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Logging · head to head

New Relic Logs vs Sematext

New Relic Logs logo

New Relic Logs

Logging

Log Management and Analysis

From
Free
Rated
-
Full reviewWebsite
Sematext logo

Sematext

Logging

Full Stack Observability Platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: New Relic Logs log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it; Sematext the $5 Basic plan caps ingestion at 500 MB a day and retains logs for 7 days
  • They diverge on capability: New Relic Logs covers Log ingestion, Sematext covers Log aggregation.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which New Relic Logs and Sematext actually diverge.

Attributes where New Relic Logs and Sematext differ
AttributeNew Relic LogsSematext
Pricing modelfreemiumusage-based
Founded20082007

Identical on both: starting price (Free), free tier (Yes), platforms (Web, Api), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in New Relic Logs

  • Log ingestion
  • Full-text search
  • Logs-in-context
  • Custom dashboards

Only in Sematext

  • Log aggregation
  • APM
  • Metrics monitoring
  • Anomaly detection

Both cover

  • API
  • Webhooks
  • REST
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

New Relic Logs

  • Centralised log management alongside metrics and tracesnot Sematext
  • Searching and alerting on application logs in context with performance datanot Sematext

Sematext

  • Centralised log management and search across servicesnot New Relic Logs
  • Infrastructure and application monitoring alongside logsnot New Relic Logs

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

New Relic Logs

  • Log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it
  • Ingest beyond that is $0.40 per GB, rising to $0.60 per GB on the Data Plus option
  • Full platform users cost $349 each a month on Pro with an annual commitment, or $418.80 paying monthly
  • The Standard edition caps additional full platform users at 5
  • Core users are $49 a month each even though basic users are free

Sematext

  • The $5 Basic plan caps ingestion at 500 MB a day and retains logs for 7 days
  • Ingestion and storage are billed on separate meters, at $0.10 per GB received and $0.15 per GB stored
  • Retention is a plan property rather than a setting, so keeping logs longer means moving tier
  • The published pricing page renders Standard and Pro figures from unresolved template placeholders, so only the Basic numbers are actually readable

Pricing, plan by plan

New Relic Logs

Free
  • Free TierFree
    • 100 GB per month data ingest
    • Unlimited basic users
    • 1 full platform user
  • Standard Edition$49/month
    • Up to 5 full platform users
    • Core users 49 dollars per user per month
    • Additional full platform users at 99 dollars each
  • Pro Edition$349/year
    • Unlimited full platform users
    • Core users at 49 dollars per user per month
    • Full platform users at 349 dollars per user annually or 418.80 dollars monthly
  • Enterprise Edition$null/mo
    • Unlimited full platform users
    • Custom pricing
    • FedRAMP and HIPAA support

Sematext

Free
  • FreeFree
    • Log aggregation
    • APM
    • Metrics monitoring

Which should you pick?

Choose New Relic Logs if

  • You need log ingestion.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want full-text search.
New Relic Logs review

Choose Sematext if

  • You need log aggregation.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want apm.
Sematext review

Questions people ask

Is New Relic Logs or Sematext better?
Neither clearly leads. New Relic Logs starts at Free and Sematext at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, New Relic Logs or Sematext?
New Relic Logs starts at Free and Sematext at Free.
Does New Relic Logs or Sematext run on more platforms?
Both run on Web, Api, so platform support will not decide this one for you.
Can I use New Relic Logs for free?
Both have a free tier, so you can try either at no cost before committing.
What is New Relic Logs best used for?
New Relic Logs is most often used for centralised log management alongside metrics and traces, searching and alerting on application logs in context with performance data. Of those, centralised log management alongside metrics and traces and searching and alerting on application logs in context with performance data are not what Sematext is typically brought in for.
What can New Relic Logs do that Sematext cannot?
New Relic Logs covers Log ingestion, Full-text search, Logs-in-context, Custom dashboards. Sematext covers Log aggregation, APM, Metrics monitoring, Anomaly detection. Both handle API, Webhooks, REST, Web support.

Answered from the vendors’ own pages

New Relic Logs: Is New Relic free?

New Relic offers a free tier with 100 GB per month of data ingest, 1 full platform user, and unlimited basic users.

Source
Sematext: How much does Sematext cost?

Sematext uses a transparent usage-based pricing model. Customers can set a Max Daily Volume for automatic rejection of excess data to prevent unexpected charges and keep costs predictable. Specific tier pricing is available through their cost calculator tool.

Source
New Relic Logs: What does New Relic charge for data beyond the free tier?

New Relic charges 0.40 dollars per gigabyte for data beyond the 100 GB free monthly allowance. Data Plus tier costs 0.60 dollars per GB and includes up to 90-day extended retention.

Source
Sematext: How does Sematext's pricing compare to competitors?

Sematext is positioned as +3x cheaper than Datadog, with potential annual savings of $800,000 for customers logging more than 200TB/month and a reported 75% decrease in price per GB compared to alternatives.

Source
New Relic Logs: What is the Pro plan pricing?

The Pro Edition costs 349 dollars per user per year for full platform users, or 418.80 dollars per month. Unlimited full platform users are included.

Source
Sematext: Does Sematext offer a free trial?

Yes, Sematext offers a 14-day free trial with no credit card required, allowing you to test the platform before committing to a paid plan.

Source
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