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New Relic Logs

Log Management and Analysis

As of 30 August 2026, New Relic Logs is free to use. New Relic Logs provides log aggregation and analysis integrated with observability platform. Softwr lists it under Logging. New Relic Logs is made by New Relic Inc, launched in 2008, available on Web, API.

Overview

What New Relic Logs does

New Relic Logs provides log aggregation and analysis integrated with observability platform.

What people use it for

  • Centralised log management alongside metrics and traces
  • Searching and alerting on application logs in context with performance data

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about New Relic Logs.

  • Log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it
  • Ingest beyond that is $0.40 per GB, rising to $0.60 per GB on the Data Plus option
  • Full platform users cost $349 each a month on Pro with an annual commitment, or $418.80 paying monthly
  • The Standard edition caps additional full platform users at 5
  • Core users are $49 a month each even though basic users are free

Cross-shopped

What people choose instead of New Relic Logs

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What New Relic Logs costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Free Tier

Free

  • 100 GB per month data ingest
  • Unlimited basic users
  • 1 full platform user
  • Access to 50 plus platform capabilities
  • Minimum 8 days data retention

Standard Edition

$49 /mo

  • Up to 5 full platform users
  • Core users 49 dollars per user per month
  • Additional full platform users at 99 dollars each
  • Data at 0.40 dollars per GB beyond free tier

Pro Edition

$349 /yr

  • Unlimited full platform users
  • Core users at 49 dollars per user per month
  • Full platform users at 349 dollars per user annually or 418.80 dollars monthly

Enterprise Edition

On request

  • Unlimited full platform users
  • Custom pricing
  • FedRAMP and HIPAA support
  • 1-hour critical support response SLA

Capabilities

Features

  • Log ingestion

  • Full-text search

  • Logs-in-context

  • Custom dashboards

  • API

    Integration with API

  • Webhooks

    Integration with Webhooks

  • REST

    Integration with REST

  • Web support

    Available on web

  • Api support

    Available on api

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Is New Relic free?

New Relic offers a free tier with 100 GB per month of data ingest, 1 full platform user, and unlimited basic users.

Source
What does New Relic charge for data beyond the free tier?

New Relic charges 0.40 dollars per gigabyte for data beyond the 100 GB free monthly allowance. Data Plus tier costs 0.60 dollars per GB and includes up to 90-day extended retention.

Source
What is the Pro plan pricing?

The Pro Edition costs 349 dollars per user per year for full platform users, or 418.80 dollars per month. Unlimited full platform users are included.

Source

Behind it

Who makes New Relic Logs

Company
New Relic Inc
Based in
United States
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Where to go from New Relic Logs

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Softwr does not host reviews and shows no star rating for New Relic Logs, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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