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Raygun vs Traceloop

Raygun logo

Raygun

Logging

Real User Monitoring and Crash Reporting

From
$40/month
Rated
-
Full reviewWebsite
Traceloop logo

Traceloop

Logging

LLM reliability platform with open-source observability and evaluation

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Traceloop has a free tier, so it costs nothing to try first.
  • Each has a real cost: Raygun crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only; Traceloop free tier limited to 50k spans per month and 24-hour retention, restricting production use
  • They diverge on capability: Raygun covers Crash reporting, Traceloop covers Open-source SDK (OpenLLMetry).
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Raygun and Traceloop actually diverge.

Attributes where Raygun and Traceloop differ
AttributeRaygunTraceloop
Starting price$40/monthFree
Pricing modelusage-basedFreemium with pay-as-you-go enterprise option
Free tierNoYes
PlatformsWeb, ApiCloud, On-premises, Air-gapped, Python, TypeScript, Go, Ruby
Founded2011Unknown

Identical on both: user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Raygun

  • Crash reporting
  • Real user monitoring
  • Performance tracking
  • Source maps
  • API
  • Webhooks
  • REST
  • Web support

Only in Traceloop

  • Open-source SDK (OpenLLMetry)
  • Multi-provider support
  • Observability platform integration
  • Framework support
  • Monitoring dashboard
  • Evaluation system
  • Deployment flexibility

What people use each for

The jobs each tool is most often brought in to do.

Raygun

  • Crash and error reporting for web, mobile and backend applicationsnot Traceloop
  • Real user monitoring of front end page load and session performancenot Traceloop
  • Application performance monitoring with request level tracesnot Traceloop

Traceloop

  • Monitoring LLM application performance in productionnot Raygun
  • Instrumenting LLM apps with minimal code overheadnot Raygun
  • Continuous evaluation and quality scoring of LLM outputsnot Raygun
  • Debugging LLM application issues with full trace visibilitynot Raygun
  • Integrating observability data into existing monitoring stacksnot Raygun

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Raygun

  • Crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
  • Crash Reporting, Real User Monitoring and APM are billed as three separate products, each metered on its own unit of errors, sessions or traces
  • A Real User Monitoring session ends after 30 minutes of inactivity, so a single visit spanning breaks is billed as several sessions
  • Usage beyond the plan allowance is billed on demand at $0.001 per error and $0.002 per session or trace
  • Enterprise plan pricing is custom with no published rate

Traceloop

  • Free tier limited to 50k spans per month and 24-hour retention, restricting production use
  • Company acquisition by ServiceNow creates uncertainty about future roadmap
  • Requires integration with separate observability platforms for visualization
  • Less feature-rich than dedicated LLM evaluation platforms

Pricing, plan by plan

Raygun

$40/month
  • Basic$40/month
    • Core monitoring, unlimited apps and members
    • Basic alerts, deployment tracking
    • Annual billing saves 33%
  • Team$80/month
    • Inbound filters and third-party integrations
    • Unlimited dashboards and user roles
    • Marked as MOST POPULAR plan
  • Business$400/month
    • SAML SSO and dedicated account manager
    • Priority support and quarterly reviews
    • Annual billing saves 33%
  • Enterprise$undefined/mo
    • Custom pricing and compliance requirements
    • Unlimited reports and SLA agreements
    • Private Slack support

Traceloop

Free
  • FreeFree
    • 50,000 spans per month
    • Up to 5 seats
    • 24-hour data retention
  • Enterprise$undefined/custom
    • Unlimited spans per month
    • Unlimited seats
    • Custom data retention

Which should you pick?

Choose Raygun if

  • You need crash reporting.
  • You work on Web, Api.
  • You also want real user monitoring.
Raygun review

Choose Traceloop if

  • You need open-source sdk (openllmetry).
  • You want to start without paying.
  • You work on Cloud, On-premises, Air-gapped, Python, TypeScript, Go, Ruby.
  • You also want multi-provider support.
Traceloop review

Questions people ask

Is Raygun or Traceloop better?
Neither clearly leads. Raygun starts at $40/month and Traceloop at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Raygun or Traceloop?
Traceloop has a free tier; the other does not. Paid plans start at $40/month for Raygun and Free for Traceloop.
Does Raygun or Traceloop run on more platforms?
Raygun runs on Web, Api. Traceloop runs on Cloud, On-premises, Air-gapped, Python, TypeScript, Go, Ruby.
Can I use Traceloop for free?
Yes. Traceloop has a free tier, so you can try it without paying. Raygun starts at $40/month.
What is Raygun best used for?
Raygun is most often used for crash and error reporting for web, mobile and backend applications, real user monitoring of front end page load and session performance, application performance monitoring with request level traces. Of those, crash and error reporting for web, mobile and backend applications and real user monitoring of front end page load and session performance are not what Traceloop is typically brought in for.
What can Raygun do that Traceloop cannot?
Raygun covers Crash reporting, Real user monitoring, Performance tracking, Source maps. Traceloop covers Open-source SDK (OpenLLMetry), Multi-provider support, Observability platform integration, Framework support.

Answered from the vendors’ own pages

Raygun: Does Raygun offer a free trial?

Yes. Raygun offers a free 14-day trial with no credit card required. The trial includes feature access across all products.

Source
Traceloop: Is OpenLLMetry open-source?

Yes, OpenLLMetry is Traceloop's open-source SDK built on OpenTelemetry standards. It allows teams to instrument LLM applications with just 2 lines of code and send data to 25+ observability platforms.

Source
Raygun: What is Raygun's pricing model?

Raygun uses a usage-based pricing model with tiered plans starting at $40/month for Basic tier, plus per-event charges ($0.001 to $0.002 per event). Annual billing saves 33% compared to monthly rates.

Source
Traceloop: What is the impact of ServiceNow acquisition?

Traceloop is joining ServiceNow, representing a strategic acquisition that will broaden enterprise adoption and integration capabilities. Current operations continue with free and enterprise options available.

Source
Raygun: What features are included in the Team plan?

Team plan at $80/month includes inbound filters, third-party integrations, unlimited dashboards, user roles, and is marked as the most popular option. It's positioned between Basic and Business tiers.

Source
Traceloop: How many LLM providers and frameworks does Traceloop support?

Traceloop supports 20+ LLM providers including OpenAI and Anthropic, and integrates with frameworks like LangChain and LlamaIndex. It can send data to 25+ observability platforms.

Source
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