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Logging · head to head

Raygun vs Uptime.com

Raygun logo

Raygun

Logging

Real User Monitoring and Crash Reporting

From
$40/month
Rated
-
Uptime.com logo

Uptime.com

Logging

Website monitoring and uptime checker with 80+ global monitoring points

From
On request
Rated
-

The short version

  • Each has a real cost: Raygun crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only; Uptime.com pricing structure not fully detailed publicly
  • They diverge on capability: Raygun covers Crash reporting, Uptime.com covers Website monitoring.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Raygun and Uptime.com actually diverge.

Attributes where Raygun and Uptime.com differ
AttributeRaygunUptime.com
Starting price$40/monthOn request
Pricing modelusage-basedsubscription
Founded2011Unknown

Identical on both: free tier (No), platforms (Web, Api), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Raygun

  • Crash reporting
  • Real user monitoring
  • Performance tracking
  • Source maps
  • API
  • Webhooks
  • REST
  • Web support

Only in Uptime.com

  • Website monitoring
  • API monitoring
  • Synthetic monitoring
  • Page speed testing
  • Real User Monitoring
  • Status pages
  • Private locations
  • Global network

What people use each for

The jobs each tool is most often brought in to do.

Raygun

  • Crash and error reporting for web, mobile and backend applicationsnot Uptime.com
  • Real user monitoring of front end page load and session performancenot Uptime.com
  • Application performance monitoring with request level tracesnot Uptime.com

Uptime.com

  • Monitor website availability across multiple global locationsnot Raygun
  • Test API endpoints and validate response timesnot Raygun
  • Verify DNS resolution and certificate validitynot Raygun
  • Track page load performance over timenot Raygun
  • Send alerts to teams when issues occurnot Raygun

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Raygun

  • Crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
  • Crash Reporting, Real User Monitoring and APM are billed as three separate products, each metered on its own unit of errors, sessions or traces
  • A Real User Monitoring session ends after 30 minutes of inactivity, so a single visit spanning breaks is billed as several sessions
  • Usage beyond the plan allowance is billed on demand at $0.001 per error and $0.002 per session or trace
  • Enterprise plan pricing is custom with no published rate

Uptime.com

  • Pricing structure not fully detailed publicly
  • Limited information on check frequency in basic plans
  • Real User Monitoring and status pages require add-ons
  • Lower-tier plans may have feature limitations

Pricing, plan by plan

Raygun

$40/month
  • Basic$40/month
    • Core monitoring, unlimited apps and members
    • Basic alerts, deployment tracking
    • Annual billing saves 33%
  • Team$80/month
    • Inbound filters and third-party integrations
    • Unlimited dashboards and user roles
    • Marked as MOST POPULAR plan
  • Business$400/month
    • SAML SSO and dedicated account manager
    • Priority support and quarterly reviews
    • Annual billing saves 33%
  • Enterprise$undefined/mo
    • Custom pricing and compliance requirements
    • Unlimited reports and SLA agreements
    • Private Slack support

Uptime.com

On request

No published plan breakdown. See the Uptime.com review.

Which should you pick?

Choose Raygun if

  • You need crash reporting.
  • You work on Web, Api.
  • You also want real user monitoring.

Choose Uptime.com if

  • You need website monitoring.
  • You work on Web, API.
  • You also want api monitoring.

Questions people ask

Is Raygun or Uptime.com better?
Neither clearly leads. Raygun starts at $40/month and Uptime.com at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Raygun or Uptime.com?
Raygun starts at $40/month and Uptime.com at On request.
Does Raygun or Uptime.com run on more platforms?
Raygun runs on Web, Api. Uptime.com runs on Web, API.
What is Raygun best used for?
Raygun is most often used for crash and error reporting for web, mobile and backend applications, real user monitoring of front end page load and session performance, application performance monitoring with request level traces. Of those, crash and error reporting for web, mobile and backend applications and real user monitoring of front end page load and session performance are not what Uptime.com is typically brought in for.
What can Raygun do that Uptime.com cannot?
Raygun covers Crash reporting, Real user monitoring, Performance tracking, Source maps. Uptime.com covers Website monitoring, API monitoring, Synthetic monitoring, Page speed testing.

Answered from the vendors’ own pages

Raygun: Does Raygun offer a free trial?

Yes. Raygun offers a free 14-day trial with no credit card required. The trial includes feature access across all products.

Source
Uptime.com: Does Uptime.com offer a money-back guarantee?

Yes, Uptime.com provides a 30-day money-back guarantee for new users, allowing risk-free trial of their service.

Source
Raygun: What is Raygun's pricing model?

Raygun uses a usage-based pricing model with tiered plans starting at $40/month for Basic tier, plus per-event charges ($0.001 to $0.002 per event). Annual billing saves 33% compared to monthly rates.

Source
Uptime.com: What alerting methods does Uptime.com support?

All plans include email and SMS alerting with 20+ integrations available including Slack, Teams, PagerDuty, and webhooks for custom integrations.

Source
Raygun: What features are included in the Team plan?

Team plan at $80/month includes inbound filters, third-party integrations, unlimited dashboards, user roles, and is marked as the most popular option. It's positioned between Basic and Business tiers.

Source
Uptime.com: How many monitoring locations does Uptime.com have?

Uptime.com operates 80+ monitoring locations worldwide, enabling checks from multiple geographic regions to detect regional connectivity issues.

Source
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