits
  • Order capture
  • GPS and time tracking
  • Photo gallery and reporting
  • Team messaging and tasks

Only in ServiceTitan

Nothing recorded that Repsly does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Repsly

  • A snack brand with forty merchandisers that needs photographic evidence of promotional display compliance before paying a retailer trade spend claimnot ServiceTitan
  • A merchandising agency running field teams for several competing clients that must keep each clients data separated in one workspacenot ServiceTitan
  • A beverage distributor whose reps take orders in store and need customer-specific pricing available offline in the aislenot ServiceTitan
  • A brand entering a new grocery chain that wants to measure whether visit frequency in a region actually raised sell-throughnot ServiceTitan

ServiceTitan

  • Dispatching technicians with drag-and-drop routing optimizationnot Repsly
  • Automating service checklists to ensure consistent quality and completenessnot Repsly
  • Connecting marketing spend to revenue through real-time campaign statisticsnot Repsly
  • Recording calls for performance tracking and quality assurancenot Repsly
  • Managing payroll and invoicing for multi-location HVAC and plumbing contractorsnot Repsly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Repsly

  • Every contract requires a twelve-month minimum commitment paid annually upfront, and Repsly states plainly that it offers no free trial, so a brand cannot pilot one territory cheaply before committing a years budget.
  • Pricing is not published at any tier, so there is no way to compare the cost of Core against Scale, or against a competitor, without going through sales on both sides.
  • The data model assumes repeat visits to fixed retail locations, so companies whose field work is job-based or appointment-based will fight the product rather than configure it.
  • Image recognition accuracy depends on photo quality and on the product catalogue being trained for your SKUs, which means real onboarding effort and degraded results on cluttered or poorly lit shelves.
  • Cuadrilla Capital acquired Repsly in January 2025, and a private equity buyout of a mature product usually shifts investment towards retention and pricing rather than towards new capability, which is a risk if you are buying on roadmap promises.

ServiceTitan

  • Pricing page names three tiers, Starter, Essentials and The Works, but shows a Request Pricing button instead of a dollar figure on every tier
  • Getting a price requires submitting a form with industry, technician count and business focus rather than checking a published rate card

Pricing, plan by plan

Repsly

On request
  • Core$undefined/year
    • Store visit workflows and forms
    • Shelf management basics
    • GPS and time tracking
  • Grow$undefined/year
    • Everything in Core
    • Order capture and product catalogue
    • Advanced audit configuration
  • Scale$undefined/year
    • Everything in Grow
    • Image recognition and shelf analytics
    • Sales lift and advanced reporting
  • Flex$undefined/year
    • Workspace for retail service providers and merchandising agencies
    • Multi-client separation
    • Twelve-month minimum, paid annually upfront

ServiceTitan

On request

No published plan breakdown. See the ServiceTitan review.

Which should you pick?

Choose Repsly if

  • You need store visit workflows.
  • You work on Web, iOS, Android.
  • You also want shelf image recognition.
Repsly review

Choose ServiceTitan if

Nothing in the data separates ServiceTitan from Repsly on the points above - pick on price and on how each one feels to use.

ServiceTitan review

Questions people ask

Is Repsly or ServiceTitan better?
Neither clearly leads. Repsly starts at On request and ServiceTitan at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Repsly or ServiceTitan?
Repsly starts at On request and ServiceTitan at On request.
Does Repsly or ServiceTitan run on more platforms?
Repsly runs on Web, iOS, Android. ServiceTitan runs on Web.
What is Repsly best used for?
Repsly is most often used for a snack brand with forty merchandisers that needs photographic evidence of promotional display compliance before paying a retailer trade spend claim, a merchandising agency running field teams for several competing clients that must keep each clients data separated in one workspace, a beverage distributor whose reps take orders in store and need customer-specific pricing available offline in the aisle, a brand entering a new grocery chain that wants to measure whether visit frequency in a region actually raised sell-through. Of those, a snack brand with forty merchandisers that needs photographic evidence of promotional display compliance before paying a retailer trade spend claim and a merchandising agency running field teams for several competing clients that must keep each clients data separated in one workspace are not what ServiceTitan is typically brought in for.
What can Repsly do that ServiceTitan cannot?
Repsly covers Store visit workflows, Shelf image recognition, Territory and route planning, Retail audits.

Answered from the vendors’ own pages

Repsly: Can I trial Repsly before buying?

No. Repsly states there is no free trial; it offers proof-of-concept arrangements during the sales process instead.

ServiceTitan: How much does ServiceTitan cost?

ServiceTitan uses per-technician pricing with three main tiers: Starter Package, Essentials Package, and The Works Package. Exact pricing is not displayed and must be requested through their website or by contacting the sales team.

Source
Repsly: What is the minimum contract?

Twelve months, paid annually upfront by credit card, ACH or wire transfer.

ServiceTitan: What does each ServiceTitan package include?

Starter includes dispatching, scheduling, call booking, invoicing, and pricebook with optional add-ons. Essentials adds mobile estimates and payroll. The Works provides the full suite with advanced reporting, commission tracking, and customizable memberships.

Source
Repsly: Is Repsly a field service tool?

No. It is built for retail execution, where the unit of work is a repeat visit to a store, not a work order against an asset.

ServiceTitan: How can I get a ServiceTitan pricing quote?

You can request pricing through the website, schedule a personalized demo, or use the ROI Calculator tool. ServiceTitan emphasizes that each business has unique goals and offers customized pricing based on your specific needs.

Source
Repsly: Who owns Repsly?

Cuadrilla Capital, which acquired the company in January 2025. Repsly was founded in Zagreb and is headquartered in Boston.

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