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Field Service · head to head

Commusoft vs Redlist

Commusoft logo

Commusoft

Field Service

Job management for commercial and residential trades with a four licence minimum

From
On request
Rated
-
Full reviewWebsite
Redlist logo

Redlist

Field Service

Maintenance software built around lubrication programmes rather than bolting them on

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Commusoft no pricing is published anywhere, so every evaluation starts with a sales call and there is no way to sanity check a quote against a list price before you are already in a pipeline.; Redlist no pricing is published by the vendor, and the four licence types have different capabilities, so the only way to size a budget is a quote and the widely repeated per-user figures come from review sites.
  • They diverge on capability: Commusoft covers Diary and despatch, Redlist covers Lubrication routes.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Commusoft and Redlist actually diverge.

Attributes where Commusoft and Redlist differ
AttributeCommusoftRedlist

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Commusoft

  • Diary and despatch
  • Planned maintenance contracts
  • Daily subcontractor licences
  • Job costing
  • Certificates and forms
  • Parts and stock
  • Customer portal
  • Fleet+ module

Only in Redlist

  • Lubrication routes
  • Lubricant cross-reference
  • Oil analysis integration
  • Role-based licences
  • Offline mobile app
  • Work order management
  • Scheduling and dispatch
  • Contamination control

What people use each for

The jobs each tool is most often brought in to do.

Commusoft

  • A commercial heating contractor running reactive callouts alongside planned maintenance contracts that must generate services automatically each quarternot Redlist
  • An electrical firm that needs certificates completed and emailed from the engineer app before the van leaves sitenot Redlist
  • A contractor whose engineer count doubles over winter and wants seasonal staff on rolling rather than annual licencesnot Redlist
  • A business that subcontracts overflow work and refuses to buy full year licences for people who log in fifteen days a yearnot Redlist

Redlist

  • A mine whose failure analysis repeatedly identifies lubrication error and needs evidence of what went into each pointnot Commusoft
  • A plant changing lubricant suppliers that must cross-reference hundreds of equivalent products without mixing incompatible greasesnot Commusoft
  • Oilfield service crews recording completed work offline at remote sites and syncing when back in coveragenot Commusoft
  • An operation combining oil analysis laboratory results with maintenance history to justify extending oil change intervalsnot Commusoft

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Commusoft

  • No pricing is published anywhere, so every evaluation starts with a sales call and there is no way to sanity check a quote against a list price before you are already in a pipeline.
  • The four licence account minimum rules out sole traders and two person firms entirely, which is exactly the segment that Jobber and Kickserv serve cheaply.
  • Fleet tracking, sales pipeline and advanced analytics are separate paid modules, so the headline job management quote understates what a firm wanting all three will actually spend.
  • Standard plans are twelve month contracts that renew annually, so a firm that decides after four months that the fit is wrong is still paying for the remaining eight.
  • The product is built around UK trade workflows such as Gas Safe certification and landlord compliance, and US buyers get a system whose defaults, terminology and compliance forms were designed for a different market.

Redlist

  • No pricing is published by the vendor, and the four licence types have different capabilities, so the only way to size a budget is a quote and the widely repeated per-user figures come from review sites.
  • Cost scales with licensed users, which is awkward for operations with large numbers of technicians who each need only to record a completed lubrication route.
  • Outside lubrication the CMMS is ordinary, so organisations without a lubrication-driven failure problem pay a specialist price for general functionality.
  • The customer base and support presence are North American, which affects response times, lubricant catalogue coverage and reference availability elsewhere.
  • The integration list is short compared with established CMMS platforms, so connecting to an ERP or a plant historian is likely to need custom API work.

Pricing, plan by plan

Commusoft

On request
  • Commusoft Jobs$undefined/year
    • Minimum four licences per account
    • Twelve month contracted term that renews annually
    • Monthly rolling licences available for seasonal staff

Redlist

On request
  • Redlist$undefined/month
    • Priced per user across four licence types: Collect, Complete, Create and Connect
    • Licence mix rather than asset count drives the total cost
    • Lubrication management and CMMS sold as separable product areas

Which should you pick?

Choose Commusoft if

  • You need diary and despatch.
  • You work on Web, iOS, Android.
  • You also want planned maintenance contracts.
Commusoft review

Choose Redlist if

  • You need lubrication routes.
  • You work on Web, iOS, Android.
  • You also want lubricant cross-reference.
Redlist review

Questions people ask

Is Commusoft or Redlist better?
Neither clearly leads. Commusoft starts at On request and Redlist at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Commusoft or Redlist?
Commusoft starts at On request and Redlist at On request.
Does Commusoft or Redlist run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Commusoft best used for?
Commusoft is most often used for a commercial heating contractor running reactive callouts alongside planned maintenance contracts that must generate services automatically each quarter, an electrical firm that needs certificates completed and emailed from the engineer app before the van leaves site, a contractor whose engineer count doubles over winter and wants seasonal staff on rolling rather than annual licences, a business that subcontracts overflow work and refuses to buy full year licences for people who log in fifteen days a year. Of those, a commercial heating contractor running reactive callouts alongside planned maintenance contracts that must generate services automatically each quarter and an electrical firm that needs certificates completed and emailed from the engineer app before the van leaves site are not what Redlist is typically brought in for.
What can Commusoft do that Redlist cannot?
Commusoft covers Diary and despatch, Planned maintenance contracts, Daily subcontractor licences, Job costing. Redlist covers Lubrication routes, Lubricant cross-reference, Oil analysis integration, Role-based licences.

Answered from the vendors’ own pages

Commusoft: Does Commusoft publish its prices?

No. There is no public rate card and every quote comes from sales, with a stated minimum of four licences per account.

Redlist: Is Redlist only for lubrication?

No, it is a full CMMS with work orders and scheduling, but lubrication management is the reason most customers choose it.

Commusoft: Can I pay for subcontractors only on the days they work?

Yes. Commusoft sells daily licences billed monthly by the number of days used, which is unusual in this category.

Redlist: How is it licensed?

Per user, across four licence types with different capabilities, rather than by asset count.

Commusoft: Is there a contract?

Standard plans run on a twelve month term that renews annually. Monthly rolling licences exist for seasonal staff but the core account is contracted.

Redlist: Does it publish prices?

No. Figures circulating on review sites are not vendor-published and should not be used to set a budget.

Commusoft: Does it handle planned maintenance as well as reactive jobs?

Yes. Recurring service contracts generate jobs automatically and keep asset history against each site.

Redlist: Can technicians use it without signal?

Yes, the mobile app captures work offline and syncs later, which is the normal case in mining and oilfield sites.

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