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Logging · head to head

New Relic Logs vs Raygun

New Relic Logs logo

New Relic Logs

Logging

Log Management and Analysis

From
Free
Rated
-
Full reviewWebsite
Raygun logo

Raygun

Logging

Real User Monitoring and Crash Reporting

From
$40/month
Rated
-
Full reviewWebsite

The short version

  • Only New Relic Logs has a free tier, so it costs nothing to try first.
  • Each has a real cost: New Relic Logs log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it; Raygun crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
  • They diverge on capability: New Relic Logs covers Log ingestion, Raygun covers Crash reporting.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which New Relic Logs and Raygun actually diverge.

Attributes where New Relic Logs and Raygun differ
AttributeNew Relic LogsRaygun
Starting priceFree$40/month
Pricing modelfreemiumusage-based
Free tierYesNo
Founded20082011

Identical on both: platforms (Web, Api), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in New Relic Logs

  • Log ingestion
  • Full-text search
  • Logs-in-context
  • Custom dashboards

Only in Raygun

  • Crash reporting
  • Real user monitoring
  • Performance tracking
  • Source maps

Both cover

  • API
  • Webhooks
  • REST
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

New Relic Logs

  • Centralised log management alongside metrics and tracesnot Raygun
  • Searching and alerting on application logs in context with performance datanot Raygun

Raygun

  • Crash and error reporting for web, mobile and backend applicationsnot New Relic Logs
  • Real user monitoring of front end page load and session performancenot New Relic Logs
  • Application performance monitoring with request level tracesnot New Relic Logs

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

New Relic Logs

  • Log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it
  • Ingest beyond that is $0.40 per GB, rising to $0.60 per GB on the Data Plus option
  • Full platform users cost $349 each a month on Pro with an annual commitment, or $418.80 paying monthly
  • The Standard edition caps additional full platform users at 5
  • Core users are $49 a month each even though basic users are free

Raygun

  • Crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
  • Crash Reporting, Real User Monitoring and APM are billed as three separate products, each metered on its own unit of errors, sessions or traces
  • A Real User Monitoring session ends after 30 minutes of inactivity, so a single visit spanning breaks is billed as several sessions
  • Usage beyond the plan allowance is billed on demand at $0.001 per error and $0.002 per session or trace
  • Enterprise plan pricing is custom with no published rate

Pricing, plan by plan

New Relic Logs

Free
  • Free TierFree
    • 100 GB per month data ingest
    • Unlimited basic users
    • 1 full platform user
  • Standard Edition$49/month
    • Up to 5 full platform users
    • Core users 49 dollars per user per month
    • Additional full platform users at 99 dollars each
  • Pro Edition$349/year
    • Unlimited full platform users
    • Core users at 49 dollars per user per month
    • Full platform users at 349 dollars per user annually or 418.80 dollars monthly
  • Enterprise Edition$null/mo
    • Unlimited full platform users
    • Custom pricing
    • FedRAMP and HIPAA support

Raygun

$40/month
  • Basic$40/month
    • Core monitoring, unlimited apps and members
    • Basic alerts, deployment tracking
    • Annual billing saves 33%
  • Team$80/month
    • Inbound filters and third-party integrations
    • Unlimited dashboards and user roles
    • Marked as MOST POPULAR plan
  • Business$400/month
    • SAML SSO and dedicated account manager
    • Priority support and quarterly reviews
    • Annual billing saves 33%
  • Enterprise$undefined/mo
    • Custom pricing and compliance requirements
    • Unlimited reports and SLA agreements
    • Private Slack support

Which should you pick?

Choose New Relic Logs if

  • You need log ingestion.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want full-text search.
New Relic Logs review

Choose Raygun if

  • You need crash reporting.
  • You work on Web, Api.
  • You also want real user monitoring.
Raygun review

Questions people ask

Is New Relic Logs or Raygun better?
Neither clearly leads. New Relic Logs starts at Free and Raygun at $40/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, New Relic Logs or Raygun?
New Relic Logs has a free tier; the other does not. Paid plans start at Free for New Relic Logs and $40/month for Raygun.
Does New Relic Logs or Raygun run on more platforms?
Both run on Web, Api, so platform support will not decide this one for you.
Can I use New Relic Logs for free?
Yes. New Relic Logs has a free tier, so you can try it without paying. Raygun starts at $40/month.
What is New Relic Logs best used for?
New Relic Logs is most often used for centralised log management alongside metrics and traces, searching and alerting on application logs in context with performance data. Of those, centralised log management alongside metrics and traces and searching and alerting on application logs in context with performance data are not what Raygun is typically brought in for.
What can New Relic Logs do that Raygun cannot?
New Relic Logs covers Log ingestion, Full-text search, Logs-in-context, Custom dashboards. Raygun covers Crash reporting, Real user monitoring, Performance tracking, Source maps. Both handle API, Webhooks, REST, Web support.

Answered from the vendors’ own pages

New Relic Logs: Is New Relic free?

New Relic offers a free tier with 100 GB per month of data ingest, 1 full platform user, and unlimited basic users.

Source
Raygun: Does Raygun offer a free trial?

Yes. Raygun offers a free 14-day trial with no credit card required. The trial includes feature access across all products.

Source
New Relic Logs: What does New Relic charge for data beyond the free tier?

New Relic charges 0.40 dollars per gigabyte for data beyond the 100 GB free monthly allowance. Data Plus tier costs 0.60 dollars per GB and includes up to 90-day extended retention.

Source
Raygun: What is Raygun's pricing model?

Raygun uses a usage-based pricing model with tiered plans starting at $40/month for Basic tier, plus per-event charges ($0.001 to $0.002 per event). Annual billing saves 33% compared to monthly rates.

Source
New Relic Logs: What is the Pro plan pricing?

The Pro Edition costs 349 dollars per user per year for full platform users, or 418.80 dollars per month. Unlimited full platform users are included.

Source
Raygun: What features are included in the Team plan?

Team plan at $80/month includes inbound filters, third-party integrations, unlimited dashboards, user roles, and is marked as the most popular option. It's positioned between Basic and Business tiers.

Source
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