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Logging · head to head

Mezmo vs New Relic Logs

Mezmo logo

Mezmo

Logging

Composable Observability Platform (LogDNA)

From
Free
Rated
-
Full reviewWebsite
New Relic Logs logo

New Relic Logs

Logging

Log Management and Analysis

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mezmo no pricing tiers or dollar amounts published on pricing page; New Relic Logs log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it
  • They diverge on capability: Mezmo covers Log aggregation, New Relic Logs covers Log ingestion.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Mezmo and New Relic Logs actually diverge.

Attributes where Mezmo and New Relic Logs differ
AttributeMezmoNew Relic Logs
Pricing modelusage-basedfreemium
Founded20142008

Identical on both: starting price (Free), free tier (Yes), platforms (Web, Api), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mezmo

  • Log aggregation
  • AI-powered insights
  • Live tailing
  • Custom parsing

Only in New Relic Logs

  • Log ingestion
  • Full-text search
  • Logs-in-context
  • Custom dashboards

Both cover

  • API
  • Webhooks
  • REST
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

Mezmo

  • Log aggregation and observabilitynot New Relic Logs
  • AI-powered root cause analysisnot New Relic Logs
  • Telemetry pipeline managementnot New Relic Logs

New Relic Logs

  • Centralised log management alongside metrics and tracesnot Mezmo
  • Searching and alerting on application logs in context with performance datanot Mezmo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mezmo

  • No pricing tiers or dollar amounts published on pricing page
  • No named plans available to compare
  • Pricing model not transparently disclosed upfront

New Relic Logs

  • Log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it
  • Ingest beyond that is $0.40 per GB, rising to $0.60 per GB on the Data Plus option
  • Full platform users cost $349 each a month on Pro with an annual commitment, or $418.80 paying monthly
  • The Standard edition caps additional full platform users at 5
  • Core users are $49 a month each even though basic users are free

Pricing, plan by plan

Mezmo

Free
  • FreeFree
    • Log aggregation
    • AI-powered insights
    • Live tailing

New Relic Logs

Free
  • Free TierFree
    • 100 GB per month data ingest
    • Unlimited basic users
    • 1 full platform user
  • Standard Edition$49/month
    • Up to 5 full platform users
    • Core users 49 dollars per user per month
    • Additional full platform users at 99 dollars each
  • Pro Edition$349/year
    • Unlimited full platform users
    • Core users at 49 dollars per user per month
    • Full platform users at 349 dollars per user annually or 418.80 dollars monthly
  • Enterprise Edition$null/mo
    • Unlimited full platform users
    • Custom pricing
    • FedRAMP and HIPAA support

Which should you pick?

Choose Mezmo if

  • You need log aggregation.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want ai-powered insights.
Mezmo review

Choose New Relic Logs if

  • You need log ingestion.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want full-text search.
New Relic Logs review

Questions people ask

Is Mezmo or New Relic Logs better?
Neither clearly leads. Mezmo starts at Free and New Relic Logs at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mezmo or New Relic Logs?
Mezmo starts at Free and New Relic Logs at Free.
Does Mezmo or New Relic Logs run on more platforms?
Both run on Web, Api, so platform support will not decide this one for you.
Can I use Mezmo for free?
Both have a free tier, so you can try either at no cost before committing.
What is Mezmo best used for?
Mezmo is most often used for log aggregation and observability, ai-powered root cause analysis, telemetry pipeline management. Of those, log aggregation and observability and ai-powered root cause analysis are not what New Relic Logs is typically brought in for.
What can Mezmo do that New Relic Logs cannot?
Mezmo covers Log aggregation, AI-powered insights, Live tailing, Custom parsing. New Relic Logs covers Log ingestion, Full-text search, Logs-in-context, Custom dashboards. Both handle API, Webhooks, REST, Web support.

Answered from the vendors’ own pages

Mezmo: How much does Mezmo cost?

Mezmo uses platform-based pricing tied to data volume and retention rather than per-query charges. The company emphasizes 'no AI surcharges' and 'no pay-per-query surprises,' with pricing scaling based on data volume, but specific dollar amounts and named tiers are not published on their pricing page.

Source
New Relic Logs: Is New Relic free?

New Relic offers a free tier with 100 GB per month of data ingest, 1 full platform user, and unlimited basic users.

Source
Mezmo: Is there a free trial for Mezmo?

Mezmo offers a free trial available at mezmo.com/trial, allowing users to test the platform before purchasing, with pricing scaling predictably as data volume grows.

Source
New Relic Logs: What does New Relic charge for data beyond the free tier?

New Relic charges 0.40 dollars per gigabyte for data beyond the 100 GB free monthly allowance. Data Plus tier costs 0.60 dollars per GB and includes up to 90-day extended retention.

Source
Mezmo: What does Mezmo's platform license include?

All Mezmo plans include telemetry pipeline ingestion, automatic noise reduction for LLM cost efficiency, AI-ready context with event clustering, agentic root cause analysis capabilities, full data control and routing, and role-based access controls, with no extra cost for AI features.

Source
New Relic Logs: What is the Pro plan pricing?

The Pro Edition costs 349 dollars per user per year for full platform users, or 418.80 dollars per month. Unlimited full platform users are included.

Source
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