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Logging · head to head

Mezmo vs Raygun

Mezmo logo

Mezmo

Logging

Composable Observability Platform (LogDNA)

From
Free
Rated
-
Raygun logo

Raygun

Logging

Real User Monitoring and Crash Reporting

From
$40/month
Rated
-

The short version

  • Only Mezmo has a free tier, so it costs nothing to try first.
  • Each has a real cost: Mezmo no pricing tiers or dollar amounts published on pricing page; Raygun crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
  • They diverge on capability: Mezmo covers Log aggregation, Raygun covers Crash reporting.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Mezmo and Raygun actually diverge.

Attributes where Mezmo and Raygun differ
AttributeMezmoRaygun
Starting priceFree$40/month
Free tierYesNo
Founded20142011

Identical on both: pricing model (usage-based), platforms (Web, Api), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mezmo

  • Log aggregation
  • AI-powered insights
  • Live tailing
  • Custom parsing

Only in Raygun

  • Crash reporting
  • Real user monitoring
  • Performance tracking
  • Source maps

Both cover

  • API
  • Webhooks
  • REST
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

Mezmo

  • Log aggregation and observabilitynot Raygun
  • AI-powered root cause analysisnot Raygun
  • Telemetry pipeline managementnot Raygun

Raygun

  • Crash and error reporting for web, mobile and backend applicationsnot Mezmo
  • Real user monitoring of front end page load and session performancenot Mezmo
  • Application performance monitoring with request level tracesnot Mezmo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mezmo

  • No pricing tiers or dollar amounts published on pricing page
  • No named plans available to compare
  • Pricing model not transparently disclosed upfront

Raygun

  • Crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
  • Crash Reporting, Real User Monitoring and APM are billed as three separate products, each metered on its own unit of errors, sessions or traces
  • A Real User Monitoring session ends after 30 minutes of inactivity, so a single visit spanning breaks is billed as several sessions
  • Usage beyond the plan allowance is billed on demand at $0.001 per error and $0.002 per session or trace
  • Enterprise plan pricing is custom with no published rate

Pricing, plan by plan

Mezmo

Free
  • FreeFree
    • Log aggregation
    • AI-powered insights
    • Live tailing

Raygun

$40/month
  • Basic$40/month
    • Core monitoring, unlimited apps and members
    • Basic alerts, deployment tracking
    • Annual billing saves 33%
  • Team$80/month
    • Inbound filters and third-party integrations
    • Unlimited dashboards and user roles
    • Marked as MOST POPULAR plan
  • Business$400/month
    • SAML SSO and dedicated account manager
    • Priority support and quarterly reviews
    • Annual billing saves 33%
  • Enterprise$undefined/mo
    • Custom pricing and compliance requirements
    • Unlimited reports and SLA agreements
    • Private Slack support

Which should you pick?

Choose Mezmo if

  • You need log aggregation.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want ai-powered insights.

Choose Raygun if

  • You need crash reporting.
  • You work on Web, Api.
  • You also want real user monitoring.

Questions people ask

Is Mezmo or Raygun better?
Neither clearly leads. Mezmo starts at Free and Raygun at $40/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mezmo or Raygun?
Mezmo has a free tier; the other does not. Paid plans start at Free for Mezmo and $40/month for Raygun.
Does Mezmo or Raygun run on more platforms?
Both run on Web, Api, so platform support will not decide this one for you.
Can I use Mezmo for free?
Yes. Mezmo has a free tier, so you can try it without paying. Raygun starts at $40/month.
What is Mezmo best used for?
Mezmo is most often used for log aggregation and observability, ai-powered root cause analysis, telemetry pipeline management. Of those, log aggregation and observability and ai-powered root cause analysis are not what Raygun is typically brought in for.
What can Mezmo do that Raygun cannot?
Mezmo covers Log aggregation, AI-powered insights, Live tailing, Custom parsing. Raygun covers Crash reporting, Real user monitoring, Performance tracking, Source maps. Both handle API, Webhooks, REST, Web support.

Answered from the vendors’ own pages

Mezmo: How much does Mezmo cost?

Mezmo uses platform-based pricing tied to data volume and retention rather than per-query charges. The company emphasizes 'no AI surcharges' and 'no pay-per-query surprises,' with pricing scaling based on data volume, but specific dollar amounts and named tiers are not published on their pricing page.

Source
Raygun: Does Raygun offer a free trial?

Yes. Raygun offers a free 14-day trial with no credit card required. The trial includes feature access across all products.

Source
Mezmo: Is there a free trial for Mezmo?

Mezmo offers a free trial available at mezmo.com/trial, allowing users to test the platform before purchasing, with pricing scaling predictably as data volume grows.

Source
Raygun: What is Raygun's pricing model?

Raygun uses a usage-based pricing model with tiered plans starting at $40/month for Basic tier, plus per-event charges ($0.001 to $0.002 per event). Annual billing saves 33% compared to monthly rates.

Source
Mezmo: What does Mezmo's platform license include?

All Mezmo plans include telemetry pipeline ingestion, automatic noise reduction for LLM cost efficiency, AI-ready context with event clustering, agentic root cause analysis capabilities, full data control and routing, and role-based access controls, with no extra cost for AI features.

Source
Raygun: What features are included in the Team plan?

Team plan at $80/month includes inbound filters, third-party integrations, unlimited dashboards, user roles, and is marked as the most popular option. It's positioned between Basic and Business tiers.

Source
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