Softwr

Logging · head to head

New Relic Logs vs Rollbar

New Relic Logs logo

New Relic Logs

Logging

Log Management and Analysis

From
Free
Rated
-
Full reviewWebsite
Rollbar logo

Rollbar

Logging

Real-Time Error Tracking and Debugging

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: New Relic Logs log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it; Rollbar the free plan allows 5,000 occurrences a month with 30 day retention
  • They diverge on capability: New Relic Logs covers Log ingestion, Rollbar covers Error tracking.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which New Relic Logs and Rollbar actually diverge.

Attributes where New Relic Logs and Rollbar differ
AttributeNew Relic LogsRollbar
Founded20082012

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), platforms (Web, Api), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in New Relic Logs

  • Log ingestion
  • Full-text search
  • Logs-in-context
  • Custom dashboards

Only in Rollbar

  • Error tracking
  • Real-time alerts
  • Error grouping
  • Source maps

Both cover

  • API
  • Webhooks
  • REST
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

New Relic Logs

  • Centralised log management alongside metrics and tracesnot Rollbar
  • Searching and alerting on application logs in context with performance datanot Rollbar

Rollbar

  • Tracking application errors and exceptions across deploymentsnot New Relic Logs
  • Grouping and alerting on production error occurrencesnot New Relic Logs

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

New Relic Logs

  • Log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it
  • Ingest beyond that is $0.40 per GB, rising to $0.60 per GB on the Data Plus option
  • Full platform users cost $349 each a month on Pro with an annual commitment, or $418.80 paying monthly
  • The Standard edition caps additional full platform users at 5
  • Core users are $49 a month each even though basic users are free

Rollbar

  • The free plan allows 5,000 occurrences a month with 30 day retention
  • Retention is a paid ladder rather than a setting, at up to 90 days on Essentials and up to 180 on Advanced
  • Advanced alerting, the RQL analytics query language and SCIM provisioning are excluded from the free plan
  • Enterprise requires a $4M annual plan minimum
  • No price is published for Essentials or Advanced, so only the free tier has a visible cost

Pricing, plan by plan

New Relic Logs

Free
  • Free TierFree
    • 100 GB per month data ingest
    • Unlimited basic users
    • 1 full platform user
  • Standard Edition$49/month
    • Up to 5 full platform users
    • Core users 49 dollars per user per month
    • Additional full platform users at 99 dollars each
  • Pro Edition$349/year
    • Unlimited full platform users
    • Core users at 49 dollars per user per month
    • Full platform users at 349 dollars per user annually or 418.80 dollars monthly
  • Enterprise Edition$null/mo
    • Unlimited full platform users
    • Custom pricing
    • FedRAMP and HIPAA support

Rollbar

Free
  • FreeFree
    • 5K occurrences per month
    • 1K replays
    • Real-time alerts
  • Essentials$null/month
    • 10K-50M occurrences
    • 4K credits included
    • 90-day retention
  • Advanced$null/month
    • 8K credits
    • Adaptive alerts
    • RQL and Metrics API
  • Enterprise$null/month
    • 80M+ events
    • Direct Slack support
    • Priority SLAs

Which should you pick?

Choose New Relic Logs if

  • You need log ingestion.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want full-text search.
New Relic Logs review

Choose Rollbar if

  • You need error tracking.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want real-time alerts.
Rollbar review

Questions people ask

Is New Relic Logs or Rollbar better?
Neither clearly leads. New Relic Logs starts at Free and Rollbar at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, New Relic Logs or Rollbar?
New Relic Logs starts at Free and Rollbar at Free.
Does New Relic Logs or Rollbar run on more platforms?
Both run on Web, Api, so platform support will not decide this one for you.
Can I use New Relic Logs for free?
Both have a free tier, so you can try either at no cost before committing.
What is New Relic Logs best used for?
New Relic Logs is most often used for centralised log management alongside metrics and traces, searching and alerting on application logs in context with performance data. Of those, centralised log management alongside metrics and traces and searching and alerting on application logs in context with performance data are not what Rollbar is typically brought in for.
What can New Relic Logs do that Rollbar cannot?
New Relic Logs covers Log ingestion, Full-text search, Logs-in-context, Custom dashboards. Rollbar covers Error tracking, Real-time alerts, Error grouping, Source maps. Both handle API, Webhooks, REST, Web support.

Answered from the vendors’ own pages

New Relic Logs: Is New Relic free?

New Relic offers a free tier with 100 GB per month of data ingest, 1 full platform user, and unlimited basic users.

Source
Rollbar: How much does Rollbar cost?

Free plan is $0 with 5K occurrences per month. Essentials, Advanced, and Enterprise plans do not have published pricing and require contact with sales.

Source
New Relic Logs: What does New Relic charge for data beyond the free tier?

New Relic charges 0.40 dollars per gigabyte for data beyond the 100 GB free monthly allowance. Data Plus tier costs 0.60 dollars per GB and includes up to 90-day extended retention.

Source
Rollbar: Is there a free trial?

Yes, a 14-day full access trial is available with 200K occurrences, 10K replays, and 15K credits.

Source
New Relic Logs: What is the Pro plan pricing?

The Pro Edition costs 349 dollars per user per year for full platform users, or 418.80 dollars per month. Unlimited full platform users are included.

Source
Rollbar: How are overages handled?

Three overage protection options are available: stop processing at plan limits, enable on-demand billing at standard rates, or set a custom overage budget cap.

Source
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